ShipperHQ: Smart Rates + Rules for Shopify

ShipperHQ: Smart Rates + Rules

Control shipping rates, delivery dates & rules at checkout

Rating

4.8

feedback

70

Reviews

chart

#1,603

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    6%
  • Less than a year
    57%
  • More than a year
    36%

Reviews Summary

The reviews for the ShipperHQ app are overwhelmingly positive, with users praising its functionality and the excellent customer support provided by the team. Many users highlight the ease of use and the ability to create complex shipping rules that give them control over rates and options. The support team is commended for being responsive, helpful, and proactive in assisting with any issues or questions. Users appreciate the app's reliability and the seamless transition it offers when migrating to new platforms like Shopify. However, there are a few negative reviews that mention challenges with cancellation procedures and some issues with support.

Highlights

Positive feedback on functionality and ease of use
Excellent customer support and responsiveness
Ability to create complex shipping rules for control over rates and options
Reliability and seamless transition to new platforms
Challenges with cancellation procedures and support issues

Rating Breakdown

  • 5
    86% (60 ratings)
  • 4
    3% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    9% (6 ratings)

Reviews with Text

  • 99% (69)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 20, 2026

The app works well and does what we need it to do. The support is excellent, especially Brad who has been very helpful and responsive.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

I have a specialized product with a ton of extra shipping rules and I could not do what I do without Shipper HQ. Love these guys.

Using app

About 4 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 27, 2026

Excellent support if you have any questions or experiencing an issue. Quick, reactive and available to help fix or troubleshoot.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

We've used ShipperHQ for years on multiple platforms. It is super easy to use and their support team is incredibly helpful!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

Our company has used ShipperHQ for many years now, dating back to our site launching on Magento 1.9. We're now on Shopify and continue to be impressed with their technology. What I like the most about ShipperHQ is the ability to create rules that give us an incredible amount of control over what rates are shown and when. Stuff like No Fedex Home if its a PO Box or to AK/HI/PR, blocking certain items from shipping to certain locations, the ability to "tweak" pricing with adjustments. It gives you so much control.

Using app

5 months

Total reviews

1

Average rating

5.0

All reviews

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