ShipX ‑ Shipping Rates & Rules
Shipping calculator with custom shipping rules & pickup points
Rating
5.0
feedback
1,150
chart
#181
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
19%
-
Less than a month
36%
-
Less than a year
31%
-
More than a year
11%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team members such as Deepan, Vignesh, Durkesh, and Janani. Customers appreciate the quick response times, detailed explanations, and patience exhibited by the support staff. The app itself is highly regarded for its functionality in managing shipping rates and scenarios, with users highlighting features like AI-based packaging algorithms, customizable rulesets, and the ability to integrate with carriers like FedEx. Some users also mention the ease of setup and the flexibility the app offers for complex shipping needs. However, there are a few negative reviews mentioning issues with integration, specifically with Google Merchants Centre, which hindered the use of Google shopping ads.
Highlights
Review RSS Feed
All reviews
April 11, 2026
Deepen was great with the information, but a little hard for me to catch everything he said first time. He repeated and was fine.
April 8, 2026
Vignesh was a great help, their support is fantastic. The ShipX app does exactly what I need it to.
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