Adept Cosmetics® review for ShipPro... Shipping Protection

1 / 5

Aug. 18, 2024

Does not work upon installation. When I spoke with the help desk they said they would need to reach out to their dev team who was so backed up with requests, that it may take 2 days to get the app operating properly. Lots of red flags here. Update: August 18. I've had developers try and figure out why the app does not work with Prestige and they can't seem to figure it out. I receive an email that they worked on it all night long and now it's working, only for it to break again. The customer support here is great, however, the developers seem to lack skill. Overall, if you have Prestige, don't install the app.

Using app

19 days

Total reviews

35

Average rating

2.0

Developer Reply

Hey team 🥰 Sorry about this - Shopify billing had an outage at the time of your install. We have since got this sorted. Sorry it took some time for this. I've just sent you an email and would personally be happy to help get this setup and running perfect quickly for you! :) Look forward to hearing from you - Ty 🙏🏻

ShipPro... Shipping Protection for Shopify
ShipPro... Shipping Protection
4.5 star
36 reviews

ShipProtect - Offer Shipping Protection | Shopify App

Developer
Shopify App Store