ShipX ‑ Shipping Rates & Rules for Shopify

ShipX ‑ Shipping Rates & Rules

Shipping calculator to set shipping rule by product, postcode

Rating

4.9

feedback

1,094

Reviews

chart

#182

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    19%
  • Less than a month
    37%
  • Less than a year
    31%
  • More than a year
    9%

Reviews Summary

The reviews for the ShipX app on Shopify are overwhelmingly positive, with customers praising the excellent customer support provided by team members like Vignesh, Deepan, Durkesh, Nithish, and others. Customers appreciate the quick responses, helpful guidance, and patience exhibited by the support team in resolving shipping-related issues and setting up complex shipping scenarios. The app itself is described as easy to use and configure, meeting the diverse shipping calculation needs of online stores. However, there are a few mentions of challenges in setting up rates independently and some users feeling that the app is still in a testing phase.

Highlights

Positive customer support experiences
Ease of use and configuration
Challenges in setting up rates independently
App still in testing phase

Rating Breakdown

  • 5
    97% (1,065 ratings)
  • 4
    1% (14 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 98% (1,067)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 21, 2026

Durkkesh is really helpful!

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Great Experience with ShipX, I have been using for 2 years, and it helps me a lot. Special thanks to Nithish for your support !

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Great Customer support. Nitish was very friendly and helpful.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Durkesh was an incredible help setting up the app and making sure it was working before our call ended. He didn't rush me and went to great lengths to explain exactly how the app would work so that i would understand. Looking forward to getting my first customer using it.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Using app

About 1 month

Total reviews

2

Average rating

5.0

All reviews

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