Shipping Rates — Shipeasy
Shopify app to set shipping rules for custom shipping rates...
Rating
5.0
feedback
874
chart
#202
All reviews
Rating Breakdown
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Dec. 4, 2023
Rahul was very good at explaining everything, great job.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.
June 20, 2024
It's a great app for people like us who have complicated shipping methods. This app can have as lot of scenarios as we want. Though I'm not good at English, the support team helped me very patiently. I think it was not easy to look into our admin page, because our language is Japanese. I can't thank you enough. --additional review-- Janani and the support team were helpful again. I was having trouble because an unknown delivery area had appeared. Although the zone was not visible, the team discovered that it belonged to another app. They were excellent, and exert efforts to solve the issue. Thank you very much again. ZOOMの画面共有をしていただけるので、英語が苦手な方でも大丈夫だと思います。 --one more additional review-- I had a very complicated shipping method request and I could not handle it. So I contacted by chat with my poor English but Vignesh helped me brilliantly. He tried to understand my bad writing patiently. Then he combined some scenarios, and it worked! That's something I can't think of. Vignesh is a specialist. He will be a great help to you.
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
Nov. 30, 2023
Support team is just great! Thanks to Jenifer for her kind support on my last requirement.
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
June 8, 2024
Jenifer has been amazing in helping us to set up our rates. 5* star support and service.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.
Nov. 29, 2023
Fantastic shipping rates app with extreme amounts of flexibility and combination options. Not to mention their super quick and friendly support. Can't recommend it enough! Worth every penny!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.
Nov. 27, 2023
Viinduja was very helpful and very patient with me. She was extremely nice. she told me the steps that I needed to take before they could continue to set up my ship easy account and made sure I knew where to go to contact them again to finish setting up my account. Customer service with ship easy is wonderful.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.
Nov. 24, 2023
Barath was very helpful! Thank you for the great customer service. I will recommend this app to other Shopify stores
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.
Nov. 23, 2023
Thank you to the Shipeasy team for making my store setup so easy and seamless. I was having a difficult time figuring it out myself. I booked a Zoom session with Rahul and within half an hour, everything was done! He walked me through set by set! Thank you Rahul!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.
Dec. 11, 2023
Janani & Rahul was such a great help and saved me SO much time setting up my shipping scenarios. I was super impressed with being able to get on a Zoom call after chatting online. Thank you again and highly recommend!
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Nov. 22, 2023
Rahul and Sidharth has helped us in App setup! Highly Recommend.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.
Nov. 16, 2023
Amazing support. Helped us with all our questions, and doubled checked that everything was working. Super happy with the support and app. Excactly what we wanted to customize the shipping for our needs.
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
Nov. 16, 2023
Vinduja was very helpful and I will be using her assistance again.
Thank you so much for wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Nov. 14, 2023
Thank you for taking the time to leave us a 5-star review! It means a lot to us. Please feel free to reach us for any queries, we will be happy to assist you!
Nov. 14, 2023
Raj was great customer service and help me set up my store!
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
Nov. 14, 2023
Super App! Der Kundenservice ist auch sehr gut. Jennifer hat sich sehr viel Zeit genommen beim einrichten der App über den Zoom Call. Klasse!
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
Nov. 10, 2023
This app works amazing for us. We have a 3PL, so we needed to create custom shipping categories for packages with certain weights/dimensions so that the correct carrier is used with our 3PL. Additionally, we need to charge for the market shipping price and not the Shopify discounted shipping price. We've been using this for about 6 months, and the customer support is next level. The set everything up for us via Zoom, and we can always get ahold of someone to troubleshoot if needed. Highly recommend!
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
Nov. 10, 2023
It works like a charm! so happy!
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
Nov. 7, 2023
We hit a slight snag with post codes... Kumar was very fast to find and fix the problem, very happy with service
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
Nov. 6, 2023
I contacted their services because I had problems configuring the app for my needs. Indeed, it is impossible in Shopify Shipping to predict a delivery price according to an area in France and according to the weight. I got a quick response from Vinduja who took the time to answer me and help me. She gave me the reasons for the problem so that I could correct my settings. Now the delivery system is working properly. I am very happy to work with Shipping Rates — Shipeasy. I will finally be able to put my site online thanks to Vinduja and Shipping Rates - Shipeasy.
Thank you so much for wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Nov. 6, 2023
Janani was helpful with our requests to setup shipeasy, very friendly
Thank you so much for wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.