ShipperHQ: Shipping & Checkout
ShipperHQ is highly praised for its functionality and customer support. Users appreciate the app's ability to offer complex shipping rules and customization options. The support team, including individuals like Fernando von Hapsburg, Brad, and Anthony Cantabrana, is highlighted for being helpful, responsive, and patient in resolving issues. Users also value the control ShipperHQ provides over shipping rates and options, as well as its reliability over the years. However, there are some concerns raised about the UI, particularly regarding the disabling of certain features like opening in a new tab for shipping rules. Additionally, there have been instances where users faced challenges with subscription cancellations despite following the app's procedures.
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It's good except for a lot of weirdness in the UI like how they disabled opening in a new tab for shipping rules
Fernando von Hapsburg from ShipperHQ was very helpful in resolving our issues with UPS credentials. Thank you for your patience and time. ~Prairie Edge, Rapid City SD
The app works well and does what we need it to do. The support is excellent, especially Brad who has been very helpful and responsive.
Thank you for the 5-star review! We're glad the app is working well for you and doing exactly what you need. Big thanks for the shoutout to Brad, we'll make sure he sees this!
I have a specialized product with a ton of extra shipping rules and I could not do what I do without Shipper HQ. Love these guys.
Thank you for the 5-star review! We love hearing that ShipperHQ is helping you manage all those specialized shipping rules - that's exactly what we're here for. Appreciate your trust in ShipperHQ!
Excellent support if you have any questions or experiencing an issue. Quick, reactive and available to help fix or troubleshoot.
Thank you for the 5-star review! We're glad our support team has been quick and helpful when you've needed us. We appreciate the kind words and are always here if anything comes up. Thanks for recommending ShipperHQ!
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