ShipX ‑ Shipping Rates & Rules for Shopify

ShipX ‑ Shipping Rates & Rules

Shipping calculator to set shipping rules and pickup points

Rating

4.9

feedback

1,140

Reviews

chart

#200

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    19%
  • Less than a month
    37%
  • Less than a year
    31%
  • More than a year
    10%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by the team members such as Deepan, Vignesh, Durkesh, and others. Users appreciate the ease of setting up shipping rates, the smooth integration with carriers like FedEx, and the flexibility in handling complex shipping scenarios. The support team is highlighted for being knowledgeable, patient, and responsive, offering assistance through various channels like live chat, Zoom calls, and one-on-one guidance. Users also mention the app's ability to address specific shipping needs and provide customized solutions.

Highlights

Positive feedback on app functionality and ease of use
Exceptional customer support from team members like Deepan, Vignesh, Durkesh
Smooth integration with carriers like FedEx and ability to handle complex shipping scenarios
Flexibility in setting up shipping rates and addressing specific shipping needs
Praise for the support team's knowledge, patience, and responsiveness

Rating Breakdown

  • 5
    98% (1,114 ratings)
  • 4
    1% (16 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (1,115)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 24, 2026

Very helpfull and with detailed explanation. Thank you

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2026

Vignesh assisted really well. Addressed all queries and provided a complete solution.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2026

Deepan was excellent. I had some trouble with the setup, and he was able to fix it very quickly. Communication was great, and overall he was super helpful. The app is running perfectly.

Store

ClicX

Using app

11 days

Total reviews

2

Average rating

5.0

1 / 5 Share

March 20, 2026

App doesn't push rates through to Google Merchants Centre via the Google & Youtube app so you can't use Google shopping ads with this app

Using app

About 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

March 19, 2026

ShipX service has been incredible! They walked me through how to set up my shop and Vinduja was exceptionally patient with me changing my set up to achieve the results I was after. Thanks Vinduja!

Using app

5 months

Total reviews

1

Average rating

5.0

All reviews

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