Rating

4.8

feedback

34

Reviews

chart

#2,114

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    3%
  • Less than a month
    56%
  • Less than a year
    32%
  • More than a year
    0%

Reviews Summary

The reviews for the Ship Protect app are overwhelmingly positive, with users praising the easy installation process and the exceptional customer support provided by the team. Many users highlighted the quick response times and helpfulness of the support staff, with specific mentions of Angelica, Ty, and Charlene. The app is commended for its effectiveness in increasing average order value and conversion rates, as well as for its seamless integration with other apps like Monster Cart. Users also appreciate the affordable pricing and the ability to customize the app to suit their store's needs. However, there is a negative review mentioning issues with compatibility, specifically with the Prestige theme, and delays in resolving technical issues by the development team.

Highlights

Positive customer support experience and quick response times
Effective in increasing average order value and conversion rates
Seamless integration with other apps like Monster Cart
Affordable pricing and customization options
Compatibility issues with certain themes and delays in technical issue resolution

Rating Breakdown

  • 5
    94% (32 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (1 ratings)
  • 1
    3% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 15, 2024

Easy to install, customer support is so quick and helpful! Loving it so far!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2024

Great App, Great Support from Angelica. Easy to install and conversion rate for us has been 63%. It's actually a no brainer.

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

Great app and very fast help from the team ! A+

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

Very good support, very fast. App is working perfectly. We are looking forward to seeing the upcoming features.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

Ship Protect is great! Super easy to setup and use. Had a warehousing issue, I emailed support and within 5minutes Ty one of the founders was able to support to get those orders filtering back through to the warehouse! All in all can't fault them!

Using app

4 days

Total reviews

2

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more