Shipping Rates — Shipeasy

April 9, 2024

I'm thrilled with the "Shipeasy" app and the support I received from Sowmi. This app has transformed my Shopify store's shipping process. It's user-friendly, streamlining order management and label generation. Vinduja assistance was impressive – responsive, patient, and knowledgeable. Integrations worked seamlessly. Looking forward to more platform integrations in the future. Highly recommended!

Aug. 15, 2023

This covers all aspects of shipping for the clients I work with. I did have some difficulty with one aspect and Jenifer from the support team was on hand straight away to show me which settings to change and get the shipping rate I desired - MOST HELPFUL!

Aug. 14, 2023

Siva was an amazing help. Would've been a little lost without his help to get everything setup properly. Recommend this application to anyone who is split testing shipping prices because it makes it much easier than dealing with weights.

Aug. 11, 2023

I am totally blown away by the support from this app. They have literally walked me through setting it up, had multiple zoom calls with me and didn't stop until we had it all sorted. I ship commercial kitchen equipment which ranges from small 10KG fryers to 150kg ice cream machines. The shipping is super complex with a lot of customisation and rules. This is the ONLY app that has been able to manage such detailed customisation. The support is the best I have ever had from any app, especially from Siva & Janani. Thank you

Aug. 11, 2023

Sowmi was really helpful in setting up the app, and also it is designed really nicely and conveniently

Aug. 10, 2023

Great app and amazing support! Siva in particular was very helpful, thanks again for sorting out the app settings for us!

Aug. 9, 2023

Siva was really helpful with setting me up with my shipping requirements, he spent extra time with me to make sure my items where ready for shipping

Aug. 9, 2023

The customer service is incredible. We have very complicated shipping rates dependent in many different factors. Janani has been on two zoom calls to help set up these rates. She is very knowledgeable and will check everything with a fine tooth comb. Would definitely recommend this app. Thanks.

Aug. 7, 2023

Shipping Rates - Shipeasy app has completely met our needs in calculating shipping based on weight and distance from our distribution center. Customer service is amazing - immediate, specific assistance (will hop on a zoom right away to resolve more easily or through chat), friendly and kind and very quick (I haven't wait at all and everyone I have talked to has been an expert who answered my questions). Siva has helped multiple times now and we are so appreciative. They even copied all of my settings from a different one of our stores, so that I didn't have to manually enter and worry about errors.

Aug. 4, 2023

Good day, I am writing this review for Janani. She offered outstanding customer service. She is prompt, efficient, and knowledgeable in what she does. She navigates her way very effectively and is very well spoken. She took the time to explain me everything and to help me understand how to setup my store. She went to the extent of explaining me everything step by step. Initially, I was confused and I thought she was going to rush me. But I started feeling very easy with her service and she really made sure that I understood how to use the application. Thanks to her help, I will definitely remain subscribed to this service as well as recommend it to other friends. I have scheduled another call with Janine to learn about the other services provided. I definitely recommend her services, she is an outstanding agent. Thank you Janani

Aug. 4, 2023

Super netter und schneller support. Ich habe genau das bekommen nach dem ich gesucht habe :) Rahul and Siva was very supportive :)

Aug. 5, 2024

The app is effective and helped to setup my requirement. Awesome support and quick response. Highly recommended! Support is still amazing, any issues and they know exactly how to help fix it. Thanks Once again, great service, solved my issue right away. Thank you.

Aug. 2, 2023

Fantastic app and support. Dhana was especially helpful in getting our complex shipping rates setup. Highly recommended.

Aug. 2, 2023

Allowed us to limit where we deliver, great customer service. Rahul was great to talk to and helped us with set up

Aug. 2, 2023

I recently discovered Shipeasy, and I must say it has been an absolute game-changer for managing my shipping needs. This app is not only incredibly useful but also surprisingly user-friendly, making it a breeze to navigate even for a newcomer like myself. One of the standout features of Shipeasy is the outstanding customer support, particularly Siva's hands-on assistance. From the very beginning, Siva went above and beyond to help me set up various shipping scenarios tailored to my specific needs. His responsiveness was impressive, and he promptly replied to my inquiries, ensuring I never felt left in the dark. What impressed me the most was the personal touch Siva added to the customer support experience. He generously offered to conduct a quick Zoom call to walk me through the app and ensure that I didn't encounter any errors during the setup process. This level of dedication and commitment to customer satisfaction is a rare find in today's fast-paced digital world.

Aug. 1, 2023

Dhana prvide me a best help ever. The hpel was very precise and in the end all setings prfectly work. Deffinetely 5 stars for Dhana! The app is also great choose, it enable us all transport calcoations variants what we need fro our business. TK

July 31, 2023

Siva was very helpful. He demonstrated how the app works and how it could save time once my product list grows. He also demonstrated one of your other apps that deal with upsell. Siva was quick to understand my questions and answered them to my satisfaction.

July 31, 2023

Thank you to Dhana for his assistance today. Will definitely keep in mind for integration of shipping help.

July 31, 2023

Vielen Dank an Rahul für den tollen Support per Zoom. Wir konnten alles direkt lösen und sind begeistert.

Nov. 21, 2023

Highly recommend due to the customer service. Thank you Rahul for your invaluable support. Your knowledge on the product, shipping scenarios and together with the willingness to understand the customer's requirements and propose solutions was the big difference in choosing your app compared to others. Thank you!!