All reviews

Rating Breakdown

  • 5
    98% (858 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

Jan. 23, 2024

Rahul was very helpful in fixing my issue, fantastic service

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Jan. 22, 2024

Jennifer has been very helpful, great support :)

Store

Velmano

Using app

9 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Jan. 22, 2024

Rahaul's assistance was fantastic, surpassing our expectations. His service went above and beyond, and as a result, our system is functioning perfectly.

Using app

23 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Jan. 19, 2024

Vinduja has been very helpful in helping set up my shopify store, highly recommend shipeasy.

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Jan. 18, 2024

Jenifer is really helpfull. She helped me with all my problems with setting up shipping rates.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Jan. 17, 2024

Jenifer was very helpful and helped point me in the right direction quickly and efficiently.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Jan. 23, 2024

Rahul was a great help when i had lots of questions!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Jan. 25, 2024

The setup is a little complicated. but the SUPPORT TEAM is GREAT. I had trouble with the initial employee who helped me (I forget his name) But the two that followed RAJ and JANANI were amazing. Knew their stuff, and were quick, efficient, and very knowledgeable about their product, settings and system. So far so good. I will update this review if anything changes.

Using app

6 months

Total reviews

5

Average rating

3.8

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

May 9, 2024

Really versatile properties for complex shipping calculations. Amazing support reacting fast and really improving the app if requested! Shipping origin definition by Shopify seems to be inconsistent and causes problems but this app works just great on the data it receives from Shopify.

Store

My Store

Using app

4 months

5 / 5 Share

Jan. 12, 2024

Jennifer was very helpful and patient!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

5 / 5 Share

Jan. 11, 2024

Great Help from Jenifer, She has explained everything in detail and helped me in setting up the rates.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

5 / 5 Share

Jan. 11, 2024

Janani was amazing

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Jan. 9, 2024

Great App, Easy to set up and awesome support team!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

5 / 5 Share

Feb. 2, 2024

Fantastic help from Shiva, will definately be using other apps from them

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

5 / 5 Share

Jan. 8, 2024

When setting up they have an option to have a Zoom meeting with a representative to help set up the app. Because of all of the features of the app, it is a bit complex to initially set-up. I spoke with Vinduja whom I shared my screen with. She was super helpful in fully setting up the app. Thanks to her I'm fully up and running with live shipping rates and different box sizes. Thanks again Vinduja!!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Jan. 5, 2024

The service that Rahul provided was outstanding. He is a highly talented, capable and intelligent individual who has provided me with the highest level of service, that is rare in this world. I would not hesitate in recommending Shipeasy based on my experience with Rahul. Very much appreciate. Thank you Rahul.

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Jan. 3, 2024

Janani is a really dedicated supporter! Many thanks

Using app

About 1 year

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Jan. 1, 2024

Jeniffer helped me on the call. She is really helpful and trusted. She tried her best to set up my shop for me and she did the parts I didn't know how to. thank you Jennifer.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 30, 2023

Perfect customer service. They could help you to set up everything through the Zoom call. Manager Jenifer was really helpful.

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 29, 2023

We have a very complicated set of needs for shipping: Brands we can't sell outside our market. Weird shaped products only some couriers will take. Free delivery over different amounts for different markets. Products that will fit in an envelope and weight 50g, up to ebikes that weigh 30 kg and are in huge boxes. API hook up to FedEx. This is the only app I've found that meets all of our needs. The checkout page part works quickly too. To get to where I need to be is taking a while because of the sheer number of options we have, but the support has been excellent, particularly Jenifer. I've used the live chat and Jenifer and I also had a Zoom call where she helped me with a setting I was stuck with. I haven't put the app live yet, but I am very impressed so far, and I'll update this review once it's been running for a few weeks.

Using app

5 months

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!