ShipX ‑ Shipping Rates & Rules for Shopify

ShipX ‑ Shipping Rates & Rules

Shipping calculator with custom shipping rules & pickup points
Rating
5.0
Feedback
1,199
Reviews
Chart
#173
Shopify

All reviews

5 / 5 Share
Sept. 9, 2025

Associate Durkesh was super helpful addressing my questions when troubleshooting my scenarios. I think this app will fulfill our needs.

Store Using app Total reviews Average rating
Ricardo Beverly Hills About 2 months 7 5.0
Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share
Oct. 2, 2025

Deepan and Bharath was very helpful. Got ShipX setup on our site, very patient and answered all my questions.

Store Using app Total reviews Average rating
True Grain 3 months 2 5.0
Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share
July 17, 2025

The ShipX app has been fantastic! Their customer support is incredibly responsive — they walked me through everything I needed and patiently helped clarify all my questions. It's rare to find such attentive and helpful service. Highly recommended!

Store Using app Total reviews Average rating
RitKeep (CA) 1 day 3 5.0
Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share
July 15, 2025

Nithish has been really helpful in working through some issues I've had with my scenarios. The app is very good and gives lots of flexibility for a complex merchant to set up bespoke shipping rates.

Store Using app Total reviews Average rating
Naturalmat About 19 hours 12 5.0
Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share
July 15, 2025

Great service, I recommend it.

Store Using app Total reviews Average rating
MASURIA WILD About 20 hours 1 5.0
Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share
July 15, 2025

Brilliant Support from Durkesh!! Walked me through the processes to make my shipping pain free... Highly recommend the App.

Store Using app Total reviews Average rating
HAIHONG About 23 hours 3 5.0
Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share
Aug. 11, 2025

Vignesh help me so much, thank you! Vignesh help me so much, thank you! x2

Store Using app Total reviews Average rating
Aironox About 2 months 1 5.0
Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share
July 12, 2025

Great app, Nithish was super helpful!

Store Using app Total reviews Average rating
East Bay Flooring 1 5.0
5 / 5 Share
July 11, 2025

Vignesh was amazingly helpful in the final details of the set up and I love that this has solved my shopify problem.

Store Using app Total reviews Average rating
Home Smith About 23 hours 2 5.0
Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share
July 11, 2025

Love the support team. Deepan was really supportive and helping in every step. Resolved my issue in just 5 minutes.

Store Using app Total reviews Average rating
MoltyFoam UAE 5 months 1 5.0
Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share
July 10, 2025

Since Shopify doesn't support combining cart total and weight conditions to display a single shipping rate, I started looking for an app that could. After trying a few, I found ShipX. Initially, I was a bit lost on how to set it up, but Jenifer from the support team was incredibly professional and patient, guiding me through the entire process. The app is powerful, and the support is just as impressive. I really appreciate being able to speak or chat with someone when I need help. I plan to install this app across all our stores.

Store Using app Total reviews Average rating
Sena Technologies, Inc. About 23 hours 1 5.0
Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share
July 15, 2025

Jennifer and Nithish helped us set up through Zoom the unique shipping settings we needed using our existing UPS account. They both tested our parameters thoroughly while explaining it all - and now it's ready to go live. Woohoo! I'm relieved and excited that ShipX can make these rules happen for our perishable shipping boxes, and we can rest easy that we will not need to be calling and canceling/refunding too small of purchases in the future.

Store Using app Total reviews Average rating
Go Raw Pet Food 6 days 3 5.0
Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share
July 9, 2025

Barath and Vignesh was so helpful! Really appreciate his support.

Store Using app Total reviews Average rating
Finding Foxtale 13 days 5 5.0
Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share
July 2, 2025

Janani was super helpful on the support chat and solved my issue in no time at all!!

Store Using app Total reviews Average rating
Equip2clean 12 days 3 3.7
Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share
July 1, 2025

Very helpful support!

Store Using app Total reviews Average rating
Quality Farm Supply 7 months 2 5.0
Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share
June 30, 2025

Very professional customer service

Store Using app Total reviews Average rating
grossmanro 4 months 1 5.0
Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share
June 30, 2025

Vignesh was incredibly helpful giving us a tour of the ShipX app and showing how it would help solve our complex Shopify shipping problems.

Store Using app Total reviews Average rating
Catastrophic Creations 4 days 8 5.0
Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share
June 26, 2025

Amazing and fast customer support available! Jenifer was quickly able to troubleshoot and fix the errors I had within my settings. She also provided a detailed explanation of why the issue I had was occuring. Great experience

Store Using app Total reviews Average rating
nuWay Ag 5 months 3 3.7
Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share
June 26, 2025

I just got amazing help setting up the app with less then 20 minutes from Vinduja Logbase, she did a really good job! Thanks!

Store Using app Total reviews Average rating
Barkåkra Trädgårdsmöbler About 1 hour 4 5.0
Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share
Feb. 19, 2026

I haven't used any other shipping apps, however this is far more robust than the native shipping options for Shopify. If you are setting up multiple shipping options for lots of products, this is a great app. And the live chat support has been a life-saver when I'm not sure how something works! - Addition: after another year of using ShipX, the customer service and chat is still extremely helpful, not only to understanding the rates in ShipX, but also seeing how they interact with the native Shopify shipping options. Thank you ShipX!

Store Using app Total reviews Average rating
North Castle Hardwoods About 4 years 1 5.0
Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

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