All reviews

Rating Breakdown

  • 5
    98% (1,028 ratings)
  • 4
    1% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 98% (1,031)
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5 / 5 Share

Sept. 30, 2024

Had a lovely experience with the Ship Easy team. I was stuck with something and Durkesh got on a call with me several times to ensure everything worked smoothly. He spent extra time on my issue to make sure I got exactly what I wanted. Cannot thank the entire team, and especially Durkesh for his effort, politeness and friendly behavior. Kudos!

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Sept. 26, 2024

The app works amazing, we had missed a setting and Nitish from the support team was very helpful and solved our problem on a zoom meeting. We recommend!

Using app

17 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Sept. 25, 2024

The app works excellent, they also have a very supportive chat support, I was assisted by Natish Kumar, he was very patient in helping, keep up the good work!

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Sept. 25, 2024

Helped us with setting a flat rate when Shopify couldn't solve this issue. Thank you.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Sept. 24, 2024

I would recommend this app and the service is amazing !!

Store

XD21

Using app

About 24 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Sept. 25, 2025

3 hours assistance with Durkesh. what an incredible support !! Deepan support me in a second call. Really really good support

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

March 10, 2025

Thank you Nithish! Wonderful help!

Store

Rebelly

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Nov. 24, 2025

I can't thank Vignesh, Deepan, and Barath enough for their exceptional support in resolving all my complex issues. He was incredibly patient, guiding me step-by-step through each solution, and took the time to clearly explain how to set everything up in Shopify and the app to achieve exactly what I needed. His expertise and thorough explanations made the entire process so much easier to understand. This app has been a game-changer for my store, especially in optimizing our shipping settings. It has streamlined our operations and made our day-to-day tasks much more manageable. Highly recommend both the app and the outstanding support that comes with it!

Using app

Over 1 year

Total reviews

8

Average rating

4.6

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Sept. 20, 2024

great app, very helpful with setting up. Easy to use. Step by step help

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Sept. 20, 2024

Great support team, Janani was very helpful answering my questions!

Using app

Almost 2 years

Total reviews

12

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Sept. 19, 2024

Great instructions from Janani. Thank you!

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Sept. 19, 2024

Great app overall! Migrated our store from Woocommerce to Shopify and our shipping requirements are pretty complicated as we sell bulky vintage furniture nationwide. The customization features in this app are great. Highly recommend!

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Sept. 18, 2024

Durkesh was very helpfull to install, app is very good to calculate freight based on zipcode and weight

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Dec. 23, 2024

MERCI Jenyfer ! You was perfect and clear. Thank you so so much Danyberd Team

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Feb. 23, 2025

I talked to Annie on zoom to help me figure the app out, its the best customer service out there hands down. thanks Shipx!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Sept. 12, 2024

I was looking for a very nuanced way to configure shipping costs and was able to find a great solution with Shipeasy. There is a bit of a learning curve for setup, but the app is very well documented and support is fantastic. A support agent named Darkesh spent a good bit of time with me, holding my hand through setup, logging into my shop and answering questions. Very highly recommended app and company.

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Sept. 11, 2024

Thank you Durkesh and team for your amazing support! App itself works great and the support from the team to get everything set-up has been amazing!

Using app

About 2 months

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Sept. 9, 2024

Very helpful zoom chat with Janani, who talked me through how to configure my shipping rates. Didn't realise you need to be on the Advanced plan or above with Shopify for this shipping app to work!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Sept. 6, 2024

Jenifer helped us to finish our configuration super easy. It works super fine and fast. And it also has great video tutorials

Using app

About 16 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Sept. 5, 2024

Nithish is a really helpful assistant in shipeasy, He and his team has helped me completely setup the rates for shipping more then 5 times. I am really glad to have them and use Ship easy for my shipping.

Store

Rad Tod

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.