ShipX ‑ Shipping Rates & Rules
Shipping calculator to set shipping rule by product, postcode
Rating
5.0
feedback
1,124
chart
#177
All reviews
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May 20, 2025
Great support to help me get my new shipping rates working properly
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
May 19, 2025
Durkesh provided fast and professional assistance. He immediately set up a Zoom call to help me configure my requirements, and I found it extremely helpful.
Using app
About 2 months
Total reviews
1
Average rating
5.0
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
May 15, 2025
Our shipping rules are a bit convoluted, and I was unable to figure out how to make it work myself. However, their team is SUPER responsive, and ended up doing pretty much everything for me. This will save a significant amount of time in custom invoicing and awkward calls to customers when vanilla Shopify shipping doesn't combine our rates as intended.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
May 14, 2025
Jennifer was absolutely fantastic. I was having trouble with my google API key and she helped me log onto my google account and set it up. I have been struggling to get my shipping set up for weeks and she quickly got it done for me! Awesome job!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
May 14, 2025
Easy to use and the customer service is fast and helpful!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Aug. 7, 2025
5 stars for the App and 5 stars for customer support. I had a call with Jennifer and she was amazing, patience and very knowledgable. She help me do a particular installations with different rules, rates, Markets she knew it all. Thank you Jennifer! we are now ready to sell and to market our new shipping proposition to our consumers! We did a second update with Nitish and he was knowledgable and very helpful! thank you ShipX team.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
May 13, 2025
Durkesh and Deepan is verry supportive and helped me out very quickly Thank you for your support
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
May 12, 2025
Jenifer helped me in a very professional and polite manner. She was patient, attentive, and made sure all my concerns were addressed. I truly appreciate her support!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
May 15, 2025
Thankyou so much team ShipX.. you should be call ShipRoX :) Special Mention & Thumbs up: Nithish, Barath & Jenifer Joys (Loved your help & support in setting this app for me) I recommend this app to everyone who wants to use calculated shipping/handling rates on multiple conditions.. I've using it for couple of months and I'm in love with the features this app provides. It looks difficult to set it up for the first time and I was overwhelmed by seeing so many parameters, that's when I asked for the support and to my luck which I don't find with multiple apps em using, it was super prompt. They had setup a zoom call within minutes and if one is not comfortable with the settings like me, taken the control and set them up themselves. Just wowwwwww!!!!
May 9, 2025
Nithiesh was very helpful, efficient and solved my issues very professionally.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
May 8, 2025
very helpful and easy to understand. thank you
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
May 8, 2025
Nithish was a great help and supported me through creating the first shipping rates, answering all of my questions.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
May 7, 2025
The support team is outstanding!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
May 7, 2025
Vignesh was incredibly helpful and patient. This is a very complex and feature rich app and he was able to help me set it up exactly as needed. Thanks Vignesh!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
May 7, 2025
I had a live online meeting with one of the team members, Vindu, and I couldn’t be more satisfied with the support I received. She was extremely patient and explained everything clearly, going through all my questions in great detail. Thanks to her, I now have a much better understanding of how the whole system works. The app itself is also excellent, it offers a lot of flexible options for different shipping cost scenarios, which makes it really easy to set up exactly what I need for my store. Overall, a great experience both with the app and the amazing support team. Highly recommended!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service
May 6, 2025
Barath helped me on assiting
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May 6, 2025
great service ,
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
May 2, 2025
Great Service
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service
April 30, 2025
Barath was awesome and super helpful. We needed a little help to finish getting everything setup and he jumped in and understood our requirements quickly. He's sharp! Great app!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service
June 13, 2025
Good apps & good explanation Janani
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.