OrderArmor Shipping Protection
OrderArmor - Shipping & Order Protection
Rating
4.4
feedback
9
chart
#3,713
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
22%
-
Less than a month
56%
-
Less than a year
0%
-
More than a year
11%
Reviews Summary
The reviews for the OrderArmor Shopify App are overwhelmingly positive, highlighting excellent customer service, ease of use, quick setup, and the ability to boost profits. Users appreciate the quick resolution of issues, the simplicity of the app, and the trust it helps build with customers. However, there are a few negative reviews mentioning compatibility issues with specific themes and lack of responsiveness from the support team in some cases.
Highlights
Review RSS Feed
All reviews
May 5, 2025
Excellent customer service! Reached out about a styling issue and had it resolved within an hour. I asked for multiple changes and iterations which the team had no problem implementing right away. The product itself seems solid. Simple, easy to use, and still has all the features you need for shipping protection. Definitely think this is the best solution on Shopify after installing multiple others before this.
April 18, 2025
Highly recommend so far. Had to switch over from Navidium after our customers were unable to checkout. Navidium spent over 8 days not doing anything about it, and OrderArmor's live chat corrected the issue within 15 minutes. Highly recommend.
April 15, 2025
OrderArmor has been a great add-on for our store! It was easy to set up, and our customers love having the option to protect their orders. What’s even better—we get to keep the full premium, which adds to our bottom line. The support team is quick and helpful too. Highly recommend for any store that wants to build trust and boost profits.
Oct. 25, 2024
App didn't work properly on our theme. My dev and I tried a few times to get them to fix it. Almost no response from them and no solution, so I paid for nothing. Have uninstalled. Very disappointing.
Dear Sir / Madam, Thank you for sharing your feedback. We’re truly sorry to hear about your experience, and we sincerely apologize for any inconvenience caused. Our goal is to provide the best, most affordable, and stable solutions for merchants like yourself, and we are committed to learning from any challenges you face. We would greatly appreciate it if you could provide more details about the specific issues you encountered with our app. Our team is ready to work with you to identify the problem and explore possible solutions that align with your needs. Please let us know how we can assist you further. Your satisfaction is important to us, and we’re here to support you every step of the way. Looking forward to hearing from you. Best Regards, OrderArmor Team
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