All reviews

Rating Breakdown

  • 5
    85% (51 ratings)
  • 4
    2% (1 ratings)
  • 3
    2% (1 ratings)
  • 2
    2% (1 ratings)
  • 1
    10% (6 ratings)
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5 / 5 Share

June 17, 2024

Great app, Jeremy was very helpful in our migration from our previous platform to our new Shopify site.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2024

Lots of options for customization, and an easy solution for offering shipping options via multiple carriers. Their support team gets things done if you need assistance as well. Thanks ShipperHQ for helping us get things all sorted out as we move over to Shopify!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the positive feedback! We're thrilled to hear you're enjoying ShipperHQ on Shopify. Your success is what motivates us! Looking forward to supporting your shipping journey.

5 / 5 Share

Feb. 29, 2024

Not only is this a great shipping app with endless options and customizations, but their customer service goes above and beyond. There is a learning curve with ShipperHQ for sure, but Ryan Monk is always so helpful and responds quickly with any of my questions or confusions, takes the time to walk me through the steps and teach me, or even better will just go in there and make the adjustments for me. Thanks Ryan!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear it! Big thanks for the kind words about our app and Ryan's standout support.

5 / 5 Share

Feb. 29, 2024

The shipper HQ rate is great for our store with 2 origins plus all the table rates needed. It is fairly easy to use once you read the instruction page. The onboarding team is great. We used it for 1 week now. Everything looks good so far.

Using app

20 days

Total reviews

4

Average rating

5.0

Developer Reply

That's fantastic to hear! We're thrilled that ShipperHQ is streamlining your multi-origin and table rate shipping needs. Our team is always here to ensure your continued success and ease of use.

5 / 5 Share

Feb. 29, 2024

We use this App for two different Stores and absolutely love the customizability and user friendly interface. I highly recommend this App for someone who has unique items to ship both Domestic and International!!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear you love ShipperHQ for its customizability and ease of use. Thanks for the high recommendation!

5 / 5 Share

Feb. 29, 2024

Have been using Shipper HQ for over 8 years now. We couldn't run our business without it. It has lots of features, and can require some help in setting things up, but the Shipper HQ team are always happy to assist. The support provided by the HQ team is outstanding.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Wow, eight years and still going strong – that's fantastic to hear! Thank you for your loyalty and kind words. We're thrilled to be a key part of your success.

5 / 5 Share

Feb. 28, 2024

The app works well, and any sort of issues we have a promptly resolved through support.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We're thrilled to hear that ShipperHQ is working well for your Shopify store, and our support team is happy to have been able to assist you promptly. Your satisfaction is our top priority!

5 / 5 Share

Feb. 26, 2024

Nothing comes close if you want complete control over your shipping options!

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the stellar review! Thrilled you're loving the control ShipperHQ offers. We're here if you need us. Cheers to your success!

5 / 5 Share

Feb. 23, 2024

ShipperHQ is a game-changer for e-commerce businesses. Its user-friendly interface and robust features make shipping management a breeze. With ShipperHQ, merchants can easily customize shipping rates, options, and delivery methods to fit their specific needs. From calculating real-time shipping costs to offering discounts and promotions, ShipperHQ streamlines the entire shipping process, enhancing customer satisfaction and boosting sales. Its reliability and efficiency make it a top choice for e-commerce ventures of all sizes. If you want hassle-free shipping solutions, ShipperHQ is the way to go!

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your fantastic review! It's rewarding to know ShipperHQ is streamlining your shipping process. Let us know how we can continue to support your e-commerce journey.

5 / 5 Share

Feb. 21, 2024

Fantastic. James M was able to answer our questions, and pointed us towards helpful resources that will allow us to further optimize Shipping rates/methods on our store. Highly recommend. Thank you James!

Using app

About 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Appreciate your review! Glad James could assist and provide valuable insights. Thanks for recommending us and happy shipping optimization!

5 / 5 Share

Feb. 15, 2024

ShipperHQ has been amazing for us as we transitioned to a Shopify store. We offer a number of different products that ship in a number of different ways, and ShipperHQ's support team helped guide us through that process seamlessly. Their customer service is second to none and we would recommend them in a heartbeat to help with any store's shipping needs.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hearing about your successful transition to Shopify with ShipperHQ's support is wonderful. Your acknowledgment of our customer service means a lot. Thank you for recommending us!

5 / 5 Share

Feb. 14, 2024

Working with the ShippierHQ team was great. We were able to really elevate the shipping for our store and make it better for the customer. In previous years we have had issues with customer expectations for delivery. This past year it was so smooth. The ability that ShipperHQ gave us to give that customer expectation right up front helped. Also the shipping comparison to give the BEST price to the customer is a life saver. Great Team and Great Product!

Store

RUDIS

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled to hear ShipperHQ elevated your store's shipping experience! Thanks for highlighting our commitment to smooth delivery and cost savings.

5 / 5 Share

Feb. 8, 2024

ShipperHQ has helped us solve a unique problem for our business. We have very heavy products (canvas tents) that need to ship-alone/not combinable. We were never charging enough on our shipping costs - and were losing our shorts in ship fees - before we switched to ShipperHQ. Now we're charging the customers correctly for what they're ordering. What a wonderful thing! :)

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad to hear that ShipperHQ has solved your shipping challenges and helped you accurately charge for your heavy products. Thanks for sharing your success story, and we look forward to continuing to support your business!

5 / 5 Share

Feb. 7, 2024

This shipping logic is a great solution for our brand that sells multiple verticals with various sizes and weights. Ryan was a big help to find the right package to support our needs.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the stellar review! We love to hear we have got your shipping needs covered, especially with top-notch support. We are here for you every step of the way.

5 / 5 Share

Jan. 24, 2024

This app is the best for shipping logic. Our Shopify store has over 3000 SKUs to manage. Of all the apps we use the support received from ShipperHQ is above the rest. Most problems are resolved on the same day. The support team lives and breathes shipping, and is always on top of it. Thank you!

Using app

Almost 5 years

Total reviews

6

Average rating

4.8

Developer Reply

We're thrilled to hear that ShipperHQ is making a significant difference in managing your extensive Shopify inventory! Our dedicated support team is always here to ensure your shipping needs are met swiftly and expertly - thank you for your fantastic review!

5 / 5 Share

Sept. 13, 2023

I've used ShipperHQ at multiple companies because of their ability to implement complex shipping logic (both on Shopify and Magento). It's crucial to show our customer the estimated delivery day at checkout, which is dynamically displayed based on MY business's shipping rules (same-day shipping cut off, blackout days, day of the week they order, etc) coupled with the carrier's real-time API. Their support team is very accessible and thorough. They are also open to adding features and functionality to their roadmap with a good use case! I could NOT do ecommerce without ShipperHQ.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We're glad that ShipperHQ's shipping logic has been beneficial to your ecommerce operations. We appreciate your ongoing trust and support in ShipperHQ!

5 / 5 Share

Sept. 12, 2023

ShipperHQ has the necessary tools to tackle any shipping task in shopify. IF you don't know how to pull it off, wonderful customer support, backed by a capable technical team, will be able to help you out. Be confident that you will have the support you need.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a 5-star review! We appreciate your feedback. Our dedicated customer support team is always on standby to assist you and ensure that you have the necessary support.

5 / 5 Share

Sept. 12, 2023

Great product, great support staff. I highly recommend ShipperHQ. They have met all of our shipping needs.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, thanks for the 5-star review and recommendation! We're thrilled that our product and support staff have met all your shipping needs. It's a pleasure to serve you.

5 / 5 Share

Sept. 8, 2023

I've been using ShipperHQ for years. It's great for dimensional shipping. It has saved our customers and my company a tremendous amount of time and money. We get accurate shipping costs through the app.

Using app

Over 3 years

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for the awesome review! We're happy to have been serving you for years and that ShipperHQ has been able to save you and your customers time and money. We appreciate your loyalty and we promise to keep delivering outstanding service.

5 / 5 Share

Sept. 8, 2023

We've been using ShipperHQ for years, first with Magento and now Shopify. It handles our oddball shipping requirements smoothly, and the ability to test rates has made troubleshooting easy. We've needed almost no technical support with the Shopify app, but when we needed it for Magento the ShipperHQ team was very helpful and responsive. It's one of the few must-have apps for our store.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled that you've been a long-time user of ShipperHQ, both on Magento and now Shopify. It's great to hear that our platform can handle your unique shipping requirements seamlessly. We appreciate your continued support and trust in us.