All reviews

Rating Breakdown

  • 5
    98% (1,100 ratings)
  • 4
    1% (15 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 98% (1,100)
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5 / 5 Share

Jan. 15, 2026

Deepan was amazing at helping me with the multiple location issue and it was a super quick fix. Amazing service from these guys. Janani was a wonderful help and very patient with me. I am very grateful for her time and expertise.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

July 2, 2024

Vignesh is very professional. I was planning to set up shipping rates through postcode. He is very patient and helpful. Vignesh is the best!!!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

July 1, 2024

We've tried 4 different apps for our shipping settings, because our rates are based on postcodes, this one is the best. Their customer service is good as well, Janani helped me to solve the problem I have, easy to communicate, and highly recommend to all!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

July 1, 2024

Super Helpful Support Team, Thanks for Jennifer, Appreciate Your Help.

Using app

About 1 month

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

June 27, 2024

great service by Vignesh!!

Using app

About 6 hours

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

June 26, 2024

I needed some help setting up shipping rates for various scenarios, Rahul jumped onto a Zoom call and configured the app to handle every scenario in just a few minutes. Really impressed with response time, explanation and end result - would highly recommend App for handling even the most complex shipping scenarios.

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

June 28, 2025

We’re very satisfied with ShipX — the app’s features cover all our needs perfectly, and the customer service team responds within minutes every time we reach out. Highly recommended!

Store

Shop

Using app

About 1 year

Total reviews

19

Average rating

4.9

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

June 24, 2024

Very helpful team, helped me setting up advanced postcode segmentation to deliver postcode level freight costs and fall back scenarios. Very helpful, instant service including zoom support. Highly recommend! Shout out to Nithish Kumar for his help!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

June 24, 2024

Best service ever! very quick responce. The app is great! helped me achive my goals. Thanks for: Rahul, Durkesh, Vindega

Store

Sealy

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

June 23, 2024

GREAT APP, RAHUL HELPED ME ALOT WITH THE INTRIGATION

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

June 21, 2024

Just had a call with Barath who was super helpful to deal with a small complication I had. Awesome app and great staff

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

June 21, 2024

Really useful app and great customer service. Jenifer set up all of our shipping rates for us, saving us hours of work. They helped us through the testing process and made amendments where necessary.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

June 20, 2024

Jenifer was super helpful on our setup, all seems good so far!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

June 17, 2024

This app is fantastic, and the support team is efficient and helpful!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

June 14, 2024

I've just installed the app, set it up and tested it. So far so good however a massive shout out goes out to Jenifer (and also partly Vignesh) who collectively spent pretty much three and half hours to set up my shipping calc and permissions, painstakingly going over my criteria and making it work for me in the best possible way. That alone deserves 5 stars, so appreciated with the service and their availability to help fix issues, which is needed as there's a lot of variables to choose. Very impressed.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

June 14, 2024

Barath helped us created multiple shipping scenarios and solve my issues. Great guy!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

June 13, 2024

This application is really good, a little complex to use when you have several suppliers and starting delivery points to manage, but the support is really present and has helped me enormously! I recommend this application.

Using app

6 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

June 13, 2024

I am very pleased with the Shopify app "Shipping Rates - Shipeasy". I want to highlight the excellent support I received from Jenifer Logbase. She provided me with tremendous assistance and was extremely helpful with all my inquiries.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

June 11, 2024

Barath helped a lot!

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

June 11, 2024

Lots of options, fast and reliable support, never experienced an outage. Perfect app!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.