Shipping Rates Logic

Very poor communication when needing assistance. Time zone does impact this, however, when the app isn't working properly it's fairly urgent to get the issues resolved, as this affects sales. It has been days since I requested support.

Shady company that overcharged me then never responded to emails about the issues. DO NOT USE THIS APP! If you already have this app, check your statements each month.

I had quite a complicated situation that I couldn't figure out at first, not due to limitations of the app, but rather limitations of my own understanding of how to make it happen logistically. Contacted support to ask for guidance and George was AWESOME. I can't overstate it. He went above and beyond, especially for an app that offers a free version. THANK YOU. :) - Alexandra P.S. Needed George's help to fix something I had funky that caused the app to sometimes not work with some new products I made, and once again George went above and beyond to help me out!!!

Installed to help with separate shipping rates on products and zones. Does exactly what it says - very impressed. Also support was excellent - I had one issue, Chad came on and sorted it and a few more, and helped with my rules - what a dude!

Super helpful customer service! Would recommend to anyone looking to improve their Shopify shipping experience.

I was extremely pleased with Chad from customer support who was so quick to respond and went out of his way to help get us setup. I highly recommend this app because it is backed by such incredible customer service!

Always love the devs who are quick to get back to their customers. I was confused with some of the plan details, not to mention Shopify added to the confusion so I asked for help and didn't have to wait even 10 minutes before Chad got back to me and put us at ease. I haven't used all the features, but what I have played with is very nice and easy to setup. Our shop does so little volume we are still on the free plan, but I plan to stick with these guys if we can ever get our orders there. Thanks!

I've been looking for an app to help me set up per-product shipping rates. This is EXACTLY what I've been looking for. Thanks so much for helping me to set it up in my store too!