ShipX ‑ Shipping Rates & Rules for Shopify

ShipX ‑ Shipping Rates & Rules

Shipping calculator with custom shipping rules & pickup points

Rating

5.0

feedback

1,179

Reviews

chart

#242

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    20%
  • Less than a month
    36%
  • Less than a year
    31%
  • More than a year
    11%

Reviews Summary

The reviews for the ShipX app are overwhelmingly positive, with users praising the excellent support provided by the team members such as Varatharaj, Deepan, Jennifer, and others. Customers appreciate the app's ease of use, seamless setup process, and ability to handle complex shipping scenarios efficiently. The customer support team is highlighted for being professional, patient, and knowledgeable, guiding users through setup and troubleshooting with clear instructions. Users also commend the app for its flexibility, multiple courier integrations, and scenario-based automation for setting up different shipping logic.

Highlights

Positive feedback on excellent customer support and guidance provided by team members like Varatharaj, Deepan, Jennifer, and others
Appreciation for the app's ease of use, seamless setup process, and ability to handle complex shipping scenarios efficiently
Praise for the professionalism, patience, and knowledge of the customer support team in guiding users through setup and troubleshooting

Rating Breakdown

  • 5
    98% (1,152 ratings)
  • 4
    2% (18 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 98% (1,152)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 20, 2026

The app is working great and the customer service is fantastic. Vagesh was fantastic and super helpful! !!

Using app

6 days

Total reviews

8

Average rating

4.9

5 / 5 Share

May 20, 2026

A super app that we have used on two websites now and gives us all the flexibility we need work with various shipping scenarios. Vindu was also very helpful in assisting to set everything up.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2026

ShipX has been a reliable solution for our business, and we are currently using it across four stores. Deepan has been incredibly helpful throughout the entire process, always responsive and supportive whenever assistance is needed. His support gives us great confidence in continuing to use the app.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2026

Support was great. I had 7 sites to implement ShipX with. Each time I ran into an issue, support was there to quickly resolve my issues.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2026

This app is a great solution for a more complex product ranges with varying weights, dimensions and carrier options. The customer support is also excellent!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

All reviews

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