All reviews

Rating Breakdown

  • 5
    98% (940 ratings)
  • 4
    1% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

Nov. 21, 2023

Highly recommend due to the customer service. Thank you Rahul for your invaluable support. Your knowledge on the product, shipping scenarios and together with the willingness to understand the customer's requirements and propose solutions was the big difference in choosing your app compared to others. Thank you!!

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

We wanted to take a moment to express our heartfelt gratitude for your review on our app. Your kind words and positive review motivate our team to strive in providing top-notch services and a seamless app experience. Thank you again for being a valued customer. Feel free to contact us anytime and we will be there with you.

5 / 5 Share

July 28, 2023

Really useful app! We are able to customize our shipping rates by product, country, customer, etc. They have very responsive and good customer support too and were able to help set everything up with me.

Using app

About 1 year

Total reviews

9

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

July 28, 2023

Dhana is absolutely amazing. He went above and beyond to answer any and all of my questions. He is very helpful and I would not hesitate to refer my friends to him.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

July 28, 2023

I was looking for an app to let me set up specific shipping prices based on item type and not overall order weight. I contacted "Shipping Rates - Shipeasy" support and arranged a zoom call. Dhana guided me through the setup process and spent over an hour with me to help me configure the app around my product groups. Dhana was friendly, patient, and his knowledge of the app was brilliant. I had been looking at other apps but the customer service Dhana provided to me made it an easy choice to go with "Shipping Rates - Shipeasy". The app is now fully setup and I could not be happier with it. Thanks Dhana!!! Gary / Steven of Winder Joinery

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Gary / Steven, Thank you so much for your fantastic 5-star review. We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. Awaiting to assist you in the future!!

5 / 5 Share

July 28, 2023

Just set up this App in my store and can not wait to put it to work. I really like that you talk to the same support advisor during the entire set up. Shout out to Janani for your patience and effort.

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

July 28, 2023

This app is so helpful and make our shop more flexible. Thankyou Vinduja M for your support. Highly recommended.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

July 27, 2023

Raghul was a problem solver , very understanding and polite . i am very happy with the setup. Thank you

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

July 31, 2023

Dhana and rahul is very smart and good support guy, and help me to find my failure on the setup. Shipeasy is very flexible tool.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

July 26, 2023

Rahul was very responsive and helpful in answering my set-up questions, correcting my initial errors and explaining how the app works.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

July 26, 2023

Easy setup and very helpful! Vinduja & Rahul were amazing in helping me setup our account and helped me through the setup and testing process.

Using app

13 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

July 23, 2023

Thank you so much Rahul, the app works like breeze for me. It has every option that i wanted to pursue with our International Shipping option.

Store

Fiona

Using app

About 2 hours

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

July 19, 2023

I had talked to Dahan and he was very patient and friendly and took his time to walk me through the steps by steps of the set up. I would have to take my time to use the app itself and see how it will be helpful with my business.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

July 19, 2023

I cannot stress enough how amazing my experience with Shipeasy's customer support has been. Siva and Rajkumar truly went above and beyond to ensure customer satisfaction. Whenever I've had an issue or a question, their team has been incredibly responsive, knowledgeable, and friendly. Shipeasy's commitment to excellent customer support sets them apart from their competitors. I highly recommend their services to anyone in need of top-notch assistance and a delightful customer experience.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊

5 / 5 Share

July 19, 2023

Really wonderful customer service and app features. Siva helped me troubleshoot, made great recommendations and was very clear and quick! We are very appreciative -

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊

5 / 5 Share

July 18, 2023

Rahul properly explained one of the best customer service I experienced while setting up my shipeasy account.

Using app

4 months

Total reviews

7

Average rating

4.4

Developer Reply

Thank you so much for your fantastic 5-star review! It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

July 18, 2023

Vinduja & Rahul have been very helpful in assisting our app installation to develop complex shipping scenarios based on postcode and product tags. Couldn't be happier :)

Using app

11 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

July 17, 2023

Had a chat with Shiva and he was extremely humble, accommodating and helpful. Resolved my shipping queries within minutes and showed so much patience. Highly recommend!

Store

XSRease

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic 5-star review! It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

July 17, 2023

Shipeasy is the perfect solution if you have complicated requirements and need to setup postcode-based shipping rates. Their support is second to none. Sowmiya from the support team helped with our shipping configuration. She was friendly, helpful and very knowledgeable as she was able to provide solutions to all our requirements. One of the best support experiences we had so far with all our Shopify apps.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.

5 / 5 Share

July 14, 2023

Dhana was very helpful in assisting us with configuring our courier setup. Looking forward to using the app and all it's features.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

July 14, 2023

the support team is super helpful. Janani helped me on the set up to make sure it works properly. Nice App!

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.