Sales Box ‑ Free Shipping Bar
Sales Box Shopify Smart Free Shipping Bar Solution
Rating
4.4
feedback
144
chart
#9,023
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
5%
-
Less than a month
19%
-
Less than a year
60%
-
More than a year
13%
Reviews Summary
The reviews for this Shopify app are quite mixed. On the positive side, many users appreciate the quick and helpful customer service provided by the app's support team. The ability to display promotions, discounts, and different information quickly and effectively is also highlighted as a strong point. Users find the app easy to set up and use, with some mentioning that it helped boost their business. However, there are several negative aspects mentioned in the reviews. Some users experienced issues with slow loading times, lack of responsiveness from customer support, and problems with app functionality after updates. There are also complaints about the app not working properly, causing site crashes, and difficulties in customization and syncing with a large number of products.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 26, 2023
The sale box displays a lot of information and allows our customers to see promotions quickly. It is a very good software and the customer service solves the problem very fast.
Aug. 31, 2023
Customer service was very quick to respond and solve the problem. They deserve a favorable review. Good App
April 14, 2023
This plugin is very convenient for me because it allows me to display different discount codes for different products very quickly through the grouping feature. At the same time, their customer service team is really fast, patient and professional, we inevitably encountered some trouble, and the great customer service team made me feel at ease. 100 stars for Raymond.
Sept. 26, 2022
The app is not yet updated to support Shopify 2.0 and customer service is beyond Horrendous, when I connected with them through chat I waited around 20 minutes for each response, mid-conversation I was left unanswered for 1 hour and when I got a response it was to tell me the previous agent went home. All I wanted to do was to install the app on a new theme, the experience was beyond trusting, when I got a hold of a "Developer rep" I was basically told to fix it myself using their code tool which also does not work. Honestly disappointing...
Hi there, Here's Brian from Sales Box ‑ Shipping & Offers Support Team and we sincerely apologize for your bad experience with us. For the bad support from our agent, we personally talked directly to them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, so we highly appreciate your understanding in this situation. As we have checked your case, one of my colleague is following your case, please kindly check your email and let them know if you need further support. Regards, Brian Sales Box ‑ Shipping & Offers Support Team
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