ShipX ‑ Shipping Rates & Rules
Shipping calculator with custom shipping rules & pickup points
Rating
5.0
feedback
1,179
chart
#241
All reviews
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May 18, 2026
Support has also been excellent. They offered quick responses, clear explanations, and a genuine willingness to help us optimize our setup instead of just solving the immediate issue. The scenario‑based automation lets us set different shipping logic by country, order value, and product collections and more, so customers see the right options without any manual intervention on our side. Overall 5 stars for their support and product, especially Deepan was super helpful with setting up the app. Thank you so much.
March 24, 2026
Very helpfull and with detailed explanation. Thank you
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
March 21, 2026
Vignesh assisted really well. Addressed all queries and provided a complete solution.
March 20, 2026
Deepan was excellent. I had some trouble with the setup, and he was able to fix it very quickly. Communication was great, and overall he was super helpful. The app is running perfectly.
March 20, 2026
Excellent work! Deepan was very helpful, completed everything quickly and efficiently. Communication was smooth and professional — the results exceeded expectations. Highly recommend, truly a great experience!
April 2, 2026
Cant fault the service. Big issue with the app not pushing rates through to Google Merchants Centre via the Google & Youtube app so you can't use Google shopping ads. Managed to work around this by adding a rate outside of ShipX updating and then deleting it.
Hi Tom, Thank you again for taking the time to join the call with us. As we discussed and verified together, the issue was not related to the ShipX app, but due to a temporary delay in the Google Merchant account, which has now been resolved. Even though this was outside our scope, we made sure to get on a call with you right away and work through it by comparing both of your stores. This is the level of support we always strive to provide to all our customers. I also recall that after the call, you mentioned you would revisit the review. You’ve been a valued customer with us for several years, and we’ve always done our best to support you at every step. So, seeing this review for something not related to our app has been a bit disheartening for our team. Whenever you have a moment, I would sincerely appreciate it if you could consider updating your review. It would mean a lot to us. Of course, if you need any further assistance at any time, please feel free to reach out. I’m always here and happy to help. Thanks again, Siva
March 19, 2026
ShipX service has been incredible! They walked me through how to set up my shop and Vinduja was exceptionally patient with me changing my set up to achieve the results I was after. Thanks Vinduja!
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
March 19, 2026
March 18, 2026
Deepan was extremely helpful, we got our ShipX profile set up very quickly.
March 18, 2026
I really appreciate Durkesh help and ShipX support is amazing. We can combine different rates and zone based on ZIP codes, SKU and couriers. Amazing!
March 18, 2026
Janani was really helpful to guide me setup the rate, and very patient to explain the different cases
March 17, 2026
March 16, 2026
Ich bin sehr zufrieden. Ich hatte gerade ein Meeting mit Vindu und sie hat alles reibungslos eingerichtet und wusste direkt, was ich haben möchte. Die Kommunikation war auf Englisch und es hat alles gepasst. Sie konnte all meine Wünsche umsetzten.
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
March 16, 2026
A very professional and prompt response. They have dedicated personnel to quickly answer your questions for you. Durkesh helped me quickly resolve my setup issue, so now we have no difficulties in using it.
March 12, 2026
Excellent support, fantastic rulesets to configure custom scenarios, and very easy to use. If you have a complicated shipping setup, I highly recommend this app.
March 12, 2026
great app and great service too Vinduja was of great help , very knowledgable about the possibilities and variations in rules
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
March 12, 2026
Wahnsinnig gute und umfangreiche App. Man kann annähernd alle möglichen Szenarien abbilden. Top Support – freundlich, schnell und kompetent! Große Empfehlung!