ShipX ‑ Shipping Rates & Rules for Shopify

ShipX ‑ Shipping Rates & Rules

Shipping calculator to set shipping rule by product, postcode

Rating

5.0

feedback

1,096

Reviews

chart

#186

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    20%
  • Less than a month
    37%
  • Less than a year
    32%
  • More than a year
    9%

Reviews Summary

The reviews for the ShipX app on Shopify are overwhelmingly positive, with customers praising the excellent customer support provided by team members like Vignesh, Deepan, Durkesh, Nithish, and others. Customers appreciate the quick responses, helpful guidance, and patience exhibited by the support team in resolving shipping-related issues and setting up complex shipping scenarios. The app itself is described as easy to use and configure, meeting the diverse shipping calculation needs of online stores. However, there are a few mentions of challenges in setting up rates independently and some users feeling that the app is still in a testing phase.

Highlights

Positive customer support experiences
Ease of use and configuration
Challenges in setting up rates independently
App still in testing phase

Rating Breakdown

  • 5
    97% (1,068 ratings)
  • 4
    1% (14 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 98% (1,070)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 22, 2026

Customer service and support is really very good. Durkesh was great

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

We have not started using the app yet, but we will! The service has been top notch from Janani and I look forward to how this app will assist us in growing our business!

Using app

About 1 month

Total reviews

4

Average rating

4.5

5 / 5 Share

Jan. 21, 2026

Ottima app!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Durkkesh is really helpful!

Using app

About 24 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Great Experience with ShipX, I have been using for 2 years, and it helps me a lot. Special thanks to Nithish for your support !

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more