ShipX ‑ Shipping Rates & Rules

July 30, 2025

Bindu Helped me so quickly and got me up and running!!! A+++

Feb. 18, 2025

Durkesh is very helpful & managed to solve my issue very promptly. App itself is very customisable & feature rich.

Feb. 18, 2025

Best shipping app for Shopify. We've tested many and none are as complete and customizable as the ShipX from Logbase. Support is really fast and efficient.

Feb. 18, 2025

Vignesh took a good amount of time to walk me through and set up our shipping rules and explaining the different options we now have to provide our customers. He made sure what we did actually worked and this is a big help due to the vast amount of shipping rules we want to set up.

Feb. 18, 2025

The best service and support I have ever experienced on any platform. EVER. Hands-down. Thanks to Siva. Siva was excellent, very knowledgeable, very patient and thorough, and great at communicating. He educated me on the new AI-based packing algorithm and helped me setup some tricky packaging scenarios. The new AI-based packing algorithm is a game-changer - it calculates your customer-facing shipping rates very accurately without having to create endless scenarios. I haven't seen anything else like it and I've tested a LOT of shipping calculators recently. I can't recommend them highly enough. Ten starts out of five!

Feb. 17, 2025

Vignesh did a great job helping figure out shipping problems

Feb. 15, 2025

Vignesh was so helpful. He was kind and polite, and made sure all my scenarios were as they should be, and there were a lot. First contact with customer service, and was very pleased. Felt like I choose the right app for my needs.

Feb. 14, 2025

Great Customer Service.

Feb. 14, 2025

So far, it looks great! I'm at the beginning of the process, but Jennier in customer support was fantastic and answered all my questions. I was able to hop on a Zoom call within an hour of when I booked it. Great customer service.

Feb. 14, 2025

Thanks Rahul for the support. It is a bit complicated to get the tool runnung, but I think with th egood support , we will have a solid solution for the future. Thanks.

Oct. 1, 2025

Very fast and helpful Support from Durkesh, the custom rates have also been working without any problems.

Feb. 13, 2025

WOW! This Shopify App is AMAZING! Nithish spent 2 hours helping us setup the shipping rates. If you have a complex shipping need then I throughly recommend this app! We are based in the UK and our couriers divide the country up into 8 zones and we have products that range from a Certificate to several tonne machine so the shipping rates have to be correct. Thanks SO much for all your help Nithish

Feb. 12, 2025

Shipeasy is a great app that perfectly addressed the needs we had with our shipping rates, as we have multiple rules based on products and needed a solution to account for combination carts with multiple products with different rules. Shipeasy provides a fantastic, reliable solution for this. Their support team is also amazing, we had a lot of questions getting started but they were quick to reply with helpful instruction.

Feb. 12, 2025

Barath was very helpful and assisted in setting up all the rules we needed. Great response time and support.

Feb. 12, 2025

Janani is great support, I can't thank her enough. She is dedicated, smart to support me to complete setup in Shipeasy app. Thanks so much!

Feb. 11, 2025

Only been a few weeks but so far so good. Vignesh with support has been very helpful and they are available same day when you need them. We use the app for setting up unique rates for our foreign markets.

Feb. 11, 2025

Working as intended. We needed incremental shipping with exclusion on upsell products, and they helped us to set it to work. Nice and fast support through chat.

Feb. 11, 2025

We are extremely grateful for Nithish Kumar's patience and guidance in helping us with our shipping rate setup. Thanks to his support, we were able to resolve our issue efficiently. Excellent customer service and highly recommended!

Feb. 10, 2025

I had difficulty combining shipping rates but arranged a zoom call and spoke to Durkush who was extremely helpful. He understood the issues right away and, with my permission, took control of my screen to show me how to resolve the issue. Extremely polite and patient with me, thank you for you assistance and professionalism.

Feb. 10, 2025

Durkesh is really helpful, thank you! great app