Sales Box ‑ Free Shipping Bar for Shopify

Sales Box ‑ Free Shipping Bar

Sales Box Shopify Smart Free Shipping Bar Solution

Rating

4.3

feedback

144

Reviews

chart

#5,628

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    5%
  • Less than a month
    19%
  • Less than a year
    60%
  • More than a year
    13%

Reviews Summary

The reviews for this Shopify App are quite mixed. On the positive side, many users appreciate the app's ability to display promotions quickly, the convenience of grouping discount codes for different products, and the fast and helpful customer service. Users also like the easy setup process and the professional look of the app. However, there are several negative aspects highlighted in the reviews. Some users experienced issues with slow customer service response times, lack of support during weekends, and problems with app updates causing store crashes. Additionally, there were complaints about the app not working effectively, especially with a large number of products, and difficulties in resolving technical issues.

Highlights

Positive aspects: Quick customer service, Convenient grouping of discount codes, Easy setup process
Negative aspects: Slow customer service response times, Issues with app updates causing store crashes, Ineffectiveness with a large number of products

Rating Breakdown

  • 5
    72% (103 ratings)
  • 4
    13% (19 ratings)
  • 3
    1% (2 ratings)
  • 2
    3% (5 ratings)
  • 1
    10% (15 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 19, 2023

There are awesome saleboxes that fit the Halloween vibe.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

The sale box displays a lot of information and allows our customers to see promotions quickly. It is a very good software and the customer service solves the problem very fast.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

Customer service was very quick to respond and solve the problem. They deserve a favorable review. Good App

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2023

This plugin is very convenient for me because it allows me to display different discount codes for different products very quickly through the grouping feature. At the same time, their customer service team is really fast, patient and professional, we inevitably encountered some trouble, and the great customer service team made me feel at ease. 100 stars for Raymond.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 26, 2022

The app is not yet updated to support Shopify 2.0 and customer service is beyond Horrendous, when I connected with them through chat I waited around 20 minutes for each response, mid-conversation I was left unanswered for 1 hour and when I got a response it was to tell me the previous agent went home. All I wanted to do was to install the app on a new theme, the experience was beyond trusting, when I got a hold of a "Developer rep" I was basically told to fix it myself using their code tool which also does not work. Honestly disappointing...

Using app

5 months

Total reviews

4

Average rating

2.0

Developer Reply

Hi there, Here's Brian from Sales Box ‑ Shipping & Offers Support Team and we sincerely apologize for your bad experience with us. For the bad support from our agent, we personally talked directly to them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, so we highly appreciate your understanding in this situation. As we have checked your case, one of my colleague is following your case, please kindly check your email and let them know if you need further support. Regards, Brian Sales Box ‑ Shipping & Offers Support Team

All reviews

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