ShipX ‑ Shipping Rates & Rules for Shopify

ShipX ‑ Shipping Rates & Rules

Shipping calculator with custom shipping rules & pickup points
Developer
Logbase
Rating
5.0
Feedback
1,221
Reviews
Chart
#174
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the ShipX Shopify App are overwhelmingly positive, with users praising the app's ease of use, helpful features, and exceptional customer support. Many users highlighted the assistance they received from the support team, particularly mentioning names like VP, Deepan, Jennifer, Vignesh, Varatharaj, and Barath for their knowledge and prompt responses. Users appreciated the app's ability to handle complex shipping rules, such as ZIP code-based conditions, product tag features, and live carrier rates. The app was commended for its flexibility in managing shipping rates with multiple conditions and providing a seamless setup process. Overall, merchants found ShipX to be a valuable tool for streamlining their shipping processes and enhancing customer experience.

Time spent using app
How long merchants keep the app installed.
Less than an hour 2%
Less than a day 19%
Less than a month 35%
Less than a year 28%
More than a year 11%
All reviews
5 / 5 Share
Sept. 2, 2026

The support team at ShipX was extremely clear, attentive, and efficient throughout the process of setting up my shipping strategy, even while I was still on the free plan testing the tool. I’d especially like to thank Vignesh, who was incredibly patient, clear, and responsive in guiding me through the configuration of my shipping rates. He made the whole process much easier and was a pleasure to work with. Great support and highly recommended!

Store Using app Total reviews Average rating
Kittenfy 2 days 2 5.0
5 / 5 Share
Sept. 1, 2026

Cart based conditions to hide and show the perfect delivery method using delivery customisation feature. VP is amazing and very knowledgeable.

Store Using app Total reviews Average rating
Oxford Fresh 2 days 4 5.0
5 / 5 Share
Aug. 31, 2026

Amazing experience and amazing customer support from Varatharaj, We used the product SKUs and Post codes feature for our website... solved within minutes, thanks for the help.

Store Using app Total reviews Average rating
Boroline Shop 8 months 1 5.0
5 / 5 Share
Aug. 31, 2026

Varatharaj helped me out with Postcodes and cart weights. I've had a few queries and issues (all user-error) and the team are always so helpful and patient. They fix everything on the call or during the live chat session immediately. Very impressed with this company as we're using their PickEasy app too.

Store Using app Total reviews Average rating
Direct Tile Warehouse About 2 months 2 5.0
5 / 5 Share
Aug. 27, 2026

The app meets all my needs, and customer support will work with you right away to get everything working right.

Store Using app Total reviews Average rating
Crisper Over 1 year 5 3.6

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