Shipping Rates — Shipeasy

Dec. 30, 2023

Perfect customer service. They could help you to set up everything through the Zoom call. Manager Jenifer was really helpful.

Dec. 29, 2023

We have a very complicated set of needs for shipping: Brands we can't sell outside our market. Weird shaped products only some couriers will take. Free delivery over different amounts for different markets. Products that will fit in an envelope and weight 50g, up to ebikes that weigh 30 kg and are in huge boxes. API hook up to FedEx. This is the only app I've found that meets all of our needs. The checkout page part works quickly too. To get to where I need to be is taking a while because of the sheer number of options we have, but the support has been excellent, particularly Jenifer. I've used the live chat and Jenifer and I also had a Zoom call where she helped me with a setting I was stuck with. I haven't put the app live yet, but I am very impressed so far, and I'll update this review once it's been running for a few weeks.

Dec. 28, 2023

Very fast, helpful support and reliable app for adjusting shipping rates.

Dec. 26, 2023

This app has been great so far! i went through about 10 different shipping apps before finding shipeasy (including at least 5 recommended from shopify support team based on my specific needs) But nothing was working for me until now! Janani was very helpful as well (as the other customer service assosiate i had a meeting with this morning).She solved all my trouble shooting issues!

Dec. 25, 2023

I got this app cause i had to get the shipping rates done and shopify suggested this app, i was then interested to see how to get what i wanted done, that's when i got in touch with Mr.Rahul from the support, he really offered professional help and showed very good understanding of what's going on and the app itself, i recommend the app for everyone

Dec. 23, 2023

Janani was really sweet really helpfull . amazing service with her. i love the app its seem work well!

Dec. 21, 2023

I recently had an outstanding customer service experience, thanks to Jenifer. Facing a critical issue, Jenifer's prompt and courteous response set a positive tone. In a two-hour virtual meeting, she demonstrated extraordinary dedication, delving deep into the problem with creative problem-solving. Jenifer's patience, transparency, and commitment exceeded expectations, creating a positive and confident customer experience. I highly recommend Jennifer and this customer service for their reliability and dedication. Thank you!

Dec. 19, 2023

Many options, great docs, quick and helpful customer service.

Jan. 4, 2024

Janani war super hilfreich, schnell und sehr professionell. Sie hat das Problem sofort erkannt und konnte mir Schritt für Schritt helfen.

Dec. 15, 2023

Vinduja was very helpful and scheduling a zoom call made the process much easier for me!!

Dec. 14, 2023

I've installed this app, the support team member Jenifer was really helpful by helping me with the set up. This app is providing what I need with the shipping by using distance , so far I am happy with this app. I would definitely suggest this app 100%.

Dec. 13, 2023

Questa è l'app che cercavo da tempo per la spedizione per CAP. Rahul è stato professionale e disponibile, assistenza perfetta. Grazie mille!

Dec. 11, 2023

Great customer service by Janani. Great experience overall.

Dec. 11, 2023

Outstanding support and functionalities. I've tried many shipping apps and many support teams behind. Nothing come closes to Shipeasy! Must try.

Dec. 11, 2023

Wir nutzen die App nun seid zwei Wochen. Bisher läuft alles wie gewünscht. In der Einrichtungsphase hatten wir ein paar Fragen, die fix beantwortet wurden. Bei einem größeren Problem mit dem Zusammenspiel zwischen dieser und einer anderen App, überprüfte der Entwickler sogar die andere App, um dort einen Einstellungsfehler zu finden, der das Problem auslöste. Wir können die App nur empfehlen.

Dec. 11, 2023

Rahul did a great job explaining the features of the app and helping me identify a new app upgrade that is coming soon. Looking forward to hearing when the upgrade is available.

Dec. 18, 2023

I have a wonderful setup meeting with Jeniffer. Very kind and helpful service. works great!

Dec. 8, 2023

Janani hat super Arbeit geleistet. Der Support war sofort zur Stelle und wir konnten innerhalb weniger Minuten das Setup vollständig abschließen. Gerne wieder!

Dec. 8, 2023

Rahul was a big help setting everything up. The app seems to have all the features we need to handle our shipping across the country with complex product shipping costs.

Dec. 6, 2023

The app extends the too basic possibilities of Shopify to do every scenario you can think of. It takes longer to think of what you'd like than implement it with the app. Jennifer from the help desk is brilliant. She helped me identify issues, fix them and test scenarios. She also thinks ahead of potential issues with rare customer scenarios. I highlight recommend the app and think Jennifer is highly capable.