Shipoff: Shipping Offer
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick resolution of issues. Customers appreciate the app's ability to address complex shipping challenges, such as multiple shipping locations and discounts. The support team is highlighted for being patient, knowledgeable, and going above and beyond to assist users in setting up the app and resolving any issues. Users also mention the ease of use and the app's effectiveness in solving real-world shipping problems. However, a few users found the app's interface slightly confusing with too many options, but they still appreciated the great support provided.
Shipoff has fully solved our issue of shipping prices being stacked when orders have items from multi inventory sources. Sid was very responsive and helpful in the set up, but the app is very intuitive and easy to customise to our own very complex requirements. We were up and running and fully functional in a couple of hours from install. I spent a long time trying other shipping apps before I came across Shipoff, and none were able to solve the issue of stacked rates, due to Shopify sending multi inventory orders as separate orders based on the inventory location. Now we simply have shipping profiles set up on Shopify's native shipping set up and have rules set on Shipoff to counter the stacked rates
Divyeshkumar D. was incredibly knowledgeable and helped resolve an issue I had with the app quickly and efficiently. The issue also was affecting a different unrelated app as well, and his diagnosis helped in resolving the issue with the other unrelated app.
I am still learnign all thing Shopify and it is hard going at times. I have struggled to find a solution to being able to give my customers with a Dealer tag a discount on shipping, as ai have an automatic discount on products. I downloaded this app and struggled with what turned out to be "issues I created" in the conditions. The support team were fabulous. They were so patient and kind as they worked through it with me. once I fixed my errors it worked like a dream. It looks fabulous and is super easy to grasp (once I fixed my errors). Highly recommend!! Its clean, easy to use and does what it says it will. Alot of the apps I tried earlier did not.
This app is great works exactly as i need it too and when theres a missing feature they'll even add the feature on if possible, Siddharth is so helpful!
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