All reviews

Rating Breakdown

  • 5
    97% (1,138 ratings)
  • 4
    2% (18 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 98% (1,138)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 2, 2025

Durkesh was very helpful and knowledgeable.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Oct. 6, 2025

Nithish and Durkesh were super helpful setting up our scenarios and the app has the capability to handle the variety of shipping options we required across our large catalogue of products.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

Vignesh was extremely helpful, courteous and professional! I'm much more confident with the product now.

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Deepan was very helpful in helping me setup the ShipX app on my Shopify profile. I find the app perfect for our needs, and not too complicated to setup. Thank you!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Sept. 26, 2025

This is a great extension. Especially while struggling with installing the support (Durkesh) helped me a lot and solved all my problems. Thank you for this great extension and the support.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Sept. 25, 2025

A great app for fixing our needs for shipping conditions. If you need a smarter way of structuring your shipping rates than Shopify can offer, this is a must-have. Had an onboarding call with Vinduja which made everything super clear and helped me set up the requirements. 10/10.

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Sept. 23, 2025

Great functionality and support.

Store

Graneer

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Nov. 25, 2025

Deepan was very helpful in setting up our shipping methods for our new e-Commerce site on Shopify, and ShipX took care of all of our shipping logic with ease. One of the best support team

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Sept. 20, 2025

Nithish was amazing, really couldn't recommend this developer more, great service and help.

Using app

About 15 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Jan. 25, 2026

Deepan was very helpful - solved all my queries and issues. I received a 5 star service. Thank you.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Thanks for the assistance from the hardworking Durkesh Raja. He saved this app

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Jan. 30, 2026

Thanks @vindhu and @Nithish @BHARATH @DHUKESH for setting up our ship rates very patiently.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Sept. 18, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Sept. 17, 2025

Barath was helpful in support

Using app

About 7 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Sept. 17, 2025

Durkesh kumar R helped a lot in the initial set up and provided tailored recommendation of preventing any potential issues we may encounter.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Sept. 16, 2025

I had a great experience. The agent knew their stuff and was very helpful.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Sept. 16, 2025

Durkesh is the best! I had some troubles setting combined shipping rates by myself. Quickly arranged a zoom meeting and he fixed my problem within minutes! I tried for hours to fix this by myself.. Great customer support, always a pleasure! Only can recommend this app, there is a solution to every shipping problem with this app!

Using app

4 days

Total reviews

10

Average rating

4.2

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Sept. 15, 2025

Deepan, I got helped by Him , he is really good and he showed me a lot , I learned a lot from , he is great with customer support

Using app

About 1 month

Total reviews

5

Average rating

4.4

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Sept. 15, 2025

Vinduja was very helpful with guiding us through the setup of the app. The ability to do shipping based on zip/post codes met the requirements we were looking for.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Sept. 15, 2025

Really great CS, very responsive!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.