All reviews

Rating Breakdown

  • 5
    98% (1,026 ratings)
  • 4
    1% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 98% (1,029)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 9, 2025

Jenifer Joys was really helpful and answered all my questions.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Oct. 8, 2025

Jennifer was very helpful and accommodating to me, someone who is not very good with systems. I am very grateful. She also helped me with the setup on Zoom. Thank you very much.

Using app

2 days

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Oct. 8, 2025

Excellent service,

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Oct. 8, 2025

The app is easy to setup and understand. When I struggled with something I went on a zoom meeting with Durkesh and he was very helpful and patient.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Oct. 4, 2025

Barath provides excellent service. very helpful!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Oct. 3, 2025

Nitish was a great help in guiding us through the set up

Store

ReTeka

Using app

About 10 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Oct. 2, 2025

Durkesh was very helpful and knowledgeable.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Oct. 6, 2025

Nithish and Durkesh were super helpful setting up our scenarios and the app has the capability to handle the variety of shipping options we required across our large catalogue of products.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

Vignesh was extremely helpful, courteous and professional! I'm much more confident with the product now.

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Deepan was very helpful in helping me setup the ShipX app on my Shopify profile. I find the app perfect for our needs, and not too complicated to setup. Thank you!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Sept. 26, 2025

This is a great extension. Especially while struggling with installing the support (Durkesh) helped me a lot and solved all my problems. Thank you for this great extension and the support.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Sept. 25, 2025

A great app for fixing our needs for shipping conditions. If you need a smarter way of structuring your shipping rates than Shopify can offer, this is a must-have. Had an onboarding call with Vinduja which made everything super clear and helped me set up the requirements. 10/10.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Sept. 23, 2025

Great functionality and support.

Store

Graneer

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Nov. 25, 2025

Deepan was very helpful in setting up our shipping methods for our new e-Commerce site on Shopify, and ShipX took care of all of our shipping logic with ease. One of the best support team

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Sept. 20, 2025

Nithish was amazing, really couldn't recommend this developer more, great service and help.

Using app

About 15 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Dec. 1, 2025

Thanks for the assistance from the hardworking Durkesh Raja. He saved this app

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Sept. 19, 2025

Thanks @vindhu and @Nithish for setting up our ship rates very patiently.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Sept. 18, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Sept. 17, 2025

Barath was helpful in support

Using app

About 7 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Sept. 17, 2025

Durkesh kumar R helped a lot in the initial set up and provided tailored recommendation of preventing any potential issues we may encounter.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.