All reviews

Rating Breakdown

  • 5
    98% (1,026 ratings)
  • 4
    1% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 98% (1,029)
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5 / 5 Share

Oct. 28, 2025

Bindu from customer service promptly understood and resolved my concern about restricting shipping zones for specific product categories. I appreciate the help.

Store

Fi Shop

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Great support - really fast and helpful! Always there to help things run as you want. Thank you!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Jennifer was of great help during the onboarding and troubleshooted any of the minor issues we had during our call.

Using app

27 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Oct. 23, 2025

Durkesh & Deepan did a great job helping us get the app up and running. The setup is usually the hardest part, but they made it easy. We’ve only just started using it, and so far so good. Thanks Durkesh & Deepan!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

1 / 5 Share

Oct. 22, 2025

Using app

About 2 hours

Total reviews

3

Average rating

2.7

Developer Reply

Hi, I’m really sorry to hear about your experience with the app. I also noticed that we never received any message or support request from you, and I tried contacting you by email but didn’t get a response. I’d really love the chance to understand what went wrong and personally help you get everything set up the way you need. My goal is to make sure the app works perfectly for your store. Whenever you get a moment, please reply to my email from [email protected] — I’ll respond right away and make sure you’re fully taken care of. Your satisfaction truly means a lot to me. Best regards, Siva ShipX – LogBase Team

5 / 5 Share

Oct. 21, 2025

bindu have been very helpful and knew how to assist in everything we needed, she deserve a big bonus!!

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Oct. 21, 2025

Dhina was great answered all of my questions

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Oct. 17, 2025

After a bad experience with another shipping app, my company decided to try ShipX and Deepan supported me in setting up different shipping rate for different zones which is something the other app could not do. Thank you Deepan for your amazing support and smooth communication. I highly recommend!

Using app

1 day

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Oct. 17, 2025

very good service!!

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Oct. 16, 2025

Vinduja was extremely patient helpful with setting up this app So far this app seems great Recommend

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Oct. 16, 2025

Durkesh is amazing! The app has features that other apps dont and it has really helped us solve our shipping issues that charged our customers double the rate due to multiple locations. Hats off to the app and the team! would highly recommend.

Using app

2 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Oct. 16, 2025

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Oct. 16, 2025

Durkesh helped me very effectively and quickly to solve the doubts about the shipping set up.

Using app

About 3 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Oct. 16, 2025

Janani's customer service was best, Issue was addressed and explained clearly. Thank you!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Oct. 15, 2025

Barath was super helpfull, custom developement worked perfect , setting up was easy and fast.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Oct. 15, 2025

Genifer very nice support and clear explaination thanks a lot

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Janani has been exceptional. Thank you!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Oct. 15, 2025

Durkesh very lovely guy. Amazing experience!! <3 Jenifer also lovely person. Amazing experience too <3

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Oct. 14, 2025

Great experience and onboarding with Vignesh

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Oct. 14, 2025

Eine ausgezeichnete App, die auch komplexe Aufgaben mit vielen verschiedenen Lagern und Versanddienstleistern gelöst bekommt. Bei Problem ist der Support schnell und einfach zur Stelle und löst das Problem. Mein Berater Durkesh war spitze und konnte alle Fragen und Probleme in Sekunden lösen. Der Support ist allerdings in Englisch und Ihr solltet der Sprache mächtig sein.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.