voiLaser review for Sales Box ‑ Free Shipping Bar
Oct. 28, 2019
TAKE CARE! This App crashed our WHOLE site. We lost Sales and Ad Spend. Just bad devs who are updating the App overnight what let's crash your Store.
Dear Kris, This is Anna, on behalf of the FireApps Customer Service team. Firstly, we truly apologize for all unfortunate experiences with the app may have caused to you. With all unlucky things and annoyances happened, we would like to make a refund for your latest billing cycle, and willing to offer you discount LIFETIME 5% in case you are fine to re-install our app again. Besides, we are more than happy to see you give us one more chance to support you by sending us a staff account for deeper troubleshooting, and we promise will do everything we can to make Sales Box great again. Once again, please bear with us, and accept our sincere apology. I am looking forward to hearing your opinion. Best Regards, Anna