Shipping Rates Logic
Increase sales by customizing shipping rates
Rating
3.4
feedback
9
chart
#13,625
All reviews
Rating Breakdown
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April 11, 2024
Very poor communication when needing assistance. Time zone does impact this, however, when the app isn't working properly it's fairly urgent to get the issues resolved, as this affects sales. It has been days since I requested support.
Nov. 17, 2023
Shady company that overcharged me then never responded to emails about the issues. DO NOT USE THIS APP! If you already have this app, check your statements each month.
Dec. 5, 2020
The app it's quite easy to use. You can set all the shipping rate depending on your Vendors or products. You can match different shipping rates (by tags, by vendors and so on). There are a lot of logic combination that you can use as per your business needs. If you have so issue to set the rules, don't hesitate to contact the customer service which is very kind and professional. I love this app!
Nov. 17, 2020
I had quite a complicated situation that I couldn't figure out at first, not due to limitations of the app, but rather limitations of my own understanding of how to make it happen logistically. Contacted support to ask for guidance and George was AWESOME. I can't overstate it. He went above and beyond, especially for an app that offers a free version. THANK YOU. :) - Alexandra P.S. Needed George's help to fix something I had funky that caused the app to sometimes not work with some new products I made, and once again George went above and beyond to help me out!!!
Oct. 5, 2020
Installed to help with separate shipping rates on products and zones. Does exactly what it says - very impressed. Also support was excellent - I had one issue, Chad came on and sorted it and a few more, and helped with my rules - what a dude!
Aug. 5, 2020
Super helpful customer service! Would recommend to anyone looking to improve their Shopify shipping experience.
July 29, 2020
I was extremely pleased with Chad from customer support who was so quick to respond and went out of his way to help get us setup. I highly recommend this app because it is backed by such incredible customer service!
July 29, 2020
Always love the devs who are quick to get back to their customers. I was confused with some of the plan details, not to mention Shopify added to the confusion so I asked for help and didn't have to wait even 10 minutes before Chad got back to me and put us at ease. I haven't used all the features, but what I have played with is very nice and easy to setup. Our shop does so little volume we are still on the free plan, but I plan to stick with these guys if we can ever get our orders there. Thanks!