Shipping Rates — Shipeasy
Shopify app to set shipping rules for custom shipping rates...
Rating
5.0
feedback
872
chart
#204
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The Shipping Rates app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the support team. Customers have praised specific team members like Nithish, Siva, Durkesh, Rahul, Vindu, Jenifer, Barath, and others for their helpfulness, professionalism, and patience in assisting with setting up shipping rates and resolving issues. The app itself is described as easy to use, thorough, and effective in customizing shipping rates for different scenarios. Users appreciate the seamless integration process and the ability to streamline their shipping process using the app. However, there are a few negative reviews mentioning compatibility issues with certain Shopify plans and limitations in functionality, such as the lack of order tagging and date/time elements.
Highlights
Rating Breakdown
All reviews
Sept. 13, 2024
A good app for shipping rates, and perfect service from Durkesh! THanks a lot!
Sept. 12, 2024
I was looking for a very nuanced way to configure shipping costs and was able to find a great solution with Shipeasy. There is a bit of a learning curve for setup, but the app is very well documented and support is fantastic. A support agent named Darkesh spent a good bit of time with me, holding my hand through setup, logging into my shop and answering questions. Very highly recommended app and company.
Sept. 11, 2024
Thank you Durkesh and team for your amazing support! App itself works great and the support from the team to get everything set-up has been amazing!
Sept. 9, 2024
Very helpful zoom chat with Janani, who talked me through how to configure my shipping rates. Didn't realise you need to be on the Advanced plan or above with Shopify for this shipping app to work!
Thank you for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Sept. 6, 2024
Jenifer helped us to finish our configuration super easy. It works super fine and fast. And it also has great video tutorials
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
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