All reviews

Rating Breakdown

  • 5
    97% (1,068 ratings)
  • 4
    1% (14 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 98% (1,070)
Review RSS Feed Review RSS Feed

4 / 5 Share

Jan. 7, 2026

So far, seems to be working now. Integration with Shopify was problematic at first. Spent a lot of extra hours getting it right. But the support was very responsive and got it handled. All seems to be working very well now.

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 6, 2026

Fantastic app, and amazing support from Durkesh - would highly recommend!

Using app

About 4 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

So far so good, I have been using the app to set up our shipping rates and it is working as desired. There is definitely a bit of a learning curve, and I had some questions but I was able to get support from Vignesh and he helped me out right away.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2026

Deepan is awesome!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2026

Jeniffer was so much helpful

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

Durkesh gave the best support ever

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

So far it seems like a good app, many settings and possibilities for live carriers, although DHL E-commerce is not available, but we managed to add those rates manually.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Great customer service and easy onboarding process!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our service.

5 / 5 Share

Dec. 29, 2025

Deepan very helpful!!!!!

Store

Symbol

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 26, 2025

Vignesh has been awesome. Very responsive and customer-oriented demeanor. Customer support definitely a five-star service.

Store

Imperi

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2025

Durkesh is super helpful with the support! Recommended!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Deepan was extremely helpful!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Deepan was a fantastic help - he immediately jumped on a Zoom call and helped with a small configuration to get our shipping rules working perfectly! ShipX is very easy to use and configure and meets our shipping calculation needs. I highly recommend ShipX and Deepan!

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Durkesh was amazing and so incredibly helpful. Thank you

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Janani, she gave the best solutions for our shipping logic store as we have complicate logics requires. Thanks

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Super happy with this app and the customer support. Nithish helped me resolve a shipping rate issue in just a few minutes. He was very professional and polite. Highly recommended!

Store

MoonArt

Using app

Over 1 year

Total reviews

3

Average rating

4.0

5 / 5 Share

Dec. 16, 2025

Deepan is very helpful! Thank you!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Deepan was an amazing help! He assisted us with setting up and optimizing our shipping system in Shopify and knew all the right tweaks to make everything work smoothly. Thanks to his expertise, our shipping is now fully up and running without any issues. Knowledgeable, efficient, and a pleasure to work with.

Using app

10 months

Total reviews

2

Average rating

5.0