All reviews

Rating Breakdown

  • 5
    98% (862 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

Jan. 11, 2023

Only just getting started with the app so still in testing but so far it all looks good. Mainly leaving this review to highlight how great the support is. Super-fast replies every time and I've just finished a zoom call with Siva who sorted an issue out within minutes for me.

Using app

30 days

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.

5 / 5 Share

Sept. 11, 2023

Jenifer was super helpful and patient! The customer service is so good. We always resolve our page issues with the perfect timing. The team at Shipeasy are simply the best!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 7, 2023

Amazing Customer Service & Product! Well worth it! It has totally transformed our way of calculating accurate shipping rates for our customers.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.

5 / 5 Share

Jan. 5, 2023

Very helpful and knowledgeable service from Rahul. Setup everything with patience and expertise. I recommend his service very much.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful Review, If you have any queries in future please feel free to contact us, we will be glad to assist our customers anytime. Cheers, Logbase

5 / 5 Share

Jan. 4, 2023

We have a complex setup for varied rates on an ecom furniture store. With the help of Rahul this app does calculate in the way we need it to work. They are pretty quick to jump in and help if things do go wrong or we just need help.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We are glad to provide the best service as much as we can, and the appreciation like your feedback keeps us motivated to provide best services. Feel free to write us back if needed any further assistance. Best regards, Logbase

5 / 5 Share

Dec. 23, 2022

The Shipeasy team was fast and efficient when setting up shipping rates and listening to the parameters I needed. If it wasn't for them we would not have been able to set such customized shipping rates with Shopify only. Siva from their team has been very helpful!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.

5 / 5 Share

Dec. 23, 2022

Great application, very useful and Siddarth is always very helpful. I can only recommand it to any Shopify user.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 22, 2022

Love Agent Rahul. He was very helpful and The wight Base Shipping Issue was resolved for me. Love it..

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2022

Kavishan, Thank you so much you made my day with your detailed help, and navigation Shipeasy remains the best.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 20, 2022

I just started using this app. The customer service has been very thorough with help from Rahul, and follow-through to completion by Siva. Siva was thorough and took the time to go through many different scenarios and make sure there were no problems. This app allows me to control which products go to different regions. It is the most flexible shipping app I have used so far. Shopify shipping ABSOLUTELY failed me. Do not use it. Fingers-crossed that this will work for my customers.

Store

BBH

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.

5 / 5 Share

Dec. 19, 2022

The app is great and does exactly what is needed. I am able to add custom and complex shipping scenarios to the checkout. The assistance is very good and they are more than happy to assist with any request.

Store

Tyremen

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

the app works well, you can set up complicated shipping rates based on different products and countries, and Siva is very helpful!

Using app

22 days

Total reviews

5

Average rating

4.6

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.

5 / 5 Share

Dec. 10, 2022

Rahul was very helpful in fixing our app's configuration. He assisted me in every possible way. I'm grateful.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2022

Support was from Shiva brilliant and app did all I wanted. Process of getting help very quick and well explained.

Using app

Almost 2 years

Total reviews

2

Average rating

3.5

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.

5 / 5 Share

Dec. 8, 2022

Siva was very helpful for setting everything up from scratch for my store. The chat support is also fast for some general questions as well. Great work, good customer service.

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.

5 / 5 Share

Dec. 8, 2022

Siva was very helpful to fix our setup in the app. He helped me with everything I needed. Thank you!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.

5 / 5 Share

Dec. 8, 2022

easy to use, and support is too good, recommend everyone use this app rate 5 stars and Siva is very helpful with the app setup.

Store

Heralus

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.

5 / 5 Share

Dec. 8, 2022

Amazing customer service! Scheduled a call right away with Rahul and got everything installed - it's working perfectly! :)

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2022

a great costumer service and helpful , perfect app ! a lot of thanks ! Janani was amazing and was the best costumers service I have ever seen.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 6, 2022

Siva was very very helpful to us in explaining how the app works and was very patient The app is very flexible and has almost unlimited options

Using app

16 days

Total reviews

4

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.