ShipX ‑ Shipping Rates & Rules for Shopify

ShipX ‑ Shipping Rates & Rules

Shipping calculator with custom shipping rules & pickup points

Rating

5.0

feedback

1,164

Reviews

chart

#193

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    20%
  • Less than a month
    36%
  • Less than a year
    31%
  • More than a year
    11%

Reviews Summary

The reviews for the ShipX app are overwhelmingly positive, with users praising the excellent support provided by the team members such as Varatharaj, Deepan, Jennifer, and others. Customers appreciate the app's ease of use, seamless setup process, and ability to handle complex shipping scenarios efficiently. The customer support team is highlighted for being professional, patient, and knowledgeable, guiding users through setup and troubleshooting with clear instructions. Users also commend the app for its flexibility, multiple courier integrations, and scenario-based automation for setting up different shipping logic.

Highlights

Positive feedback on excellent customer support and guidance provided by team members like Varatharaj, Deepan, Jennifer, and others
Appreciation for the app's ease of use, seamless setup process, and ability to handle complex shipping scenarios efficiently
Praise for the professionalism, patience, and knowledge of the customer support team in guiding users through setup and troubleshooting

Rating Breakdown

  • 5
    98% (1,136 ratings)
  • 4
    2% (18 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 98% (1,136)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 30, 2026

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 29, 2026

Bareth gave good service and helped resolve my shipping fees issues on my dealer portal.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2026

Varatharaj did an outstanding job on the support call with us!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2026

I have been using this app for different stores as well, and it's perfect. Their team is very helpful. Spoke to Varathraj and was very helpful with creating scenarios according to our requirements.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2026

Great support. Varatharaj was very helpful. :)

Using app

8 days

Total reviews

1

Average rating

5.0

All reviews

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