OrderArmor Shipping Protection
The reviews for the app are mixed, with both positive and negative feedback. Positive aspects include excellent customer service, quick resolution of issues, ease of setup, and helpful support team. Users appreciate the app's features for shipping protection and the ability to boost profits. However, negative feedback revolves around slow customer service response, errors in setup, and lack of compatibility with certain themes. Overall, the app seems to be beneficial for those looking to enhance their store's trust and profitability, but issues with customer service and technical support may need improvement.
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Very slow customer service. I am not able to setup the app due to no reply in chat.
We got "Error 503 Backend fetch failed". Can anyone help us?
Excellent customer service! Reached out about a styling issue and had it resolved within an hour. I asked for multiple changes and iterations which the team had no problem implementing right away. The product itself seems solid. Simple, easy to use, and still has all the features you need for shipping protection. Definitely think this is the best solution on Shopify after installing multiple others before this.
Highly recommend so far. Had to switch over from Navidium after our customers were unable to checkout. Navidium spent over 8 days not doing anything about it, and OrderArmor's live chat corrected the issue within 15 minutes. Highly recommend.
OrderArmor has been a great add-on for our store! It was easy to set up, and our customers love having the option to protect their orders. What’s even better—we get to keep the full premium, which adds to our bottom line. The support team is quick and helpful too. Highly recommend for any store that wants to build trust and boost profits.
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