ShipX ‑ Shipping Rates & Rules
Shopify app to set shipping rules for custom shipping rates...
Rating
5.0
feedback
1,048
chart
#227
All reviews
April 22, 2025
Vindu Was very helpful and patient. Provided a lot of valuable information - we have a really great experience with Shipx
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
April 22, 2025
Nithish is very helpful and nice. This app is better than the ones I’ve used before. It offers various condition settings, can also be configured for dropshipping, and it’s affordable. Nithish's support was very effective — clear, focused, and intuitive.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
April 16, 2025
The app does what shopify doesn't do. It is very useful and the team is amazing. They are all helpful and easily find the correct solutions for your business. Thanks to Vignesh and Durkesh
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Aug. 27, 2025
I initially thought the app looked very complex but after going through several of the tutorials, it was actually relatively simple for us to achieve what we needed for our shipping rates. And when I ran into an issue, customer service came back to me within a few hours and sorted it out! Nithish also did a great job helping me with a rural postcode situation to get it sorted!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
April 10, 2025
Great service the team is awesome to help me setup up all my scenarios. I enjoy working with Vignesh! Recommend the app to anyone looking for shipping logics built our for their Shopify site.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
April 9, 2025
It looks like this app will work very well for our needs. Vignesh was very helpful walking us through set up.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
April 9, 2025
Whatever the scenario you think you need, I think this app can help you! The team is really responsive and helpful if you have any questions or need help with the setup!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
April 9, 2025
Fast and helpful customer service! Janani provided excellent support.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Aug. 5, 2025
Annie & Janani were great at helping with shipping options for local delivery, free shipping zones by postcode as well as explaining app functions. I 100% recommend Annie & Janani, the team and great app!
Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.
April 15, 2025
Barath and Nithish was very helpful and helped solve all my problems, I would recommend this app and great customer support :)
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
April 7, 2025
Great support!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
April 5, 2025
Nithish has been great. He was patience with my technical issue to connect. He listened to what the shipping issue was. And he has the knowledge to fix it. Fantastic service! Thank you so much, Nithish!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
April 4, 2025
I am currently testing this App to determine if we want to implement it in our store. Vignesh was incredibly helpful in providing me directions in how to install/setup the App. Later he provided additional help via chat to guide me in how I could test various shipping rates. I would still be scratching my head without his help.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
April 9, 2025
Vignesh was really helpfull to answer my questions. Thank you so much Rahul & Nithish !
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
April 3, 2025
I managed to set most of it up, but had a couple questions which customer service were great in walking me through it
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
March 31, 2025
Amazing support from Nitish at Ship X. I had a really complicated shipping setup to sort out, and he breezed through it like it was nothing. Super helpful, straight to the point, and instant support when I needed it -couldn’t have asked for better!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
March 31, 2025
I use ShipX app for my drop-shipping Shopify website My Secure Garden. I needed an intelligent shipping rules and rates app which allows me to charge different shipping rates for different products, as well as delivery supplements for heavy and bulky items, and surcharges for specific products being shipped to certain postcodes. ShipX app is a brilliant app for creating tailored shipping rules and rates. Setting up all the shipping rules I needed was complicated but Nitish was available to help me throughout the set up process, and spent several sessions very patiently helping me to set up all the different rates and rules that I require. Nitish's support during the set up process has been excellent and he has provided me with first class service throughout the set up process - always polite and very knowledgeable and fast to understand my requirements. I have been very impressed by ShipX customer service.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
March 28, 2025
Nithish was very helpful in helping me set up the shipping profiles. Thank you. Had a follow up call with Vignesh who was also very helpful.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
April 2, 2025
Vignesh & Barath is awesome! He helped us solve a major issue we've been having with shipping. 10/10 recommend. Thanks Vignesh & Barath :)
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
March 27, 2025
Nithish was very patient and concise. Appreciate his eagerness to help
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.