ShipX ‑ Shipping Rates & Rules
Shipping calculator to set shipping rule by product, postcode
Rating
5.0
feedback
1,124
chart
#187
All reviews
April 10, 2024
Would highly recommend this app. Thank you Siva for the call and helping me understand the app better. Great service!
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April 9, 2024
Superbe application ! Permet de définir des scénarios très complexes et de pallier à certaines fonctionnalités manquantes chez Shopify. Nous avons par exemple pu régler le problème de livraison pour les îles françaises (Corses et îles insulaires) qu'il n'est pas possible de dissocier dans les paramètres natifs de Shopify. Cette application est donc parfaite pour pouvoir définir des règles complexes de livraison.
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April 5, 2024
Barath helped me a lot to configure shipeasy, great help, thanks
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April 4, 2024
very quick response and was able to resolve withing minutes. Very satisfied and happy with the results.
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March 30, 2024
Excellent help, clarified everything to me
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March 29, 2024
Great! Trouble shooting with the chat was a breeze. Thank you!!
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March 29, 2024
Just had a support request concerning some special requirements i had. I needed adittional shipping costs for products that were in presale. Due to the extra shipment of these products we needed some special scenarios. Had a call with Siva, he was super helpful and solved everything according to our requirements. Big thanks and absolutely recommandation for this app!
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March 29, 2024
I highly recommend Shipeasy to anyone as this is hands down the most versatile shipping app I have come across! The scenario setup determines the various rule sets available that can be tweaked to meet one's criteria. The History Detail provides a great snapshot of the transaction and matching scenarios. What is even more exceptional is the brilliant tech support behind the app. Vinduja is very patient throughout the Zoom session when explaining the intricacies of the rule sets. Her exceptional knowledge and competency are second to none!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service
March 28, 2024
outstanding support by Siva (probably one of the best support I ever had across any app / platform). The app helped me fix a shopify missing feature to avoid doubling shipping prices by locations. thank you!!
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March 27, 2024
Jenifer helped me good!
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March 26, 2024
Bharat was really helpful. I was trying to solve a shipping issue and he quickly gave the solution. Really grateful. Thank you very much.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
June 24, 2025
I have been using this app for another website and was very pleased so started using it for another website. Must say, this company's products and services are excellent. Special thanks to Vinduja for going through everything and providing an amazing service. Will always use Logbase for shipping. Thanks Edited: 24th June 2025 - I have been using it since few years for 2 of my websites and the service is just amazing. Durkesh resolved the issue quickly. Thanks
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March 25, 2024
Very easy onboarding, and Jennifer was super helpful in making sure everything was set up correctly and I understood the backend and platform. Thanks!
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March 25, 2024
Soo helpful!!
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March 21, 2024
I recently had a Zoom meeting with Jennifer, a member of their team, and I must say, I'm thoroughly impressed by her professionalism. As I was explaining what I wanted, she astutely assessed that I didn't need the app for my requirements. Instead, she generously offered her guidance to show me how to achieve my goals directly within the Shopify app. This act of selflessness speaks volumes about Jennifer and the team's integrity. Despite the fact that I wouldn't be paying for the app, she went above and beyond to provide assistance. I wholeheartedly recommend them – they're honest, professional, and truly prioritize customer satisfaction
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service
March 20, 2024
I had issues understanding how to set up the scenarios. I decided to use their chat feature on their app and they responded very quickly! They helped solve my issue in a matter of minutes. They care about their customers. Customer Support Rep. Rajkumar was great!
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March 20, 2024
Rahul was extremely lovely to deal with and helped us work through some shipping problems we had. I would highly recommend this app.
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March 22, 2024
This app has worked great for everything we need. We have needed to contact support a few times and every person has been helpful and knowledgeable. We got Raj twice and he was the most exceptional. He is quick, knows the program, clear and also friendly and kind. The app is complex but the support team was able to help create and resolve each scenario we wanted.
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March 18, 2024
He empezado a configurarla en mi tienda online y me surgían algunas dudas. He contactado con el support y Siva me ha explicado de manera muy rápida y efectiva lo que necesitaba. Voy a seguir explorando pero de momento todo muy bien.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
March 18, 2024
Application works as promised. Support - each time has been responsive. This time Rahul helped implement a shipping requirement with no problem.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.