ShipX ‑ Shipping Rates & Rules
Shipping calculator with custom shipping rules & pickup points
Rating
5.0
feedback
1,150
chart
#181
All reviews
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April 11, 2026
Deepen was great with the information, but a little hard for me to catch everything he said first time. He repeated and was fine.
April 8, 2026
Vignesh was a great help, their support is fantastic. The ShipX app does exactly what I need it to.
April 10, 2026
I would like to sincerely thank the person who assisted me. Extremely professional and a great teacher. You can be proud to have Vindu who so competent on your team. Thank you again.
April 3, 2026
Rajkumar was incredibly helpful in getting our ShipX setup exactly how we needed it. He took the time to understand our shipping requirements and implemented custom rules that fit our business perfectly. He made the entire process smooth and easy, and thanks to his work, our site now runs seamlessly with the ShipX app!
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
April 2, 2026
The support and the app is good. Thank you
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
April 2, 2026
I really like this app, makes setting up shipping profiles so much easier. Bindu was a great help, great customer service.
March 30, 2026
Support has also been excellent. They offered quick responses, clear explanations, and a genuine willingness to help us optimize our setup instead of just solving the immediate issue. The scenario‑based automation lets us set different shipping logic by country, order value, and product collections and more, so customers see the right options without any manual intervention on our side. Overall 5 stars for their support and product.
March 24, 2026
Very helpfull and with detailed explanation. Thank you
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
March 21, 2026
Vignesh assisted really well. Addressed all queries and provided a complete solution.
March 20, 2026
Deepan was excellent. I had some trouble with the setup, and he was able to fix it very quickly. Communication was great, and overall he was super helpful. The app is running perfectly.
April 2, 2026
Cant fault the service. Big issue with the app not pushing rates through to Google Merchants Centre via the Google & Youtube app so you can't use Google shopping ads. Managed to work around this by adding a rate outside of ShipX updating and then deleting it.
Hi Tom, Thank you again for taking the time to join the call with us. As we discussed and verified together, the issue was not related to the ShipX app, but due to a temporary delay in the Google Merchant account, which has now been resolved. Even though this was outside our scope, we made sure to get on a call with you right away and work through it by comparing both of your stores. This is the level of support we always strive to provide to all our customers. I also recall that after the call, you mentioned you would revisit the review. You’ve been a valued customer with us for several years, and we’ve always done our best to support you at every step. So, seeing this review for something not related to our app has been a bit disheartening for our team. Whenever you have a moment, I would sincerely appreciate it if you could consider updating your review. It would mean a lot to us. Of course, if you need any further assistance at any time, please feel free to reach out. I’m always here and happy to help. Thanks again, Siva
March 19, 2026
ShipX service has been incredible! They walked me through how to set up my shop and Vinduja was exceptionally patient with me changing my set up to achieve the results I was after. Thanks Vinduja!
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
March 19, 2026