ShipX ‑ Shipping Rates & Rules

The support team at ShipX was extremely clear, attentive, and efficient throughout the process of setting up my shipping strategy, even while I was still on the free plan testing the tool. I’d especially like to thank Vignesh, who was incredibly patient, clear, and responsive in guiding me through the configuration of my shipping rates. He made the whole process much easier and was a pleasure to work with. Great support and highly recommended!

Cart based conditions to hide and show the perfect delivery method using delivery customisation feature. VP is amazing and very knowledgeable.

Amazing experience and amazing customer support from Varatharaj, We used the product SKUs and Post codes feature for our website... solved within minutes, thanks for the help.

Varatharaj helped me out with Postcodes and cart weights. I've had a few queries and issues (all user-error) and the team are always so helpful and patient. They fix everything on the call or during the live chat session immediately. Very impressed with this company as we're using their PickEasy app too.

The app meets all my needs, and customer support will work with you right away to get everything working right.

Amazing, VP helped me set up DHL Express add-in

Amazing support and the app is easy to navigate and add complex shipping rules and rates, would recommend for any store owners looking for this :)

VP was very helpful in helping configure shipping rules with postcodes and product data

We have used cart weight & product tag features, really loved the app. VP, made our life easy with his prompt support.

Team helped me out with delivery customisation options. Works great!

We’re using ZIP code-based conditions for our remote Canadian postal codes, and the entire setup was very clean, straightforward, and easy to configure. The app works exactly as expected and provides great flexibility for managing shipping rates with multiple conditions. A special thanks to Deepan, who provided excellent support throughout the configuration process. He was very helpful in guiding us through the setup and ensuring everything worked according to our requirements. Overall, we’ve had a great experience with both the app and the support team. I would highly recommend this app for long-term use, especially for stores that require complex shipping rate configurations with multiple conditions

Great fit to provide advanced live rates from our carrier for larger case packed orders to our wholesalers. Ran into an issue with the setup, chat support was able to sovle in moments

Jennifer has been incredibly helpful throughout my experience. She's always friendly, knowledgeable, and quick to assist whenever I have questions. The app is also easy to use and has made everything much more convenient. I'm very happy with the service and would definitely recommend it to others!

Deepan was super helpful and very knowledgeable on the platform. This app pulls live carrier rates and helps to modify rates. Highly recommend if you need to customize your shipping rates based on zones, customer or products.

Vinduju and Varatharaj are extremely helpful with any technical queries we have had so far - great work guys!

The support I've received from the team has been very helpful and easy to understand.

Tremendous customer service in helping out with the needs of our store! Highly recommend it as the app itself is very user friendly for PC novices!

Barath was very helpful in making sure I set this up properly and even provided help beyond the questions I asked on things I had missed.