ShipProtect ShippingProtection for Shopify

ShipProtect ShippingProtection

Sell shipping protection to increase trust and recover costs
Rating
4.0
Feedback
37
Reviews
Chart
#2,122
Shopify

All reviews

5 / 5 Share
June 6, 2026

I absolutely love this app. Around 40% of my customers add shipping protection during checkout, which has boosted my AOV significantly. What I really like is that the team at monstersapp can integrate it directly into a button, making it super easy for customers to select with almost no friction. I'm telling you, little things like this matter a lot. Even an extra $5 per customer adds up fast. I have yet to be disappointed with their service. Charlene and the team have been awesome to work with, super fast responses and they get problems solved instantly. If you're thinking about it, just download the damn APP!! You won't regret it.

Store Using app Total reviews Average rating
Aurielle Over 1 year 3 5.0
5 / 5 Share
Sept. 26, 2025

Ship Protect has been a game-changer for us. What used to be a pure expense (lost or damaged orders) now actually raises the bottom line. Customers love the peace of mind, and we love that it drives extra margin without adding friction at checkout. One thing that stands out is the team behind it. When Shopify changes the rules or throws up new hurdles, Ship Protect adapts quickly with crafty solutions that keep everything running smoothly, and when the rare issue does pop up, their support is excellent — fast, professional, and genuinely helpful. If you run e-commerce and haven’t implemented Ship Protect yet, you’re leaving both money and customer trust on the table.

Store Using app Total reviews Average rating
Common Rail Cowboys Over 1 year 3 3.3
5 / 5 Share
March 5, 2025

Great support in the app, very quick reply and help. Shipping protection has given my customers more trust in my brand and help cover those lost packages!

Store Using app Total reviews Average rating
Lawn Tips 7 months 10 5.0
5 / 5 Share
March 3, 2025

Haven't had a chance to run tests yet on this new app to us but the customer service is one of the best! Angelica responded quickly and was easy to work with. This + monster carts will be a game changer.

Store Using app Total reviews Average rating
LighterLoungeCo™ About 2 hours 7 5.0
5 / 5 Share
Feb. 26, 2025

If you're on the fence about this app, GET IT! Our customers love it because they know their packages are protected and we love it as a simple up-sell. We've got it working in with the monster apps cart and it's seamless. Customer service is amazing, with all our queries dealt with very quickly. A definite 5-stars from me!

Store Using app Total reviews Average rating
Fan Friends 6 months 3 5.0
5 / 5 Share
Feb. 18, 2025

Shipping Protect has been a really easy app to use. It has allowed our customers piece of mind that there parcel will arrive safe and sound and has been an easy way for us to collect fee to pass onto our delivery service without it being an out of pocket expense. The customer service is fantastic. Highly recommend this app.

Store Using app Total reviews Average rating
Ignight Me 5 months 6 5.0
5 / 5 Share
Jan. 22, 2025

The App works well, and customer support is very prompt and helpful.

Store Using app Total reviews Average rating
Dimple Color 1 day 1 5.0
5 / 5 Share
Dec. 23, 2024

I had some issues with the app after upgrading our theme to the latest version, and couldn't get this working for some time. Support was able to resolve the issues I was having and everything appears to be working now. For the time the app has been working we've seen a great ROI and have been very pleased with it.

Store Using app Total reviews Average rating
Smokeshow Mixology 4 months 4 5.0
5 / 5 Share
Oct. 15, 2024

Easy to install, customer support is so quick and helpful! Loving it so far!

Store Using app Total reviews Average rating
Freddy Australia 11 days 3 5.0
5 / 5 Share
Oct. 12, 2024

Great App, Great Support from Angelica. Easy to install and conversion rate for us has been 63%. It's actually a no brainer.

Store Using app Total reviews Average rating
Art of Hope 26 days 6 5.0
5 / 5 Share
Sept. 25, 2024

Great app and very fast help from the team ! A+

Store Using app Total reviews Average rating
Monkeynmoo 2 months 1 5.0
5 / 5 Share
Sept. 19, 2024

Very good support, very fast. App is working perfectly. We are looking forward to seeing the upcoming features.

Store Using app Total reviews Average rating
Jap'On Demande 6 months 2 5.0
5 / 5 Share
Sept. 16, 2024

Ship Protect is great! Super easy to setup and use. Had a warehousing issue, I emailed support and within 5minutes Ty one of the founders was able to support to get those orders filtering back through to the warehouse! All in all can't fault them!

Store Using app Total reviews Average rating
Chloé and Amélie 4 days 2 5.0
5 / 5 Share
Sept. 16, 2024

Customer support helped fix the problem in a timely manner. This app is a must if you have physical products. It pays for itself and then some. Totally worth it!!

Store Using app Total reviews Average rating
Puakenikeni Designs 29 days 10 5.0
5 / 5 Share
Aug. 21, 2024

Charlene is the most helpful customer service personnel here. Great app - increases AOV

Store Using app Total reviews Average rating
Femzai 5 days 5 5.0
5 / 5 Share
Aug. 19, 2024

Good customer service

Store Using app Total reviews Average rating
SIDESHIFT 13 minutes 3 5.0
5 / 5 Share
July 14, 2024

Awesome support, friendly support Angelica helped me fix my ship pro real fast, much appreciated!

Store Using app Total reviews Average rating
Better Slp About 1 month 2 5.0
5 / 5 Share
March 13, 2024

Excellent support with Excellent service!

Store Using app Total reviews Average rating
ISeeCrystals 27 minutes 1 5.0
5 / 5 Share
Feb. 26, 2024

In just its first week, our Conversion % skyrocketed to 62%, which is just crazy. The app seamlessly connects with the Monstercart app, which is another amazing feature. I highly recommend this app to anyone looking to streamline their shipping protection process—it's a must-have!

Store Using app Total reviews Average rating
The Lullaby Club 4 days 5 5.0
5 / 5 Share
Feb. 2, 2024

Aside from the benefits this awesome app provides to a business in terms of additional revenue, the support from Ty & the team is beyond incredible! Support is always fast, professional and helpful - not just on this app but on Monster Cart (which I love!) too! 100% recommend this app for any e-comm business.

Store Using app Total reviews Average rating
Tribe Tropical 1 day 5 5.0
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