ShipX ‑ Shipping Rates & Rules for Shopify

ShipX ‑ Shipping Rates & Rules

Shipping calculator to set shipping rule by product, postcode

Rating

5.0

feedback

1,106

Reviews

chart

#178

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    20%
  • Less than a month
    37%
  • Less than a year
    31%
  • More than a year
    10%

Reviews Summary

The reviews for the ShipX Shopify App are overwhelmingly positive, with customers praising the exceptional customer support provided by the team. Many reviewers mentioned specific support representatives like Durkesh, Deepan, and Vignesh who were described as knowledgeable, patient, and helpful in resolving issues and setting up the app. Customers appreciated the quick responses, clear explanations, and the willingness of the support team to go above and beyond to ensure a smooth experience. The app itself was also commended for its functionality and ease of use, with users mentioning that it met their shipping calculation needs effectively. However, there were a few reviews that mentioned initial challenges with integration and setup, but these issues were promptly addressed by the responsive support team.

Highlights

Exceptional customer support
Ease of use and functionality
Responsive support team
Challenges with integration and setup
Effective shipping calculation

Rating Breakdown

  • 5
    98% (1,084 ratings)
  • 4
    1% (14 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 98% (1,085)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 12, 2026

Fast customer service and excellent help. This is just what we like when running an ecom business.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Great service.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Janani was very helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for rating our app. We are happy to hear about your positive experience with our product and service.

5 / 5 Share

Feb. 10, 2026

Barath was awesome! Very good knowledge and customer service.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

That's a great application and very easy to set up shipping rates. Quick support is available via chatbot, which makes the process even smoother. I received immediate assistance from Jennifer (Support Team) to configure the customized rate. She guided me throughout the entire setup and provided helpful screenshots at every step.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We truly appreciate your kind words. Your feedback means a lot to our team and motivates us to keep improving and delivering the best experience possible🙂.

All reviews

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