ShipX ‑ Shipping Rates & Rules for Shopify

ShipX ‑ Shipping Rates & Rules

Shopify app to set shipping rules for custom shipping rates...

Rating

5.0

feedback

1,046

Reviews

chart

#229

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    20%
  • Less than a month
    38%
  • Less than a year
    31%
  • More than a year
    9%

Reviews Summary

The reviews for the ShipX app on Shopify are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many users mentioned specific support representatives like Jennifer, Durkesh, Deepan, and Barath who were extremely helpful in setting up shipping rates, solving problems, and providing guidance through the app's features. Customers appreciated the patience, knowledge, and prompt responses from the support team. The app itself was described as easy to set up and understand, offering solutions to complex shipping scenarios and providing valuable features like setting up different shipping rates based on specific criteria.

Highlights

Positive customer support experience and assistance from dedicated team members like Jennifer, Durkesh, Deepan, and Barath
Ease of setup and understanding of the app's features for handling complex shipping scenarios
Prompt and knowledgeable support team providing quick solutions and guidance
Appreciation for the app's ability to set up different shipping rates based on specific criteria

Rating Breakdown

  • 5
    98% (1,026 ratings)
  • 4
    1% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 98% (1,029)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 3, 2025

Durkesh was super helpful. He guided me through the setup process and answered all my questions.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Deepan provided great customer support highly recommend.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Jennifer was so helpful with setting up our shipping requirements. Very friendly & patient! Thank you

Using app

8 months

Total reviews

2

Average rating

5.0

3 / 5 Share

Nov. 28, 2025

The service is great. To set up the rates on your own is very challenging.

Using app

6 months

Total reviews

2

Average rating

4.0

All reviews

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