Brackers Good Earth Clays review for ShipperHQ: Shipping & Checkout
March 7, 2025
I would give more stars if I could. Shipper HQ is both an incredibly powerful and flexible app for calculating shipping and delivery costs, their support is the absolute best I've seen. You can not go wrong with this product and the team that backs it up!!! To speak to the reviews that indicate a steep learning curve - first, I would say that it can appear intimidating, but if you take a breath and follow the steps in the help docs one by one, it's quite easy to set up. AND if you get stuck, that's when their service can really be helpful in figuring out what you missed (I speak from experience. Every problem I've had has been something I missed that was right there. They never make me feel badly about it, but just solve my problem) As to shopify and shipper HQ, I can speak to that too, because I used Shipper HQ on a different platform previously, and that platform would record any errors in going through shipping. Shopify doesn't do that, and I would put that on shopify not shipper HQ. Regardless of the lack of error codes from the website, Shipper HQ has helped me out of TWO jams that I got myself in, and in WAY under 24 hours too!! Don't listen to the negative reviews. They don't represent what this company stands for, (which should be obvious based on the responses from the App team.)
Wow, thank you so much for this incredibly thoughtful review! So glad to hear ShipperHQ has been a solid fit for your business, and that our support team has been there when you needed them. We totally hear you on setup feeling a bit intimidating at first, and really appreciate you pointing out how helpful the docs and support can be. Also, great callout on the Shopify side. You're right that there are some platform-specific limitations around error logging, and we’re always happy to help troubleshoot or fill in those gaps however we can. It’s great having folks like you in our community. Thanks again for the kind words!

No-Code Shipping & Checkout Optimization App for Shopify