ShipX ‑ Shipping Rates & Rules
Shopify app to set shipping rules for custom shipping rates...
Rating
5.0
feedback
1,100
chart
#123
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
12%
-
Less than a month
31%
-
Less than a year
43%
-
More than a year
12%
Reviews Summary
The reviews for the ShipX app on Shopify are overwhelmingly positive, with customers praising the exceptional customer service provided by the support team. Many users highlighted the patience, knowledge, and efficiency of team members like Nitish, Vignesh, Durkesh, Janani, and Barath in helping them set up complex shipping rules and resolve issues. Customers appreciated the quick response times and the willingness of the support team to go above and beyond to ensure the app met their specific needs. The app itself was described as easy to use, feature-rich, and customizable, with smart shipping rules that catered to various scenarios.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 23, 2025
Vignesh was super helpful. I really appreciate the support which made triaging and setting everything up a much better experience than it would have been.
April 22, 2025
Vindu Was very helpful and patient. Provided a lot of valuable information - we have a really great experience with Shipx
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
April 22, 2025
Nithish is very helpful and nice. This app is better than the ones I’ve used before. It offers various condition settings, can also be configured for dropshipping, and it’s affordable. Nithish's support was very effective — clear, focused, and intuitive.
April 16, 2025
The app does what shopify doesn't do. It is very useful and the team is amazing. They are all helpful and easily find the correct solutions for your business. Thanks to Vignesh and Durkesh
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
April 11, 2025
I initially thought the app looked very complex but after going through several of the tutorials, it was actually relatively simple for us to achieve what we needed for our shipping rates. And when I ran into an issue, customer service came back to me within a few hours and sorted it out!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
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