Rating

4.5

feedback

43

Reviews

chart

#1,828

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    7%
  • Less than a month
    49%
  • Less than a year
    37%
  • More than a year
    0%

Reviews Summary

The reviews for the Shipping Protect app are overwhelmingly positive, with users praising the great support provided by the team. Customers appreciate the quick responses and helpful assistance, especially in resolving any issues they encounter. The app is described as customizable, flexible, and easy to use, with many users highlighting the peace of mind it offers to customers regarding their shipments. Integration with other apps like Monster Cart is seamless, and the ROI for many users has been significant. However, there are a few negative reviews mentioning issues with the app not working upon installation, slow support, and difficulties with specific themes like Prestige.

Highlights

Great support and quick responses
Customizable and flexible app
Seamless integration with other apps like Monster Cart
Positive ROI for users
Issues with app not working upon installation and slow support

Rating Breakdown

  • 5
    91% (39 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    7% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 5, 2025

Great support in the app, very quick reply and help. Shipping protection has given my customers more trust in my brand and help cover those lost packages!

Using app

--

Total reviews

8

Average rating

5.0

5 / 5 Share

March 3, 2025

Haven't had a chance to run tests yet on this new app to us but the customer service is one of the best! Angelica responded quickly and was easy to work with. This + monster carts will be a game changer.

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

March 2, 2025

Amazing app that is customisable and flexible to your needs. Team is knowledgeable and helpful. Highly recommended!

Store

Glomisk

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

If you're on the fence about this app, GET IT! Our customers love it because they know their packages are protected and we love it as a simple up-sell. We've got it working in with the monster apps cart and it's seamless. Customer service is amazing, with all our queries dealt with very quickly. A definite 5-stars from me!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

Shipping Protect has been a really easy app to use. It has allowed our customers piece of mind that there parcel will arrive safe and sound and has been an easy way for us to collect fee to pass onto our delivery service without it being an out of pocket expense. The customer service is fantastic. Highly recommend this app.

Using app

5 months

Total reviews

5

Average rating

5.0

All reviews

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