All reviews

Rating Breakdown

  • 5
    98% (858 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

Dec. 28, 2023

Very fast, helpful support and reliable app for adjusting shipping rates.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 26, 2023

This app has been great so far! i went through about 10 different shipping apps before finding shipeasy (including at least 5 recommended from shopify support team based on my specific needs) But nothing was working for me until now! Janani was very helpful as well (as the other customer service assosiate i had a meeting with this morning).She solved all my trouble shooting issues!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 25, 2023

I got this app cause i had to get the shipping rates done and shopify suggested this app, i was then interested to see how to get what i wanted done, that's when i got in touch with Mr.Rahul from the support, he really offered professional help and showed very good understanding of what's going on and the app itself, i recommend the app for everyone

Store

sknzone

Using app

About 6 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 23, 2023

Janani was really sweet really helpfull . amazing service with her. i love the app its seem work well!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 21, 2023

I recently had an outstanding customer service experience, thanks to Jenifer. Facing a critical issue, Jenifer's prompt and courteous response set a positive tone. In a two-hour virtual meeting, she demonstrated extraordinary dedication, delving deep into the problem with creative problem-solving. Jenifer's patience, transparency, and commitment exceeded expectations, creating a positive and confident customer experience. I highly recommend Jennifer and this customer service for their reliability and dedication. Thank you!

Store

Natulim

Using app

3 months

Total reviews

15

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 19, 2023

Many options, great docs, quick and helpful customer service.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Jan. 4, 2024

Janani war super hilfreich, schnell und sehr professionell. Sie hat das Problem sofort erkannt und konnte mir Schritt für Schritt helfen.

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 15, 2023

Vinduja was very helpful and scheduling a zoom call made the process much easier for me!!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 14, 2023

I've installed this app, the support team member Jenifer was really helpful by helping me with the set up. This app is providing what I need with the shipping by using distance , so far I am happy with this app. I would definitely suggest this app 100%.

Using app

22 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 13, 2023

Questa è l'app che cercavo da tempo per la spedizione per CAP. Rahul è stato professionale e disponibile, assistenza perfetta. Grazie mille!

Using app

18 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 11, 2023

Great customer service by Janani. Great experience overall.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 11, 2023

Outstanding support and functionalities. I've tried many shipping apps and many support teams behind. Nothing come closes to Shipeasy! Must try.

Using app

4 days

Total reviews

6

Average rating

4.8

Developer Reply

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊

5 / 5 Share

Dec. 11, 2023

Wir nutzen die App nun seid zwei Wochen. Bisher läuft alles wie gewünscht. In der Einrichtungsphase hatten wir ein paar Fragen, die fix beantwortet wurden. Bei einem größeren Problem mit dem Zusammenspiel zwischen dieser und einer anderen App, überprüfte der Entwickler sogar die andere App, um dort einen Einstellungsfehler zu finden, der das Problem auslöste. Wir können die App nur empfehlen.

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊

5 / 5 Share

Dec. 11, 2023

Rahul did a great job explaining the features of the app and helping me identify a new app upgrade that is coming soon. Looking forward to hearing when the upgrade is available.

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 18, 2023

I have a wonderful setup meeting with Jeniffer. Very kind and helpful service. works great!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 8, 2023

Janani hat super Arbeit geleistet. Der Support war sofort zur Stelle und wir konnten innerhalb weniger Minuten das Setup vollständig abschließen. Gerne wieder!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 8, 2023

Rahul was a big help setting everything up. The app seems to have all the features we need to handle our shipping across the country with complex product shipping costs.

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 6, 2023

The app extends the too basic possibilities of Shopify to do every scenario you can think of. It takes longer to think of what you'd like than implement it with the app. Jennifer from the help desk is brilliant. She helped me identify issues, fix them and test scenarios. She also thinks ahead of potential issues with rare customer scenarios. I highlight recommend the app and think Jennifer is highly capable.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 5, 2023

Amazing support provided by Janani!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

5 / 5 Share

Dec. 5, 2023

We're thrilled with Shipeasy's delivery app for our Shopify store. It's not just powerful but also user-friendly, making the setup of complex delivery rules a breeze. A special shoutout to Shiva from the support team for his outstanding service. We appreciate his assistance with our setup, greatly enhancing our business operations. In short, Shipeasy is a top-notch choice for any Shopify store owner seeking a reliable delivery solution complemented by an excellent customer support team.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.