All reviews

Rating Breakdown

  • 5
    97% (1,068 ratings)
  • 4
    1% (14 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 98% (1,070)
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5 / 5 Share

Nov. 24, 2025

Great support from Vignesh. had to set up a scenario, this gentleman helped promptly and with patience.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

Great tech support. This app helps you solving common problems with different postcode rates. It's a difficult area to do it on your own, but with the invaluable help of Nithish Kumar I'm getting close to a solution. Thank you Nithish!

Using app

5 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

Durkesh Was excellent! he helped me set up all my shipping rates (which was complicated) however he was very patient, professional and knowledgable on the app. I now have a good understanding of how it all works should i need to tweek it in the future. Thanks Durkesh!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

Vignesh was very helpful and answered all my questions very well. Very nice and helpful. Durkesh was an incredible person that really helped us a lot. We are very greatful to have him help us out. Deepan was very very helpful. One of the best support people I have ever gotten. Walked me through step by step on how to get this done right. Thank you! Siva from Ship X is an amazing support person. Provided the help that we needed. He went above and beyong the expectations that we had. An incredible person. I highly recommend.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Barath was helpful in carrier rates setup

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Excellent service. After having trouble getting the app to do exactly what we needed, after a quick chat with Deepan the problem was solved quickly. This app is perfect for us.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

This app is truly magical. The amount of scenarios and conditions we can set up is like no other app. It accomplishes exactly what I'm looking for. On top of that, they offer free support via video call. Durkesh has been amazing in explaining me how to set up a complex scenario, and took the time with me to guide me step by step. 10/10 features, and 10/10 support. I highly recommend it!

Store

Boka

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Barath was a great help. Thank you.

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Vignesh has given me the BEST support in under minutes, solved all my problems and helped me used the app. Thank you , really

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Amazing help from Jennefer who helped me to set up all my remote postcodes around the UK and simplify my existing setup too. Thank you so much.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Deepan was a great help. He walked me through all of the steps for setting up the app and going live. I could not have done this without his help! Great app for separate shipping charges per item on Shopify.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

The support staff take plenty of time for you and respond quickly. My issue was resolved quickly.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Deepan was incredibly helpful in assisting us with doing a lot of tinkering. Big shoutout to him for taking the extra time in guiding us through the entire cart. Worth the time!

Using app

20 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 12, 2025

Although the app did not meet our needs. Every effort was made to align nonetheless. Very professional and helpful to walk through all the options.

Using app

2 days

Total reviews

8

Average rating

3.6

5 / 5 Share

Nov. 8, 2025

Deepan was great with the assistance. Thank you ShipX!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Great customer experience and really easy app to use.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

I just subscribed to ShipX and both Deepan and Nithish were incredibly knowledgable and thorough in helping me get my product shipping details setup. They provided a clear overview of the platform, and were able to address all of my questions. ShipX is a very versatile and powerful solution, and have been very impressed with the level of support and overall customer experience. Highly recommend!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Good service and pricing

Store

ZetHet

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

Great help from Durkesh Raja :) Saved the day!!

Using app

15 days

Total reviews

1

Average rating

5.0