
ShipX ‑ Shipping Rates & Rules
Shopify app to set shipping rules for custom shipping rates...
Rating
5.0
feedback
1,030
chart
#149
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for this Shopify App highlight the exceptional customer support provided by the team, particularly individuals like Vignesh, Janani, Nithish, Durkesh, Jennifer, and Siva. Customers appreciate the patience, knowledge, and dedication of the support staff in helping them set up and troubleshoot the app for their shipping needs. The app itself is praised for its user-friendly interface and effectiveness in managing shipping rates. However, some users mentioned initial setup challenges and the need for more customization options in certain scenarios.
Highlights
Rating Breakdown
All reviews
Feb. 15, 2025
Vignesh was so helpful. He was kind and polite, and made sure all my scenarios were as they should be, and there were a lot. First contact with customer service, and was very pleased. Felt like I choose the right app for my needs.
Feb. 14, 2025
So far, it looks great! I'm at the beginning of the process, but Jennier in customer support was fantastic and answered all my questions. I was able to hop on a Zoom call within an hour of when I booked it. Great customer service.
Feb. 14, 2025
Thanks Rahul for the support. It is a bit complicated to get the tool runnung, but I think with th egood support , we will have a solid solution for the future. Thanks.
Feb. 14, 2025
Nitish completed the first setup over a call for me, which was really helpful since we have a couple different scenarios. I already worked with the app before, once it is setup correctly it works really good.
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