Shipduo Freight LTL Shipping
The reviews for ShipDuo are overwhelmingly positive, highlighting the excellent customer support, seamless integration with Shopify, and the app's ability to simplify both LTL and small parcel shipping processes. Customers appreciate the hands-on support provided by the ShipDuo team, quick responses to inquiries, and the custom solutions offered for specific business needs. The app is praised for making freight shipping easier, saving time, and improving the overall customer experience. Users also mention the competitive rates, reliable service, and the team's dedication to helping businesses succeed. However, there was one negative review mentioning a critical bug with multi-piece shipments and a lack of responsiveness from customer support, which could be an area for improvement.
Review RSS feed
Excellent customer support and a very responsive team. We’ve had a great experience working with Shipduo. Nick has been incredibly helpful in troubleshooting our freight-rate setup, identifying configuration issues, and working with us to create solutions for our larger orders. When we’ve needed adjustments, the team has responded quickly and implemented them. We really appreciate the hands-on support and willingness to work through the details with us.
Davis was awesome to work with. Highly recommend, integrates well with our website!
ShipDuo was fantastic in providing a solution to a years-long headache in calculating shipping on our website. We ship both LTL and small package, so finding a solution that would integrate with Shopify and Shopify POS seamlessly while integrating many carriers was a necessity. We now have robust tracking for our customers, a complete sync between our POS and shipping platform, and are no longer using three different shipping platforms. They handled onboarding from our transition from WooCommerce into Shopify and have been very accommodating when trying to find custom methods that work for our business. Thanks, ShipDuo! - The Cashmans Team
Great customer service! Lovely team to work with
Thank you for the kind words! It’s a pleasure working with your team. We’re committed to providing responsive customer service and making small-parcel and LTL shipping and order fulfillment easier with Shipduo. We truly appreciate your support!
Very easy setup I look forward to using this app
Thanks for sharing your first impression! We’re glad the setup was easy and excited to help you get started with Shipduo. Our team is here whenever you need a hand.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.