ShipperHQ: All‑In‑One Solution for Shopify

ShipperHQ: All‑In‑One Solution

ShipperHQ - Shipping Rates and Experience at Checkout

Rating

4.9

feedback

59

Reviews

chart

#11,982

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    5%
  • Less than a year
    46%
  • More than a year
    27%

Reviews Summary

ShipperHQ is highly praised for its extensive customization options, user-friendly interface, and excellent customer support. Users appreciate the ability to offer shipping options from multiple carriers and the ease of setting up complex shipping rules. The support team, particularly individuals like Ryan Monk, James M, and Lewis Kennedy, is highlighted for being responsive, helpful, and knowledgeable. ShipperHQ is described as a game-changer for e-commerce businesses, streamlining the shipping process and enhancing customer satisfaction. However, some users mention a steep learning curve and issues with the app's functionality, such as problems with Google Merchant integration and login difficulties. Despite these challenges, the majority of reviews emphasize the app's reliability, efficiency, and essential role in managing shipping effectively.

Highlights

Extensive customization options and user-friendly interface
Excellent customer support
Challenges with learning curve and app functionality
Critical role in streamlining shipping process
Issues with Google Merchant integration and login difficulties

Rating Breakdown

  • 5
    85% (50 ratings)
  • 4
    2% (1 ratings)
  • 3
    2% (1 ratings)
  • 2
    2% (1 ratings)
  • 1
    10% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 22, 2024

Lots of options for customization, and an easy solution for offering shipping options via multiple carriers. Their support team gets things done if you need assistance as well. Thanks ShipperHQ for helping us get things all sorted out as we move over to Shopify!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Not only is this a great shipping app with endless options and customizations, but their customer service goes above and beyond. There is a learning curve with ShipperHQ for sure, but Ryan Monk is always so helpful and responds quickly with any of my questions or confusions, takes the time to walk me through the steps and teach me, or even better will just go in there and make the adjustments for me. Thanks Ryan!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear it! Big thanks for the kind words about our app and Ryan's standout support.

5 / 5 Share

Feb. 29, 2024

The shipper HQ rate is great for our store with 2 origins plus all the table rates needed. It is fairly easy to use once you read the instruction page. The onboarding team is great. We used it for 1 week now. Everything looks good so far.

Using app

--

Total reviews

4

Average rating

5.0

Developer Reply

That's fantastic to hear! We're thrilled that ShipperHQ is streamlining your multi-origin and table rate shipping needs. Our team is always here to ensure your continued success and ease of use.

5 / 5 Share

Feb. 29, 2024

We use this App for two different Stores and absolutely love the customizability and user friendly interface. I highly recommend this App for someone who has unique items to ship both Domestic and International!!!

Using app

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Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear you love ShipperHQ for its customizability and ease of use. Thanks for the high recommendation!

5 / 5 Share

Feb. 29, 2024

Have been using Shipper HQ for over 8 years now. We couldn't run our business without it. It has lots of features, and can require some help in setting things up, but the Shipper HQ team are always happy to assist. The support provided by the HQ team is outstanding.

Using app

--

Total reviews

5

Average rating

5.0

Developer Reply

Wow, eight years and still going strong – that's fantastic to hear! Thank you for your loyalty and kind words. We're thrilled to be a key part of your success.

All reviews

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