Rating

4.4

feedback

28

Reviews

chart

#3,858

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    11%
  • Less than a month
    75%
  • Less than a year
    4%
  • More than a year
    4%

Reviews Summary

OrderArmor is highly praised by ecommerce merchants for its ability to increase conversions, make stores look more professional, and generate extra income from opt-ins. Customers appreciate the option to protect their orders, which reduces pressure on support teams and builds trust. The app is commended for offering security, simplicity in setting coverage rules, and excellent customer service. However, there are some negative reviews mentioning compatibility issues with certain themes and lack of responsiveness from the support team in resolving issues.

Highlights

Increased Conversions and Extra Income
Customer Trust and Security
Simplicity and Customization
Compatibility Issues
Responsive Customer Service

Rating Breakdown

  • 5
    89% (25 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (3 ratings)

Reviews with Text

  • 100% (28)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 21, 2026

We got "Error 503 Backend fetch failed". Can anyone help us?

Using app

--

Total reviews

3

Average rating

3.7

5 / 5 Share

June 23, 2025

We’ve seen an uptick in conversions since adding OrderArmor. It makes our store look more professional, and we’re generating consistent extra income from the opt-ins.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2025

Customers like having the option to protect their order, and it really takes the pressure off our support team. If a package gets stolen or damaged, we just replace it—no drama.

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 21, 2025

This app made our store feel more secure for customers. Just offering protection makes buyers trust us more—and the added revenue is a bonus.

Using app

About 1 month

Total reviews

4

Average rating

4.5

5 / 5 Share

June 20, 2025

Super simple and smart. Customers choose to add it at checkout, and if anything goes wrong, they just get a replacement—no long email threads or blame games.

Using app

7 days

Total reviews

4

Average rating

5.0

All reviews

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