Shipping Rates — Shipeasy for Shopify

Shipping Rates — Shipeasy

Shopify app to set shipping rules for custom shipping rates...

Developer

Rating

5.0

feedback

872

Reviews

chart

#204

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    12%
  • Less than a month
    34%
  • Less than a year
    43%
  • More than a year
    9%

Reviews Summary

The Shipping Rates app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the support team. Customers have praised specific team members like Nithish, Siva, Durkesh, Rahul, Vindu, Jenifer, Barath, and others for their helpfulness, professionalism, and patience in assisting with setting up shipping rates and resolving issues. The app itself is described as easy to use, thorough, and effective in customizing shipping rates for different scenarios. Users appreciate the seamless integration process and the ability to streamline their shipping process using the app. However, there are a few negative reviews mentioning compatibility issues with certain Shopify plans and limitations in functionality, such as the lack of order tagging and date/time elements.

Highlights

Exceptional customer service provided by the support team
Ease of use and effectiveness in customizing shipping rates
Seamless integration process
Compatibility issues with certain Shopify plans
Limitations in functionality like lack of order tagging and date/time elements

Rating Breakdown

  • 5
    98% (855 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 13, 2024

A good app for shipping rates, and perfect service from Durkesh! THanks a lot!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

I was looking for a very nuanced way to configure shipping costs and was able to find a great solution with Shipeasy. There is a bit of a learning curve for setup, but the app is very well documented and support is fantastic. A support agent named Darkesh spent a good bit of time with me, holding my hand through setup, logging into my shop and answering questions. Very highly recommended app and company.

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Thank you Durkesh and team for your amazing support! App itself works great and the support from the team to get everything set-up has been amazing!

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Very helpful zoom chat with Janani, who talked me through how to configure my shipping rates. Didn't realise you need to be on the Advanced plan or above with Shopify for this shipping app to work!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Sept. 6, 2024

Jenifer helped us to finish our configuration super easy. It works super fine and fast. And it also has great video tutorials

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

All reviews

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