ShipperHQ: Shipping & Checkout
ShipperHQ is highly praised for its functionality and the level of control it provides over shipping rules and options. Users appreciate the app's ability to create complex shipping rules, offer customization, and provide reliable support. The support team is highlighted for being responsive, helpful, and knowledgeable, assisting users in resolving issues and setting up the app effectively. However, there are some concerns mentioned, such as difficulties in canceling subscriptions and a learning curve for new users. Overall, ShipperHQ is recognized as a valuable tool for managing shipping logistics effectively and efficiently on Shopify stores.
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It's good except for a lot of weirdness in the UI like how they disabled opening in a new tab for shipping rules
Thank you for taking the time to leave a review and for the honest feedback. UI improvements are something we take seriously and this is exactly the kind of input that helps us continue improving the experience for our customers. We will make sure this gets to the right team. And as always feel free to reach out to our support team if anything else comes up.
Fernando von Hapsburg from ShipperHQ was very helpful in resolving our issues with UPS credentials. Thank you for your patience and time. ~Prairie Edge, Rapid City SD
Thank you for taking the time to leave this! So glad Fernando was able to get everything sorted out. We will make sure he sees this.
The app works well and does what we need it to do. The support is excellent, especially Brad who has been very helpful and responsive.
Thank you for the 5-star review! We're glad the app is working well for you and doing exactly what you need. Big thanks for the shoutout to Brad, we'll make sure he sees this!
I have a specialized product with a ton of extra shipping rules and I could not do what I do without Shipper HQ. Love these guys.
Thank you for the 5-star review! We love hearing that ShipperHQ is helping you manage all those specialized shipping rules - that's exactly what we're here for. Appreciate your trust in ShipperHQ!
Excellent support if you have any questions or experiencing an issue. Quick, reactive and available to help fix or troubleshoot.
Thank you for the 5-star review! We're glad our support team has been quick and helpful when you've needed us. We appreciate the kind words and are always here if anything comes up. Thanks for recommending ShipperHQ!
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