ShipX ‑ Shipping Rates & Rules for Shopify

ShipX ‑ Shipping Rates & Rules

Shopify app to set shipping rules for custom shipping rates...

Rating

4.9

feedback

1,063

Reviews

chart

#227

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    20%
  • Less than a month
    38%
  • Less than a year
    31%
  • More than a year
    9%

Reviews Summary

The reviews for the ShipX app on Shopify are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many users mentioned specific support representatives like Jennifer, Durkesh, Deepan, and Barath who were extremely helpful in setting up shipping rates, solving problems, and providing guidance through the app's features. Customers appreciated the patience, knowledge, and prompt responses from the support team. The app itself was described as easy to set up and understand, offering solutions to complex shipping scenarios and providing valuable features like setting up different shipping rates based on specific criteria.

Highlights

Positive customer support experience and assistance from dedicated team members like Jennifer, Durkesh, Deepan, and Barath
Ease of setup and understanding of the app's features for handling complex shipping scenarios
Prompt and knowledgeable support team providing quick solutions and guidance
Appreciation for the app's ability to set up different shipping rates based on specific criteria

Rating Breakdown

  • 5
    98% (1,041 ratings)
  • 4
    1% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 98% (1,042)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 19, 2025

Deepan was a fantastic help - he immediately jumped on a Zoom call and helped with a small configuration to get our shipping rules working perfectly! ShipX is very easy to use and configure and meets our shipping calculation needs. I highly recommend ShipX and Deepan!

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Durkesh was amazing and so incredibly helpful. Thank you

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Janani, she gave the best solutions for our shipping logic store as we have complicate logics requires. Thanks

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Super happy with this app and the customer support. Nithish helped me resolve a shipping rate issue in just a few minutes. He was very professional and polite. Highly recommended!

Store

MoonArt

Using app

Over 1 year

Total reviews

3

Average rating

4.0

5 / 5 Share

Dec. 16, 2025

Deepan is very helpful! Thank you!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

All reviews

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