Shipoff: Shipping Offer
The reviews are overwhelmingly positive, with merchants praising the app for solving a common Shopify shipping problem: stacked or duplicated shipping charges when orders include items from multiple locations, suppliers, or shipping profiles. Many users say it quickly restored reasonable checkout shipping costs, helped reduce cart abandonment, and worked well for both simple and highly complex shipping rules. The support team is repeatedly highlighted as a major strength—reviewers describe them as fast, patient, knowledgeable, responsive, and willing to walk users through setup or even build custom solutions when needed. The main negatives are mostly about usability rather than performance. Several reviewers say the interface can be confusing at first, with too many options or a setup flow that feels technical and not immediately intuitive. A few users mention wishing for simpler one-click setup, more features, or different ways to apply discounts, and one reviewer noted that the original Shopify stacked shipping charges can still be visible crossed out at checkout. Even so, most reviewers conclude that the app is affordable, effective, and backed by excellent customer service.
Review RSS feed
Sid was really helpful in getting our shipping rules to work the way we wanted. We ship from multiple suppliers and needed one combined shipping cap at checkout, alongside a free shipping threshold and a few product exceptions. Sid worked through the different scenarios with us, and our checkout tests now show the correct rates. I’d recommend Shipoff to stores with more complex shipping needs.
Sid from Shipoff support was fantastic! Customers buying my own stock together with Shopify Collective items were being charged shipping twice. Sid set me up with the Cap Shipping Price rule and now every order gets one flat shipping charge. Quick, patient and knew exactly what to do. Highly recommend the app and the team!
First off, it's important to note that this app is fully functional with Shopify's Basic plan and doesn't require any upgrade on that end. Shopify has made it very difficult to moderate shipping charges for the customer at checkout and negatively impacts conversion without upgrading plans to enable the Shipping Discount Block or Third Party Carrier-Calculated Shipping Rates. This app provides a solution at an affordable price for smaller stores. The interface for the app may not be immediately intuitive as there aren't simple buttons that explicitly say things like "if more than two rates apply discount this rate," etc. and instead is presented more akin to skeleton code and require you to come up with an algorithm that solves your particular conditions. That said, the support team is VERY helpful with this and all you need to do is contact them and they will help you set it up if you find yourself unsure of where to start so this should not detract anyone from trying this app. Once you understand how it works and what options are available within the framework Shopify has created it is very powerful. I debated between awarding this app 4 or 5 stars because of the interface, but in the end their customer service delivers exactly what you pay for, and for the price is excellent. Making the interface more intuitive would be the only note I have.
They were very helpful. Its a bit confusing at first, but I got on with their support and they were very helpful.
I have been using this App for over a year and I am very happy with how it is working. Most importantly, the customer service from the team at Cirkle Studio is fantastic. They are responsive, patient and respectful, and work with you to find the best solution for what you want as your desired outcome. Shout out to Manoj Socha who took the time to review my configuration and patiently explain exactly how the App worked to achieve my goals. Well done and thanks to the Cirkle Studio team.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.