ShipX ‑ Shipping Rates & Rules
Shipping calculator with custom shipping rules & pickup points
Rating
5.0
feedback
1,168
chart
#182
All reviews
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Sept. 9, 2025
Associate Durkesh was super helpful addressing my questions when troubleshooting my scenarios. I think this app will fulfill our needs.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Oct. 2, 2025
Deepan and Bharath was very helpful. Got ShipX setup on our site, very patient and answered all my questions.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
July 17, 2025
The ShipX app has been fantastic! Their customer support is incredibly responsive — they walked me through everything I needed and patiently helped clarify all my questions. It's rare to find such attentive and helpful service. Highly recommended!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
July 15, 2025
Nithish has been really helpful in working through some issues I've had with my scenarios. The app is very good and gives lots of flexibility for a complex merchant to set up bespoke shipping rates.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
July 15, 2025
Great service, I recommend it.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
July 15, 2025
Brilliant Support from Durkesh!! Walked me through the processes to make my shipping pain free... Highly recommend the App.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Aug. 11, 2025
Vignesh help me so much, thank you! Vignesh help me so much, thank you! x2
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
July 11, 2025
Vignesh was amazingly helpful in the final details of the set up and I love that this has solved my shopify problem.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
July 11, 2025
Love the support team. Deepan was really supportive and helping in every step. Resolved my issue in just 5 minutes.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
July 10, 2025
Since Shopify doesn't support combining cart total and weight conditions to display a single shipping rate, I started looking for an app that could. After trying a few, I found ShipX. Initially, I was a bit lost on how to set it up, but Jenifer from the support team was incredibly professional and patient, guiding me through the entire process. The app is powerful, and the support is just as impressive. I really appreciate being able to speak or chat with someone when I need help. I plan to install this app across all our stores.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
July 15, 2025
Jennifer and Nithish helped us set up through Zoom the unique shipping settings we needed using our existing UPS account. They both tested our parameters thoroughly while explaining it all - and now it's ready to go live. Woohoo! I'm relieved and excited that ShipX can make these rules happen for our perishable shipping boxes, and we can rest easy that we will not need to be calling and canceling/refunding too small of purchases in the future.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
July 9, 2025
Barath and Vignesh was so helpful! Really appreciate his support.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
July 2, 2025
Janani was super helpful on the support chat and solved my issue in no time at all!!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
July 1, 2025
Very helpful support!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
June 30, 2025
Very professional customer service
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
June 30, 2025
Vignesh was incredibly helpful giving us a tour of the ShipX app and showing how it would help solve our complex Shopify shipping problems.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
June 26, 2025
Amazing and fast customer support available! Jenifer was quickly able to troubleshoot and fix the errors I had within my settings. She also provided a detailed explanation of why the issue I had was occuring. Great experience
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
June 26, 2025
I just got amazing help setting up the app with less then 20 minutes from Vinduja Logbase, she did a really good job! Thanks!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Feb. 19, 2026
I haven't used any other shipping apps, however this is far more robust than the native shipping options for Shopify. If you are setting up multiple shipping options for lots of products, this is a great app. And the live chat support has been a life-saver when I'm not sure how something works! - Addition: after another year of using ShipX, the customer service and chat is still extremely helpful, not only to understanding the rates in ShipX, but also seeing how they interact with the native Shopify shipping options. Thank you ShipX!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.