ShipX ‑ Shipping Rates & Rules
Shopify app to set shipping rules for custom shipping rates...
Rating
5.0
feedback
1,046
chart
#229
All reviews
Review RSS Feed
Nov. 14, 2025
Vignesh has given me the BEST support in under minutes, solved all my problems and helped me used the app. Thank you , really
Nov. 14, 2025
Amazing help from Jennefer who helped me to set up all my remote postcodes around the UK and simplify my existing setup too. Thank you so much.
Nov. 13, 2025
Deepan was a great help. He walked me through all of the steps for setting up the app and going live. I could not have done this without his help! Great app for separate shipping charges per item on Shopify.
Nov. 13, 2025
The support staff take plenty of time for you and respond quickly. My issue was resolved quickly.
Nov. 12, 2025
Deepan was incredibly helpful in assisting us with doing a lot of tinkering. Big shoutout to him for taking the extra time in guiding us through the entire cart. Worth the time!
Nov. 12, 2025
Although the app did not meet our needs. Every effort was made to align nonetheless. Very professional and helpful to walk through all the options.
Nov. 7, 2025
Nov. 7, 2025
I just subscribed to ShipX and both Deepan and Nithish were incredibly knowledgable and thorough in helping me get my product shipping details setup. They provided a clear overview of the platform, and were able to address all of my questions. ShipX is a very versatile and powerful solution, and have been very impressed with the level of support and overall customer experience. Highly recommend!
Nov. 4, 2025
This app is still in test mode and feels unfinished. It’s not ready for real users, and I honestly don’t see how it’s a viable option at this stage. It ended up being a waste of my time.
Store
Pookadai Florist Toronto
Using app
8 minutes
Hi there, Thank you for sharing your feedback. I completely understand your frustration and truly apologize for the confusion caused. It seems based on your requirement, our team recommended ShipX after you tried connecting live carrier rates in our other app, Pickeasy. Unfortunately, we didn’t get the chance to guide you through ShipX’s setup process to meet your requirements. Because of that, you may not have been able to explore the full potential of the app. ShipX is fully functional and designed to connect live carrier rates like UPS, FedEx, and others once configured correctly. And, I’d be happy to personally assist you in setting it up as per your store’s needs. If you could give us another chance, I’ll ensure everything is configured smoothly from start to finish. Please reach out to us at [email protected], I’d love to help make things right. Warm regards, Siva ShipX – LogBase Team
Oct. 31, 2025
Store
PVF DEPOT
Using app
1 day
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service :)
Oct. 29, 2025
Very great assistance support and fast reply. Vignesh help us to start setting scenarios, shipping range and more. Thank you very much!
Oct. 29, 2025
Great service and really good setup support from Deepan! We were able to scale fast and get the functionality we wanted. Thanks to the team!
Oct. 28, 2025
Deepan was attentive, and provided us with a great solution for our local pickup. We have a complex shipping system and we were able to work around some challenges over one call!