All reviews

Rating Breakdown

  • 5
    72% (103 ratings)
  • 4
    13% (19 ratings)
  • 3
    1% (2 ratings)
  • 2
    3% (5 ratings)
  • 1
    10% (15 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Sept. 30, 2020

This is my revision Review I get the support I need just a bit delay but once they contacted the requirement was finished immediately with in 1 to 3 hours I may give 5 star as well still I feel the price is bit more and rest of all is good.

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, Here's Raymond from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Sales Box users like you. Thank you for the loving words you've shared, and thank you for being the best part of Sales Box. Also I highly recommend you to check our blog for latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Raymond Sales Box ‑ Shipping & Offers Support Team

4 / 5 Share

Feb. 4, 2020

I have had a few minor issues with this app. Tech support have been very helpful however I must say. Big thanks to Kate for your recent help. I will stick with this app because when it is running smooth it is awsome. I think over time this app will get even better. hopefully from now on there will be less downtime and the tech people here can concentrate on more improvement. Be good to see things like ability to duplicate special offers.

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hi Jason, This is Lynn from FireApps Customer Support team, and we are sincerely sorry for the trouble you met. Due to an unexpected server problem and limited development resource during weekend, it took more time to troubleshoot the issue. However, this problem is solved now, and I hope you can give our app another chance to serve you in the best way as it was in the past. Look forward to hearing your reply. Regards, Lynn

4 / 5 Share

Oct. 26, 2019

I used this app and its really helpful to update offers in description, delivery timings in bulk products at one go

Using app

7 months

Total reviews

12

Average rating

4.8

4 / 5 Share

Oct. 22, 2019

I used this box to set some info about free shipping and show discount code that is applicable on my store. It worked well.

Using app

15 days

Total reviews

5

Average rating

4.2

4 / 5 Share

Oct. 14, 2019

Working well, would be 5 stars if you could filter and apply to products rather than having to go through one by one

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Hello Sean, I'm Kate from FireApps Customer Support team, and thank you for your feedback. May I know if you want to apply a offer for several products? If you do, you can add more than 1 product on a product offer. Should you have any concern, please feel free to contact us via our live chat, or email at [email protected]. I am looking forward to hearing from you. Regards, Kate

4 / 5 Share

Oct. 7, 2019

good app that works on my store, increases conversion rate i hope we'll see http://palatialpetals.com

Using app

4 months

Total reviews

4

Average rating

4.8

4 / 5 Share

Sept. 4, 2019

The app is good, but I'm about to uninstall it because it lacks the option to set different shipping zones (and delivery time) on a single product. Until that feature is released, I will stay away from this app. Also, it loads very slowly....

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

Dear Customer. Here's Petey from FireApps Customer Support team, and thanks for your rating. Regarding to your concern, please kindly be advised that our app does have an option to set messages by country on specific product (in Product Setting). For the loading speed. we are in progress upgrading the app's performance and expected to be faster soon. Please do not hesitate to contact us if you have more queries via our live chat, or our email at [email protected] Best Regards, ​Petey -

4 / 5 Share

Sept. 1, 2019

just now i tried to used it but until i will see on how it work effective in my store hopefully it will boost my sell i think this apps it will big help. its very easy to navigate

Using app

3 months

Total reviews

3

Average rating

4.0

4 / 5 Share

June 2, 2019

I use this app to help me let customers know when an item will ship. I like that I can customize it for different listings. I wish it ran faster and I didn't have to wait so long for it to load.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Thank you for your feedback. I am Tony from FireApps Customer Support team. Your review has been sent to Development team, and they are working on it in order to improve app performance in future releases, thus I really appreciate your patience. Besides, please do not hesitate to contact us if you have more queries via our live chat, or our email at [email protected] Sincerely, Tony

4 / 5 Share

Feb. 24, 2019

The app is great and very cheap for what it offers! Though, it feels like a static infobox rather than updating the information according to the products added to cart.

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 18, 2019

I used this app and this really help for custom description. Really help to show the shipping and discount.

Using app

2 months

Total reviews

4

Average rating

4.5

Developer Reply

"Hi there, This is Johnson from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Johnson Sales Box ‑ Shipping & Offers Support Team"

4 / 5 Share

Dec. 19, 2018

Very useful to add relevant and customized messages in product pages. Good the free plan to start with default messages.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

Developer Reply

"Hi there, I'm Anna from Sales Box ‑ Shipping & Offers Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Sales Box. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Sales Box, but also other FireApps applications and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Anna Sales Box ‑ Shipping & Offers Support Team"

4 / 5 Share

Nov. 10, 2018

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Store

2you4me

Using app

1 day

Total reviews

2

Average rating

4.0

4 / 5 Share

Nov. 9, 2018

Es una excelente app sin embargo, demora mucho en cargar, sería ideal pueda cargas todos mis productos sin problemas.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, This is Johnson from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Johnson Sales Box ‑ Shipping & Offers Support Team

4 / 5 Share

Nov. 2, 2018

I like this app, makes it easy for people to understand when or the duration for receiving the products. Good.

Using app

4 months

Total reviews

3

Average rating

4.7

Developer Reply

I'm Kate from Sales Box ‑ Shipping & Offers Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Sales Box app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Sales Box. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kate Sales Box ‑ Shipping & Offers Support Team

4 / 5 Share

Oct. 11, 2018

Just what I was looking for but would be nice if I could import CSV file of country shipping times.

Using app

3 months

Total reviews

4

Average rating

4.8

Developer Reply

Hi there, Here's Lynn from Sales Box ‑ Shipping & Offers Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Lynn Sales Box ‑ Shipping & Offers Support Team

4 / 5 Share

Aug. 22, 2018

This app will reduce customer complaints and increase awareness, it is located immediately below the 'Add to Cart' button where you need it to be. For every region or country you need to tell customers about shipping that is specific for that region, it is essential, for example this info: 'Delivered Tomorrow if you order in the next 3 hours" Or you may also want to show: Processing Time: Ships in 24 hours. Shipping Time: Expedited Express 3-7 business days. etc... This stuff it really important to be included especially if you deliver worldwide. It helped us to keep our local customers informed when we changed our shipping methods. You have the flexibility to set products and countries separately, if it can do more customization I would give it 5/5 I'm waiting to see more improvements and I'll edit this review. I also want it to link to Delivery & Return page.

Using app

Over 1 year

Total reviews

16

Average rating

4.7

Developer Reply

Hi there, I'm Yung from Sales Box ‑ Shipping & Offers Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Sales Box team and we have been trying our best to develop and improve Sales Box to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Yung Sales Box ‑ Shipping & Offers Support Team

4 / 5 Share

July 4, 2018

Good but sometimes not updating

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

June 28, 2017

4 Star because support responded to my issues quickly stating my issue would be corrector in upcoming update. App installs easy and I can see how it will make me money. Looks good on site but no setting customize colors to match site. But as it is I can not use it because it only 1 setting for all shipping, We ship free in USA but charge for international orders, So you need to be able to set them differently. Will upgrade stars when update comes out

Using app

1 day

Total reviews

21

Average rating

4.6