All reviews

Rating Breakdown

  • 5
    98% (1,028 ratings)
  • 4
    1% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 98% (1,031)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 14, 2025

Barath was a great help. Thank you.

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Vignesh has given me the BEST support in under minutes, solved all my problems and helped me used the app. Thank you , really

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Amazing help from Jennefer who helped me to set up all my remote postcodes around the UK and simplify my existing setup too. Thank you so much.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Deepan was a great help. He walked me through all of the steps for setting up the app and going live. I could not have done this without his help! Great app for separate shipping charges per item on Shopify.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

The support staff take plenty of time for you and respond quickly. My issue was resolved quickly.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Deepan was incredibly helpful in assisting us with doing a lot of tinkering. Big shoutout to him for taking the extra time in guiding us through the entire cart. Worth the time!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2025

Deepan was great with the assistance. Thank you ShipX!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Great customer experience and really easy app to use.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

I just subscribed to ShipX and both Deepan and Nithish were incredibly knowledgable and thorough in helping me get my product shipping details setup. They provided a clear overview of the platform, and were able to address all of my questions. ShipX is a very versatile and powerful solution, and have been very impressed with the level of support and overall customer experience. Highly recommend!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Good service and pricing

Store

ZetHet

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

Great help from Durkesh Raja :) Saved the day!!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2025

Store

Tramin Building Supplies

Using app

Over 2 years

5 / 5 Share

Oct. 31, 2025

Store

PVF DEPOT

Using app

1 day

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service :)

5 / 5 Share

Oct. 29, 2025

Very great assistance support and fast reply. Vignesh help us to start setting scenarios, shipping range and more. Thank you very much!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

Great service and really good setup support from Deepan! We were able to scale fast and get the functionality we wanted. Thanks to the team!

Using app

10 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 28, 2025

Deepan’s help was great in solving our questions!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Deepan was attentive, and provided us with a great solution for our local pickup. We have a complex shipping system and we were able to work around some challenges over one call!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Great Suport Barath

Using app

2 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Bindu from customer service promptly understood and resolved my concern about restricting shipping zones for specific product categories. I appreciate the help.

Store

Fi Shop

Using app

1 day

Total reviews

1

Average rating

5.0