All reviews

Rating Breakdown

  • 5
    98% (940 ratings)
  • 4
    1% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

March 16, 2023

We were experiencing issues with our B2B and B2C flows and Rahul was extremely fast and helpful. We scheduled a meeting within 30 minutes and had our issues resolved within 5 minutes. Perfect customer support!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be happy to help you!!

5 / 5 Share

March 15, 2023

Rahul really helped me with my shipping related queries. He was proactive and solved the major issues

Store

Ceyone

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be happy to help you.

5 / 5 Share

March 14, 2023

Fast, Great Service! I had trouble getting started but the Ship Easy Team made it easy! Thanks for you help!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be happy to help you.

5 / 5 Share

March 14, 2023

Rahul was very professional and helpful during the zoom call! He's going to look into adding a feature for what we're trying to achieve and that's not something you get from a lot of other companies. Thank you Shipeasy!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be happy to help you.

5 / 5 Share

March 14, 2023

rahul was great,very straight forward with what i needed to integrate for my website, and very patient.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be happy to help you.

5 / 5 Share

March 13, 2023

I'm still in the free demo mode, setting everything up but it looks promising and I've already had plenty of help from the support team who takes no time at all to get back to me and are very friendly and helpful!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.

5 / 5 Share

March 10, 2023

Fantastic support and a great app. We can now give our customers the choice of carrier and we have custom rates based on postcodes. Solved 2 big problems for us.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 9, 2023

Siva was amazing, very helpful went through everything to get the store working. few other staff were struggling to understand but Siva knew what was needed, he configured the shopify store, liased with shopify support and got the app api integrated we now back on track to Launch. Thank you Siva

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 9, 2023

I had a complicated setup to do and contacted the team to see if it was possible. Dhana and Rahul were Awesome and helped me find the perfect solution for my store.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 9, 2023

Very helpfull app and stuff. It is easy to use and install and the support is 24/7. Dhanasheelan was really helpfull with my issue just the time that I neede help with no delay.

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 8, 2023

Super easy and intuitive. Rajkumar was amazing. He helped set up different shipping categories and did it so easily. Thanks Raj!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

June 13, 2023

I highly recommend the Shipeasy app for any business with custom shipping rate requirements. The entire customer service team (especially Sowmiya) has offered exceptional service and assistance with the entire setup of our shipping rates for our store. They were very friendly and quick to reply with any questions I had. Our store has complex shipping requirements and Sowmiya went above and beyond to ensure all of our needs were met. We cannot thank her enough for all of her help along with the entire LogBase Shipeasy team! 6/13/23 Update: We had changes that needed to be made to our shipping options and Siva was wonderful to work with! Explained everything very clearly and very friendly. Thank you for all of your help!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We really appreciate your feedback and looking forward to assisting you. Thanks, Sowmiya LogBase Customer Success Team

5 / 5 Share

March 7, 2023

Rahul was super supportive and professional. HE was always willing to help. I highly recommend Shipping Rates to any Shopify businesses which requires smarty shipping rate strategy

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 7, 2023

I have to say that I'm extremely impressed with the level of functionality and ease of use it provides. The app has made my store management a breeze What I appreciate most about this app is the exceptional customer support. Whenever I've had questions or concerns, the support team has been quick to respond and has gone above and beyond to ensure my issues are resolved. Overall, I highly recommend this service app to anyone looking to streamline their store management and improve their online business. Thank you to the developers and support team for creating such an exceptional product

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 6, 2023

I would like to congratulate the attendant Mr.Siva for the excellent service, knowledge and patience!!! Im very satisfied with the app's service and assistance! Fabiola Lederman - Shop Fabs

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 6, 2023

We have a complex shipping scenario and we cannot expand our business without Ship Easy making it possible. Siddarth and the team are fantastic in understanding customer requirements and very responsive. Excellent value for money. Thank you Siddarth!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 4, 2023

Rahul was very, very helpful and and know's the job well. I'm very satisfied with the services that was provided by him.

Store

Ocks

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 3, 2023

Rahul was very helpful in getting our store set up. We encountered an issue and Rahul was quick to respond to our inquiry

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 3, 2023

This is a very good shipping setting app, which is very helpful for our store. There is a very professional support team that resolved my issues very quickly. Sowmiya is great!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 3, 2023

Very good app and great support! Cover all my need about the shipping rates. Highly reccomended 10/10

Using app

About 3 hours

Total reviews

9

Average rating

5.0

Developer Reply

Thanks for your wonderful review! We really appreciate your feedback, and looking forward to assisting you