ShipX ‑ Shipping Rates & Rules
Shopify app to set shipping rules for custom shipping rates...
Rating
5.0
feedback
1,048
chart
#221
All reviews
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Oct. 8, 2024
This app is brilliant! We have quite complicated carriage as we have several different warehouses, each with its own carriage charges for different post codes. We also have to combine shipping carriages and calculate pallets costs. This app allows us to do all this accurately, in a very straight forward logical way. We had a glitch where it stopped working but their customer service replied and helped straight away - turned out to be a shopify problem but they helped us get up and running again in minutes. We were very impressed with their level of service. Cannot recommend highly enough.
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Oct. 8, 2024
I was struggling to get my head around how to add different rates for different UK Post Codes and Vinduja was very responsive on the chat. After a few back and forths, she suggested a zoom call, asked for control of my screen and showed me exactly what to do. Great customer support and highly recommend this app.
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Oct. 7, 2024
Barath did a great job figuring out the issue and he got the problem fixed very quickly. I really appreciated the timely manor he got things working.
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Oct. 4, 2024
Durkesh was really helpful, and got me on the right track - support was very easy to get
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Dec. 17, 2024
Loving this app. It has saved me so much time. It has done everything I hoped for and more..!! Janani and Durkesh were so helpful helping me set everything up in the backend. Thank you :) And I just wanted to add to my review as I have had multiple zooms with Durkesh since the initial install, refining and customising the setup to suit my store perfectly. He has been incredible....so patient and helpful and guided me though the whole process. Thank you so much! I can't recommend Shipeasy highly enough..!!
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Oct. 1, 2024
Barath was amazing, very helpful, intelligent and quick.
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Oct. 1, 2024
App does what other apps cannot in terms of conditions IRO Shipping rates and multi carriers. Customer Services is top class - all emails responded to same day. Nithish assisted in full with the initial setup and service was excellent
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Oct. 1, 2024
Durksh was super helpful. I was a little confused to start with, but within 40 minutes we had the shipping setup. App now seems simple to use and I could implement it on any website now. Way better than Shopifys shipping rules!!
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Oct. 1, 2024
Janani provided me the superb help today, our life saver.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Sept. 30, 2024
Thank you Vinjuda for your assistance to solve my questions so quickly. The Shipeasy app has been a great help to our new Shopify Plus store.
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Sept. 30, 2024
Had a lovely experience with the Ship Easy team. I was stuck with something and Durkesh got on a call with me several times to ensure everything worked smoothly. He spent extra time on my issue to make sure I got exactly what I wanted. Cannot thank the entire team, and especially Durkesh for his effort, politeness and friendly behavior. Kudos!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Sept. 26, 2024
The app works amazing, we had missed a setting and Nitish from the support team was very helpful and solved our problem on a zoom meeting. We recommend!
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Sept. 25, 2024
The app works excellent, they also have a very supportive chat support, I was assisted by Natish Kumar, he was very patient in helping, keep up the good work!
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Sept. 25, 2024
Helped us with setting a flat rate when Shopify couldn't solve this issue. Thank you.
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Sept. 24, 2024
I would recommend this app and the service is amazing !!
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Sept. 25, 2025
3 hours assistance with Durkesh. what an incredible support !! Deepan support me in a second call. Really really good support
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March 10, 2025
Thank you Nithish! Wonderful help!
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Nov. 24, 2025
I can't thank Vignesh, Deepan, and Barath enough for their exceptional support in resolving all my complex issues. He was incredibly patient, guiding me step-by-step through each solution, and took the time to clearly explain how to set everything up in Shopify and the app to achieve exactly what I needed. His expertise and thorough explanations made the entire process so much easier to understand. This app has been a game-changer for my store, especially in optimizing our shipping settings. It has streamlined our operations and made our day-to-day tasks much more manageable. Highly recommend both the app and the outstanding support that comes with it!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Sept. 20, 2024
great app, very helpful with setting up. Easy to use. Step by step help
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Sept. 20, 2024
Great support team, Janani was very helpful answering my questions!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.