ShipX ‑ Shipping Rates & Rules
ShipX is highly praised by Shopify merchants for its exceptional customer support, ease of use, flexibility, and reliability in managing shipping needs. Users appreciate the app's wide range of customization options, straightforward setup for shipping rates based on various conditions, and the helpful features like cart subtotal discounts. The customer support team, including individuals like Deepan, Swetha, Vp, Barath, Vignesh, and others, is consistently highlighted for being responsive, knowledgeable, and efficient in resolving queries and guiding users through the setup process. ShipX is commended for its ability to handle complex shipping scenarios, offer multiple courier integrations, and provide a seamless experience for merchants of all sizes. Overall, the app is described as a game-changer that significantly reduces manual work, streamlines order processing, and offers a stress-free shipping management solution.
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We’re using ZIP code-based conditions for our remote Canadian postal codes, and the entire setup was very clean, straightforward, and easy to configure. The app works exactly as expected and provides great flexibility for managing shipping rates with multiple conditions. A special thanks to Deepan, who provided excellent support throughout the configuration process. He was very helpful in guiding us through the setup and ensuring everything worked according to our requirements. Overall, we’ve had a great experience with both the app and the support team. I would highly recommend this app for long-term use, especially for stores that require complex shipping rate configurations with multiple conditions
Great fit to provide advanced live rates from our carrier for larger case packed orders to our wholesalers. Ran into an issue with the setup, chat support was able to sovle in moments
Jennifer has been incredibly helpful throughout my experience. She's always friendly, knowledgeable, and quick to assist whenever I have questions. The app is also easy to use and has made everything much more convenient. I'm very happy with the service and would definitely recommend it to others!
Deepan was super helpful and very knowledgeable on the platform. This app pulls live carrier rates and helps to modify rates. Highly recommend if you need to customize your shipping rates based on zones, customer or products.
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