All reviews

Rating Breakdown

  • 5
    98% (859 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

July 19, 2023

Really wonderful customer service and app features. Siva helped me troubleshoot, made great recommendations and was very clear and quick! We are very appreciative -

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊

5 / 5 Share

July 18, 2023

Rahul properly explained one of the best customer service I experienced while setting up my shipeasy account.

Using app

4 months

Total reviews

7

Average rating

4.4

Developer Reply

Thank you so much for your fantastic 5-star review! It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

July 18, 2023

Vinduja & Rahul have been very helpful in assisting our app installation to develop complex shipping scenarios based on postcode and product tags. Couldn't be happier :)

Using app

11 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

July 17, 2023

Had a chat with Shiva and he was extremely humble, accommodating and helpful. Resolved my shipping queries within minutes and showed so much patience. Highly recommend!

Store

XSRease

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic 5-star review! It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

July 17, 2023

Shipeasy is the perfect solution if you have complicated requirements and need to setup postcode-based shipping rates. Their support is second to none. Sowmiya from the support team helped with our shipping configuration. She was friendly, helpful and very knowledgeable as she was able to provide solutions to all our requirements. One of the best support experiences we had so far with all our Shopify apps.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.

5 / 5 Share

July 14, 2023

Dhana was very helpful in assisting us with configuring our courier setup. Looking forward to using the app and all it's features.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

July 14, 2023

the support team is super helpful. Janani helped me on the set up to make sure it works properly. Nice App!

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

July 12, 2023

Dhana did a great job in explaining what I needed to know about setting up shipping rates for each product. The ability to combine different product shipping rates is a fantastic feature!

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

July 12, 2023

I really appreciate your help and the explanation was helpful and easy to understand. Thank you Sowmia

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback. Awaiting to assist you in the future.

5 / 5 Share

July 11, 2023

Thank you to Dhana for helping me get the app set up. This fits our needs perfectly for our store and the different sizes of items we carry.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

July 11, 2023

Great help from Rahul and Vinduja again with the shipeasy app. I have used them many times and they are always very helpful and knowledgeable. Please use the guys for all your shipeasy needs. Shipping made Easy!

Store

Builders Merchant Direct

Using app

4 months

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

July 8, 2023

Dhana has been extremely helpful this morning on several fairly complex requirements I had for my store shipping options. I was not sure how to begin trying to get these to work but now our customers shipping options will be clearly shown at checkout with tiered pricing levels which will allow us to ship to new areas, thus increasing orders. Service was extremely informative, efficient, knowledgeable and helpful so thank you Dhana, very much appreciated. fantastic app

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.

5 / 5 Share

July 7, 2023

Dhana has been fantastic help with my initial setup process. Clearly helping me create shipping scenarios. Would highly recommend Dhana and using Shipeasy

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

July 6, 2023

Wonderful app. Support team is super helpful. Thanks to Vinduja for helping us.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.

5 / 5 Share

July 5, 2023

Eventough we had problems with Shopify and the shipping setup, siva was able to help us quickly and solve our problems.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.

5 / 5 Share

Aug. 7, 2023

Vinduja provided fantastic top-notch support to me today and he solved all the issues I had. Great support from Vinduja

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

July 3, 2023

Top notch customer service. They respond instantly via chat. Very VERY helpful. In addition, this app is very flexible and can handle most any shipping scenario.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.

5 / 5 Share

July 1, 2023

Siva Sowmiya thanks for you help us the good jop very nice The employee usually works carefully, conscientiously, and is responsible, not only has strong execution ability, but also has good work cooperation, has a positive working attitude, has high-speed, high-efficiency, high-quality work performance, and helps each other and enterprising!

Store

KXK

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.

5 / 5 Share

June 30, 2023

Rahul, was awesome. He help figure out my shipping and also provided excellent customer service. I also excited with another product that he walked me through.

Using app

25 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your fantastic 5-star review! It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

June 30, 2023

We are using complex shipping options and we had a problem with the logic. Rahul did help me figure out what was the issue. Hope we can use this app for a long time :)

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.