All reviews

Rating Breakdown

  • 5
    98% (858 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

Oct. 5, 2023

Jenifer was very helpful in resolving our issue with specific postcode shipping rates. Good work.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

5 / 5 Share

Feb. 5, 2024

Very helpful service from Janani, she understood what we needed and helped implement the different shipping scenarios

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

5 / 5 Share

Oct. 4, 2023

I experienced the best customer service and tech support from Raj... He was very patience and really helped me fix a problem with setup. We were losing money hand over fist and even after chat disconnected a few times and everything he was amazing! 10 out of 10!!!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

5 / 5 Share

Oct. 3, 2023

Got help from Jennifer. Still playing around with the app but seems promising.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

5 / 5 Share

Oct. 3, 2023

great app, great support!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

5 / 5 Share

Sept. 29, 2023

Rahul was extremely helpful in resolving an issue with the App! Thank you!

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your fantastic experience with us, we truly value your positive feedback. Should you need any more help or have any other questions, please don't hesitate to reach out. We look forward to the opportunity to assist you again in the future.

5 / 5 Share

Sept. 29, 2023

I had a difficult time setting up my shipping rates because our store has product of quite a complex nature when it comes to shipping, I reached out to their support and Jennifer from customer support was very patient and helpful throughout all my questions, she took the time and effort to fully understand my needs and made sure all met met. Amzaing support thank you very much I'm looking forward to setup all my shipping and start using this app on my store!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

5 / 5 Share

Sept. 29, 2023

Very helpful and great application. Jenifer thanks for everything

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

5 / 5 Share

Sept. 27, 2023

Sowmiya was amazing and so helpful in resolving my issue and showing me how to make the app work for us.

Store

ITWHome

Using app

About 15 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear about your wonderful experience with us, and we appreciate your positive feedback. If you have any more questions or need further assistance, please don't hesitate to get in touch. We can't wait for the opportunity to serve you again in the future.

5 / 5 Share

Sept. 26, 2023

Great experience with the Shipeasy app support and the functionality met our needs. Highly recommended! Service from Sowmiya

Store

pewox

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your fantastic experience with us, we truly value your positive feedback. Should you need any more help or have any other questions, please don't hesitate to reach out. We look forward to the opportunity to assist you again in the future.

5 / 5 Share

Sept. 25, 2023

Very fast response to customer ticket as well very detailed help and problem solving. Great customer experience from Barat.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

Sept. 24, 2023

Rahul was an absolute saint, helping me to figure out why my test rate wasn't working. Quick and precise, and most importantly very happy to explain (and re-explain!) the steps. I'm delighted with this app so far!

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

5 / 5 Share

Sept. 22, 2023

Siva was extremely helpful. He guided me through every step and showed me all shortcuts. Very skilled and very high knowledge!. By the way, the app satisfaction is great, user interface is very easy. That was what I needed. Thank you Shipeasy and THANK YOU Siva!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us a 5-star review. It means a lot to the whole team.

5 / 5 Share

Sept. 22, 2023

Barath was so very helpful in my initial call. Very patient with me. Cant wait to get this app working for our business.

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

5 / 5 Share

Sept. 21, 2023

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

5 / 5 Share

Sept. 21, 2023

Thank you Barath for your help. I was able to achieve exactly what i wanted to do. 5 Stars

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

5 / 5 Share

Sept. 19, 2023

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

5 / 5 Share

Sept. 19, 2023

Dhana was extremely helpful walking us through how to set the app up. You can set your shipping up exactly how you want to using this app, highly recommend!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

5 / 5 Share

Sept. 19, 2023

I use this to set up my international shipping methods and fees. It's a well built tool to configure many complex scenarios that come with duties and taxes calculation per region level. The team, especially Sowmiya has helped us configure our store and understood our rather complex requirements with ease. She's been a great support throughout the process. Generally, the team is always ready to jump on a call and help and I find it commendable!

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

5 / 5 Share

Sept. 18, 2023

The support was very helpful and they always answer within seconds. Many thanks to Dhana which sorted out the issue in no time!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.