All reviews

Rating Breakdown

  • 5
    98% (862 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 2, 2022

Great app, and has amazing support, I'm totally happy with the features, and special thanks to Mr Rahul, such a dedicated person, who clearly understands the requirement and provided proper solutions. all the best to the team.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2022

Rahul Sowiya has been an amazing help in setting up my shipping. It was done overnight and I can't believe how easy and professional everything is now!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2022

Janani was very helpful and she helped me with everything I needed. Things got resolved in a timely manner. Thanks much!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

Siva offered awesome support. thanks a lot. He was fast, smart, polite and patient. I can recommend the app. Unfortunately multi-location shipping rules have boundaries.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

Got excellent help from Rahul with setting up shipping rates and a general overview of how the app works :-)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2022

They are always quick to reply and jump on a Zoom call to walk you through things. Great service and a great app!

Using app

7 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 26, 2022

Really helpful, rahul was full of helpful ideas and made some great changes that will hopefully make my store much more appealing to future customers

Using app

12 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 26, 2022

I cannot thank the support team enough the app has saved my store and my shipping issues. Thank you Thank you !!!!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

I installed this app and didn't quite feel certain about whether it would meet my needs in creating product & postal code specific rates. For this reason I scheduled a meeting with their Support team which was super easy to do & there were many open times for me to choose from within the day. Speaking with their team I was able to achieve exactly the set up that I needed, they helped to make it very simple, easy and worked with me through it. Very excited by this app's features and the fantastic support team behind me in doing so! Thanks so much Shiva!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

Shiva was super helpful and now our deliveries work great exactly as expected. The team at Shipeasy has always been great!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

Very flexible and an economic choice to use. I strongly recommend it, you can use it for a lot of shipping scenarios

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2022

Siva was great at helping us install this app and get us started with shipping rates and combining our products. Thanks very much!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2022

We had a really complicated scenario with our shipping rates varying for different countries and based on multiple conditions like weight, quantity, and location all required to be checked at once. We tried many apps but self-configuration was very difficult, finally, we got this app and the LogBase team completed all our complex requirements accurately in a single day due to which we could get our international shipping going! Thank you, Siva and LogBase team for your prompt and effective support!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

Such a great app - with amazing support from Siva. I was able to do 2 zoom calls with screensharing to get the app set up correctly. He was so helpful and quick to understand what we needed to achieve. What we needed to do was quite complex but Siva found a solution for each scenario. Would highly recommend.

Using app

23 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

We had a really complicated scenario with our shipping rates varying for different countries and based on multiple conditions like weight, quantity, and location all required to be checked at once. We tried many apps but self-configuration was very difficult, finally, we got this app and the LogBase team completed all our complex requirements accurately in a single day due to which we could get our international shipping going! Thank you Rahul and LogBase team for your prompt and effective support!

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

It's a very good app and the product based setup seems to be very easy to setup after we had a call with Siva, he really helped me a lot!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

The service of this app is outstanding. I got a zoom meeting with Rahul and he guided me through everything we needed in our store. Also the app looks like it has everything someone would need for customised shipping rates.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

I had a few very specific requests for our store regarding shipping and upselling. Siva and the team provided PHENOMENAL customer support, making sure they understood my exact needs, and walked me through direct step-by-step help in solving my problems. I'm very satisfied with what they offer and how smooth the customer support is. They replied right away to my emergency and walked me through everything through Zoom. 100/100 service.

Using app

7 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 15, 2022

An excellent app with all the features you need for shipping, and great customer service. I would highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Great app and exactly what I was looking for. Easy to use and help from the support is great. Specially Siva was great at helping and guiding me to set up the module.

Store

JS Tech

Using app

About 8 hours

Total reviews

2

Average rating

5.0