Sales Box ‑ Free Shipping Bar for Shopify

Sales Box ‑ Free Shipping Bar

Sales Box Shopify Smart Free Shipping Bar Solution

Rating

4.4

feedback

144

Reviews

chart

#4,871

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    5%
  • Less than a month
    19%
  • Less than a year
    60%
  • More than a year
    13%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. Positive aspects include the app's ability to display promotions quickly, convenient grouping feature for discount codes, and responsive customer service. Users appreciate the quick responses from the support team and the helpful assistance provided. However, negative feedback revolves around issues with customer service response times, lack of support for Shopify 2.0, and occasional app malfunctions leading to store crashes. Some users also mentioned slow loading times and difficulties with app functionality.

Highlights

Positive aspects include quick customer service responses and convenient grouping feature for discount codes.
Negative feedback includes issues with customer service response times and lack of support for Shopify 2.0.
Users appreciate the app's ability to display promotions quickly and the helpful assistance from the support team.
Some users experienced app malfunctions leading to store crashes and slow loading times.
The app's functionality and ease of use were praised, but there were concerns about occasional bugs and lack of features like different shipping zones on a single product.

Rating Breakdown

  • 5
    72% (103 ratings)
  • 4
    13% (19 ratings)
  • 3
    1% (2 ratings)
  • 2
    3% (5 ratings)
  • 1
    10% (15 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 19, 2023

There are awesome saleboxes that fit the Halloween vibe.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

The sale box displays a lot of information and allows our customers to see promotions quickly. It is a very good software and the customer service solves the problem very fast.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

Customer service was very quick to respond and solve the problem. They deserve a favorable review. Good App

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2023

This plugin is very convenient for me because it allows me to display different discount codes for different products very quickly through the grouping feature. At the same time, their customer service team is really fast, patient and professional, we inevitably encountered some trouble, and the great customer service team made me feel at ease. 100 stars for Raymond.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 26, 2022

The app is not yet updated to support Shopify 2.0 and customer service is beyond Horrendous, when I connected with them through chat I waited around 20 minutes for each response, mid-conversation I was left unanswered for 1 hour and when I got a response it was to tell me the previous agent went home. All I wanted to do was to install the app on a new theme, the experience was beyond trusting, when I got a hold of a "Developer rep" I was basically told to fix it myself using their code tool which also does not work. Honestly disappointing...

Using app

5 months

Total reviews

4

Average rating

2.0

Developer Reply

Hi there, Here's Brian from Sales Box ‑ Shipping & Offers Support Team and we sincerely apologize for your bad experience with us. For the bad support from our agent, we personally talked directly to them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, so we highly appreciate your understanding in this situation. As we have checked your case, one of my colleague is following your case, please kindly check your email and let them know if you need further support. Regards, Brian Sales Box ‑ Shipping & Offers Support Team

All reviews

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