Sales Box ‑ Free Shipping Bar
The reviews for this Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the effectiveness of the sale box in displaying promotions quickly, the convenience of grouping discount codes for different products, and the responsive and professional customer service. Users appreciated the quick responses from the support team and the helpfulness in solving issues. However, negative feedback focused on the lack of customer service during weekends, slow response times, and issues with updates causing store crashes. Some users also mentioned limitations in customization options for different shipping settings.
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The sale box displays a lot of information and allows our customers to see promotions quickly. It is a very good software and the customer service solves the problem very fast.
Hi there, Here's Anna from Sales Box ‑ Shipping & Offers Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Anna Sales Box ‑ Shipping & Offers Support Team
Customer service was very quick to respond and solve the problem. They deserve a favorable review. Good App
Hi there, This is Petey from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Sales Box users like you. Along with Sales Box, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Petey Sales Box ‑ Shipping & Offers Support Team
This plugin is very convenient for me because it allows me to display different discount codes for different products very quickly through the grouping feature. At the same time, their customer service team is really fast, patient and professional, we inevitably encountered some trouble, and the great customer service team made me feel at ease. 100 stars for Raymond.
Hi there, This is Andy from Sales Box ‑ Shipping & Offers Support Team. We are glad that you have had a great experience with our support when using Sales Box. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips to have your business getting better and better. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Andy Sales Box ‑ Shipping & Offers Support Team
I changed theme and plug in went missing. I added a staff account from the developers and they changed the code.
Hi there, I'm Anna from Sales Box ‑ Shipping & Offers Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Sales Box. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Sales Box, but also other FireApps applications and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Anna Sales Box ‑ Shipping & Offers Support Team
The App is not working during the weekends, support is low so no one can fix the issue until weekend ends and then it start working and there is nothing to fix. And this happens every weekend. Waste of time waste of money and customers......
Hi there, This is Lynn from FireApps Customer Support team, and we are sincerely sorry for the trouble you met. Due to an unexpected server problem and limited development resource during weekend, it took more time to troubleshoot the issue. However, this problem is solved now, and I hope you can give our app another chance to serve you in the best way as it was in the past. Look forward to hearing your reply. Regards, Lynn
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