ShipperHQ: Smart Rates + Rules
Control shipping rates, delivery dates & rules at checkout
Rating
4.8
feedback
72
chart
#1,162
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
6%
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Less than a year
58%
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More than a year
35%
Reviews Summary
ShipperHQ is highly praised for its powerful functionality and excellent customer support. Users appreciate the app's ability to create complex shipping rules, offer customization options, and provide control over shipping rates and carriers. The support team, including individuals like Fernando von Hapsburg, Brad, and Anthony Cantabrana, is highlighted for being helpful, responsive, and patient in resolving issues and guiding users through setup. Positive themes in the reviews include ease of use, reliability, customization options, and the app's impact on improving customer satisfaction and sales. However, there are a few negative reviews mentioning challenges with cancellation procedures and missing core concepts.
Highlights
Review RSS Feed
All reviews
May 1, 2026
It's good except for a lot of weirdness in the UI like how they disabled opening in a new tab for shipping rules
April 17, 2026
Fernando von Hapsburg from ShipperHQ was very helpful in resolving our issues with UPS credentials. Thank you for your patience and time. ~Prairie Edge, Rapid City SD
March 20, 2026
The app works well and does what we need it to do. The support is excellent, especially Brad who has been very helpful and responsive.
Thank you for the 5-star review! We're glad the app is working well for you and doing exactly what you need. Big thanks for the shoutout to Brad, we'll make sure he sees this!
March 9, 2026
I have a specialized product with a ton of extra shipping rules and I could not do what I do without Shipper HQ. Love these guys.
Thank you for the 5-star review! We love hearing that ShipperHQ is helping you manage all those specialized shipping rules - that's exactly what we're here for. Appreciate your trust in ShipperHQ!
Feb. 27, 2026
Excellent support if you have any questions or experiencing an issue. Quick, reactive and available to help fix or troubleshoot.
Thank you for the 5-star review! We're glad our support team has been quick and helpful when you've needed us. We appreciate the kind words and are always here if anything comes up. Thanks for recommending ShipperHQ!
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