ShipX ‑ Shipping Rates & Rules
Shipping calculator to set shipping rule by product, postcode
Rating
5.0
feedback
1,123
chart
#177
All reviews
Review RSS Feed
Feb. 10, 2026
Janani was very helpful.
Thank you for rating our app. We are happy to hear about your positive experience with our product and service.
Feb. 10, 2026
That's a great application and very easy to set up shipping rates. Quick support is available via chatbot, which makes the process even smoother. I received immediate assistance from Jennifer (Support Team) to configure the customized rate. She guided me throughout the entire setup and provided helpful screenshots at every step.
Thank you so much for your 5-star review! We truly appreciate your kind words. Your feedback means a lot to our team and motivates us to keep improving and delivering the best experience possible🙂.
Feb. 7, 2026
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
Feb. 4, 2026
i just had an amazing customer support call, really appreciate the one-on-one support so i can get this set up exactly how i want it!! Thank you Vignesh and Deepan!
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
Jan. 30, 2026
This app has really robust and flexible functionality. They also have good product support, including being available to meet on Zoom to screenshare, so they can help set up more complicated shipping scenarios as needed. We have some byzantine requirements in our store, and I would be a bit lost trying to do everything self-serve, so this is SUPER helpful. I met today with the customer support rep Deepan; he was very patient and knowledgeable, and spent as much time as we needed to help fix my new setup request, making sure that all the scenarios I wanted were entered correctly and taking the time to double-check everything. Much appreciated!
Jan. 30, 2026
Very great customer service by Barath! He was quick and had the rule working in no time.
March 3, 2026
Vindu was amazing, customer support was brilliant in helping us find the best shipping solution for our companies specific sipping needs. Durksh was brilliant, very helpful and kind.
Jan. 28, 2026
Quick, responsive, and genuinely helpful support. Durkesh the support person understood the issue clearly and resolved it smoothly—great experience overall
Jan. 27, 2026
Jan. 27, 2026
The support was very helpful. My scenario setup apparently caused an issue at checkout, but Durkesh was very helpful in fixing it according to my fee mechanics.
Jan. 26, 2026
Great app! Works as we need to and provides all the conditional logic we need to accommodate our B2B needs.
Jan. 30, 2026
Very great customer service by Vignesh and Barath! He was quick and had the rule working in no time.
Feb. 19, 2026
I could have the name wrong, but our account was initially setup by Jinani, she was BEYOND helpful and got all of our numerous requests setup and working as we wanted. After testing for a week, we found some things that didn't work as expected/planned (not Jinani's fault). So we reached out via chat, was answered in minutes, and resolved in minutes by Deepan. So far, nothing but great things to say about the app & service...
Thank you for rating our app. Please feel free to reach us if you have any queries, we will be glad to assist you.