ShipX ‑ Shipping Rates & Rules
Shopify app to set shipping rules for custom shipping rates...
Rating
5.0
feedback
1,048
chart
#227
All reviews
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Feb. 13, 2025
I spoke with vigresh and Durkesh both have been very helpful in a zoom meeting
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Feb. 5, 2025
Great app for more complex shipping rules that Shopify can't accommodate. We are using it mainly to set different shipping rates for each supplier and ensuring the customer is only charged one delivery charge where they order multiple items with different shipping rates. The support from Vignesh has been great, very quick to respond on the Live Chat and always manage to resolve any issues quickly. They also offered a free Zoom call to help get everything set up, which was invaluable.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Feb. 28, 2025
We had a fairly complex setup that we needed to accommodate, and the Logbase team supported us the whole time, while we did A LOT of trial and error to get things configured the way we wanted. The app is easy to use (once you understand a few nuances) and the team is phenomenal with help! Vignesh was an amazing help!!!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Feb. 5, 2025
Jennifer is the bomb! best help ever!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Oct. 8, 2025
Needed some help to set up the rates for my scenarios. At 7am, I reached out to the live chat. Connected immediately with Janani. She was very knowledgeable and helpful. She connected to my Shopify account and helped me figure out my issue. In minutes, it was resolved. Amazing support. Can highly recommend this app. PS. I have been using this app for nearly a year now, and it's so useful.
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Feb. 4, 2025
It took me months to figure out why I could not set shopify to charge flat rate per item shipping fee. I need to both upgrade my account, message shopify to enable a third party shipping app and then I had to choose the app. It took me several demos but this worked and they set the app up and my shipping profile for me and stayed on while I tested it. It worked like a charm and it took them less than 15 minutes. Well done
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Feb. 1, 2025
Just added this to my third website. Vignesh once again made it easy-as-can-be to implement.
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Sept. 5, 2025
This app worked perfectly for our business in order to combine delivery rates for multiple products so we were not overcharging for delivery and remain competitive. It was not easy to set up so I contacted support and Vignesh was able to help me with set up. I recommend Durkesh.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
June 22, 2025
Excellent Customer Support & Great App! We were having issues with our Shopify store's shipping rates, and Logbase’s customer service went above and beyond to help us. Vignesh, in particular, was incredibly patient and took the time to walk us through the setup, ensuring everything was working properly. Thank you again to Vignesh and the Logbase team for your outstanding support!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Jan. 28, 2025
Vignesh
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Jan. 27, 2025
Janani has been fantastic , she has helped us set our rates up via zoom call and explained everything in depth. Janani made sure all my expectations were met and i have been blown away by the quality and value.
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
Jan. 27, 2025
Nitihish was a great help, thank you
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Jan. 25, 2025
Great help and support by Nithish, been using the app for sometime now and very happy with it. Does excatly what we need.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
May 20, 2025
This is the best help center I've found and Durkesh helped me to set up the plugin correctly and she found the solutions for my needs. I strongly recommend this plugin.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Jan. 21, 2025
Durkesh is really helpful, spent nearly two hours to help me fix the issues
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Nov. 20, 2025
This app is really great for shipping rates specially the scenarios having different conditions, Deepan, the representative from, Logbase, the owner of this app, was really helpful during setting up the rates for me, he guided me through all the settings on zoom!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Jan. 20, 2025
The service (via chat, zoom) has been excellent on this app. Nithish was very helpful in troubleshooting some setup and metafield details for me!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Jan. 17, 2025
*****Vignesh was a great help in setup! App is very organized - so far, so good.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Jan. 17, 2025
I needed help working out how best to setup some complicated shipping rates - I wasn't even sure it was possible! I jumped on a Zoom call with Durkesh, he was able to get the rates working properly and explained how to setup the rules to enable me to develop them further. I believe this is the best shipping rates app for shopify!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Jan. 15, 2025
Vignesh has been very helpful correcting my settings to make the app behave as I intend it to.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.