ShipX ‑ Shipping Rates & Rules

July 31, 2024

Jenifer was incredibly helpful. She explained the app very clearly and help me troubleshoot every issue i had. very appreciated for her help!

July 29, 2024

Great app and support from Jennifer. Helped a lot from setting up the delivery fee based on products. Help us improve the website experience.

July 29, 2024

Great functionality allowing me to charge additional delivery by post code by using product Tags. Made use of the free on-line meeting to set-up the app. Janani was extremely helpful, provided lots of useful tips, and made sure the app was set-up perfectly. Thanks for a great app and all your help getting it set-up.

July 26, 2024

Jenifer was awesome very helpful would recommend.

July 25, 2024

Barath was great! Helped me get set up in no time at all!

July 30, 2024

Thanks Janani for your help today great service

Oct. 3, 2024

*** Update - Vinduja has been lovely assisting with the app refinement - took over 2 hours & she was so patient, looks like the solution will improve our overall functionality greatly** Helped with a 'gremlin' in scenarios - speedy when contacted and an easy resolve. Something to note with this app (so that it is fit for your purpose) is that it does not 'tag' orders as they come through. They get listed under the shipping column on the orders page & the app does not have a date/time element, furthermore it isn't really compatible with that selection. Also, for Australian, it works off Zip Codes. Our zip codes (post code) areas can cover wide distances & need to ensure this works for you. Worth noting. For what it does (Shipping rates), it does well.

July 19, 2024

App was easy to install. One of their support reps, Siva, was extremely helpful in assisting me to set up my shipping rates quickly for a promotion we were running. Also, the price for the app is very reasonable.

July 18, 2024

Great help from Vignesh! Thanks

July 17, 2024

May 16, 2025

This app is great, solved all our shipping configuration issues. Also, huge thank you, to Jenifer, Barath and Vignesh from support, outstanding help when configuring our specific shipping rules and requirements on an hour long call, thanks for your time! 5 star, would recommend to any Shopify store who may need advanced and conditional shipping requirements.

July 11, 2024

Thank you all at the Shipping Rates app. Special thanks to Siva who helped us with our complicated shipping rate set up. We created all the scenarios together and tested as well. Thank you!

July 10, 2024

Barath was very helpful and knowledgeable.

July 9, 2024

I needed help with setup and was able to quickly book a call with Jenifer. She was very good at walking me through the application setup and ensuring I had everything I needed before ending the call. Very impressed with the customer service, and so far, the app looks like it will enable me to do everything I need.

July 8, 2024

Have now spoken with two advisors and both have been incredibly helpful and responsive in the set up! Thank you.

July 5, 2024

Excellent service provided - Janani & Vignesh have been super helpful and we have been able to set up our store in only a few days! Thank you Shipeasy!

Dec. 5, 2025

Deepan was amazing at helping me with the multiple location issue and it was a super quick fix. Amazing service from these guys.

July 2, 2024

Vignesh is very professional. I was planning to set up shipping rates through postcode. He is very patient and helpful. Vignesh is the best!!!

July 1, 2024

We've tried 4 different apps for our shipping settings, because our rates are based on postcodes, this one is the best. Their customer service is good as well, Janani helped me to solve the problem I have, easy to communicate, and highly recommend to all!

July 1, 2024

Super Helpful Support Team, Thanks for Jennifer, Appreciate Your Help.