Shipping Rates — Shipeasy for Shopify

Shipping Rates — Shipeasy

Shopify app to set shipping rules for custom shipping rates...

Developer

Rating

5.0

feedback

822

Reviews

chart

#139

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    14%
  • Less than a month
    38%
  • Less than a year
    41%
  • More than a year
    5%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer support provided by the team. Users highlighted the professionalism and efficiency of support staff members like Bindu, Janani, Vignesh, Rahul, and Barath, who helped them set up shipping rates, resolve issues, and configure the app for their specific needs. The app was commended for its ease of use, especially in managing complex shipping scenarios and setting up various shipping options. Customers appreciated the quick response times, detailed explanations, and personalized assistance received during Zoom calls and setup sessions. Overall, the app was described as fantastic, user-friendly, and essential for managing shipping rates effectively.

Highlights

Exceptional customer support and professionalism of the support team
Ease of use in managing complex shipping scenarios
Quick response times and personalized assistance during setup sessions
Efficiency in resolving issues and setting up shipping rates
Positive user experience and high recommendation from satisfied customers

Rating Breakdown

  • 5
    99% (810 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 25, 2024

Easy to use and follow and great service from Vinduja!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2024

Helped with a 'gremlin' in scenarios - speedy when contacted and an easy resolve. Something to note with this app (so that it is fit for your purpose) is that it does not 'tag' orders as they come through. They get listed under the shipping column on the orders page & the app does not have a date/time element, furthermore it isn't really compatible with that selection. Also, for Australian, it works off Zip Codes. Our zip codes (post code) areas can cover wide distances & need to ensure this works for you. Worth noting. For what it does (Shipping rates), it does well.

Store

iCooked

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2024

App was easy to install. One of their support reps, Siva, was extremely helpful in assisting me to set up my shipping rates quickly for a promotion we were running. Also, the price for the app is very reasonable.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2024

Great help from Vignesh! Thanks

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2024

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

All reviews

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