All reviews

Rating Breakdown

  • 5
    98% (861 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

May 30, 2023

Excellent APP, but not least, the customer support is fantastic. I explained my problem, and an operator-assisted me until a solution was found.

Using app

10 days

Total reviews

5

Average rating

4.8

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

May 29, 2023

A great App. Easy to navigate, best thing was the help of the customer service team. Patient and great service. Quickly response Would recommend.

Store

Astarin

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

June 26, 2024

A great App. Easy to navigate, best thing was the help of the customer service team. I just finished a wonderful call and Bindu was so helpful. We had lots of scenarios to add and I'm very happy with the outcome. Olivia

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

May 26, 2023

Really helpful the app and all the support team, who are 100% willing to get a solution for your requirements.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

May 24, 2023

Very straightforward, provides a lot of options, and has a great support team! Thank you to Kavishan for his help with getting this installed and tailored to our new store!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Aug. 28, 2023

Support was really helpfull. Dhanasheelan and Sowmi were very helpfull. Thank you very much for your service. Pedro

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

May 22, 2023

Good app and help from support. Highly recommend for everyone need shipping app rate for each type of products

Store

Giftago

Using app

5 months

Total reviews

15

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

May 21, 2023

Shipping Rates - Shipeasy is a wonderful app. Having thousands of unique SKU's with multiple rules and specific conditions makes it extremely difficult to setup an automated shipping app. Having built a custom freight management software before, this was much easier! The Team made it super easy and was always helpful to set up new and update rules. Having a team who will support the setup to the extent that we were helped is amazing. I couldn't recommend this app and the team enough. Special mention to Sowmiya who has been helping us along the way with excellent response time and always working with us to make the app very functional.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

May 20, 2023

This app is really powerful, it can resolve all your problems with setting up different shipping rules, and you can try their another app called delivery-pickeasy if you do local business, and one more thing I have to say is their customer service is good, they always reply very fast when they are online.

Store

Canaan

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

5 / 5 Share

May 20, 2023

Great customer servic, Rahul went through the process step by step and set everything up that I needed.

Store

Zeustar

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

May 20, 2023

I highly recommend this app. The customer service is so friendly and game changer. THEY ARE READY TO EXPLAIN EVERY THING A TO Z. Very easy to follow. thank you so much Dinakar and Rahul you guys are the best.

Store

Gavi

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

May 19, 2023

Very good shipping app, I really recommend it. Janani's stellar customer service is a game-changer!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

May 18, 2023

感谢Rahul Logbase技术员帮忙远程协助,重量运费设置成功,很棒!过去一直对部分国家的运费设置过低,且shopfiy未能按重量自动计算收费,该插件完美解决问题。如果可以的话,多包裹每票的处理费用,可以自动叠加就更好了!

Using app

About 1 month

Total reviews

6

Average rating

4.8

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Sept. 2, 2023

I am absolutely thrilled with the exceptional service I received from the team at LogBase specially from their staff Dhanasheelan & Barath. From start to finish, they exceeded all my expectations and truly went above and beyond to ensure my satisfaction. First and foremost, their dedication and commitment to their clients is truly commendable. The team, worked tirelessly to address all of my concerns and provide timely solutions. Dhanasheelan spent an incredible amount of time, approximately 4 hours, to resolve the issues I was facing. This level of dedication and devotion truly sets them apart from other service providers. The level of customer care I experienced was exceptional. Every interaction with the team was met with utmost professionalism and friendliness. They were attentive, patient, and genuinely cared about my needs. It's clear that customer satisfaction is their top priority. I wholeheartedly recommend their services to anyone in need, and I am confident that they will continue to excel in their industry.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be there to help you always.

5 / 5 Share

May 17, 2023

Janani was very helpful and knowledgeable. She helped me with setting up the app. She really made it easy for and now I'm confident I can do it myself in the future. Shipping Rates - Shipeasy is probably the BEST shipping app on Shopify app store. I 100% recommend their services as their customer service is on point.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to us. Please feel free to reach us if you have any queries, we are here to assist you.

5 / 5 Share

May 17, 2023

Again these guys pull everything out the bag! constantly on hand and always and I mean always sort the issue! highly recommended

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

May 31, 2023

Love this app and the customer service is on par! I worked with Dhanasheelan and he was amazing. He seemed to really care about my needs and getting a solution to my problem. Thank you! Update - had to contact the company again and was helped by Raj. He was awesome!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

May 16, 2023

Rahul was a great help, great service. We have a number of websites that Rahul has helped us with. We will be happy to work with him and Logbase again. Thankyou very much!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

May 16, 2023

The requirement is achievable in the shipeasy app. Recommend to use. Great costumer service from Sowmiya

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be there to help you always.

5 / 5 Share

June 17, 2023

I highly recommend this app for all shopify users who are looking for an app that suits their site. I checked many other apps and no one of them were able to apply what I want. Rahul (support advisor) explained the steps very easily for me and was very patient and TOP PROFESSIONAL, created examples and scenarios and didn't leave me until I fully understand how the app works. I also very thankful to (Dhinakar) who was with me to perfectly solve one of the issues that occurred. I'm very lucky to find this app as I was tired searching for a suitable one.

Using app

2 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.