ShipX ‑ Shipping Rates & Rules
Shipping calculator with custom shipping rules & pickup points
Rating
5.0
feedback
1,171
chart
#190
All reviews
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July 25, 2024
Barath was great! Helped me get set up in no time at all!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 30, 2024
Thanks Janani for your help today great service
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Oct. 3, 2024
*** Update - Vinduja has been lovely assisting with the app refinement - took over 2 hours & she was so patient, looks like the solution will improve our overall functionality greatly** Helped with a 'gremlin' in scenarios - speedy when contacted and an easy resolve. Something to note with this app (so that it is fit for your purpose) is that it does not 'tag' orders as they come through. They get listed under the shipping column on the orders page & the app does not have a date/time element, furthermore it isn't really compatible with that selection. Also, for Australian, it works off Zip Codes. Our zip codes (post code) areas can cover wide distances & need to ensure this works for you. Worth noting. For what it does (Shipping rates), it does well.
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July 19, 2024
App was easy to install. One of their support reps, Siva, was extremely helpful in assisting me to set up my shipping rates quickly for a promotion we were running. Also, the price for the app is very reasonable.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 18, 2024
Great help from Vignesh! Thanks
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
May 16, 2025
This app is great, solved all our shipping configuration issues. Also, huge thank you, to Jenifer, Barath and Vignesh from support, outstanding help when configuring our specific shipping rules and requirements on an hour long call, thanks for your time! 5 star, would recommend to any Shopify store who may need advanced and conditional shipping requirements.
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July 11, 2024
Thank you all at the Shipping Rates app. Special thanks to Siva who helped us with our complicated shipping rate set up. We created all the scenarios together and tested as well. Thank you!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 10, 2024
Barath was very helpful and knowledgeable.
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July 8, 2024
Have now spoken with two advisors and both have been incredibly helpful and responsive in the set up! Thank you.
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July 5, 2024
Excellent service provided - Janani & Vignesh have been super helpful and we have been able to set up our store in only a few days! Thank you Shipeasy!
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Jan. 15, 2026
Deepan was amazing at helping me with the multiple location issue and it was a super quick fix. Amazing service from these guys. Janani was a wonderful help and very patient with me. I am very grateful for her time and expertise.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 2, 2024
Vignesh is very professional. I was planning to set up shipping rates through postcode. He is very patient and helpful. Vignesh is the best!!!
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July 1, 2024
We've tried 4 different apps for our shipping settings, because our rates are based on postcodes, this one is the best. Their customer service is good as well, Janani helped me to solve the problem I have, easy to communicate, and highly recommend to all!
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
July 1, 2024
Super Helpful Support Team, Thanks for Jennifer, Appreciate Your Help.
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June 27, 2024
great service by Vignesh!!
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June 26, 2024
I needed some help setting up shipping rates for various scenarios, Rahul jumped onto a Zoom call and configured the app to handle every scenario in just a few minutes. Really impressed with response time, explanation and end result - would highly recommend App for handling even the most complex shipping scenarios.
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June 28, 2025
We’re very satisfied with ShipX — the app’s features cover all our needs perfectly, and the customer service team responds within minutes every time we reach out. Highly recommended!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
June 24, 2024
Very helpful team, helped me setting up advanced postcode segmentation to deliver postcode level freight costs and fall back scenarios. Very helpful, instant service including zoom support. Highly recommend! Shout out to Nithish Kumar for his help!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
June 24, 2024
Best service ever! very quick responce. The app is great! helped me achive my goals. Thanks for: Rahul, Durkesh, Vindega
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June 23, 2024
GREAT APP, RAHUL HELPED ME ALOT WITH THE INTRIGATION
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