All reviews

Rating Breakdown

  • 5
    98% (862 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

Nov. 4, 2022

What an app and excellent services they are providing. I really liked the fast live chat system there, they did my shipping asap and provide me an excellent service Thank you so much!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Wow - this is an impressive app and impressive service. I installed the app and needed some help configuring a complex shipping condition, so I sent a message in the live chat and within 5 minutes I was invited to a Zoom call with Siva to run through how to set everything up. You will not find better service anywhere else. Siva was so polite, knowledgable and very happy to help and explain how parts of the app worked. Genuinely, I'm so impressed. Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

This is an excellent app. The range of functionality is superb. The support is outstanding and is something that other app companies should aspire to match. I dealt with a gentleman called Siva who was great. If you want a flexible and reliable app to help with your shipping, this is the one.

Using app

3 days

Total reviews

11

Average rating

4.6

5 / 5 Share

Nov. 2, 2022

Rahul was very helpfull with all my issues and solved it and very kind person who took the time to look into my website to understand what I really needed.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

Awsome, live chat was always online and solved all my questions and was very responsive. I hope they keep this responsible attitude going and I recommend.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2022

Excellent onboarding and great features to make shipping, one of the most difficult things in Shopify to get right, easy. Highly recommended.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2022

Janani helped me with the installation and it worked. I can adjust the shipping per item now. thanks

Using app

6 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 21, 2022

I tried numerous other apps through Shopify and none of which worked for my specific needs until I found this one! I'm now able to offer First Class Mail and Priority mail using live rates. Setup was pretty simple and the support team was ALWAYS available to help with any questions day or night. If you are needing to ship by weight using USPS live rates, this is the app to use, trust me!!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

Great service! Was helped by Raj, was very on point with everything! Organized all my shipping rates, and made things move a lot smoother!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

Outstanding app and support team! Thanks Rahul and everyone for your constant help/ assistance. Highly recommended to all

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 16, 2022

Danke Shiva für die SUPER Unterstützung. Er hilft bei jeder Frage sehr schnell und professionell weiter. Da die App sehr viele Einstellung zulässt und ich mir am Anfang da echt schwer getan habe. Aber alles wurde perfekt von Ihm gelöst! :)

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2022

Wow - this is an impressive app and impressive service. I installed the app and needed some help configuring a complex shipping condition, so I sent a message in the live chat and within 5 minutes I was invited to a Zoom call with Rahul to run through how to set everything up. You will not find better service anywhere else. Rahul was so polite, knowledgable and very happy to help and explain how parts of the app worked. Genuinely, I'm so impressed. Thank you!

Store

Rayvox

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

Amazing support and help from Raj! he was able to take control and fix the rates for me. Honestly the best support I've ever had.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2022

Very helpful and patient as we worked through the scenarios. Would highly recommend anyone that wanted to use this app. Every person was friendly and helpful

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2022

Ich verwende die App für meinen Shop. Für einen Anfänger ist es am Anfang sehr viel, aber mit Shivas Support bekommt man es hin. Vielen Dank

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2022

We had a problem where shipping rates weren't loading when there were too many items in the cart. But the LogBase Team took care of it in a quick and professional way. I think this is the best customer service I've ever seen in my whole life. The app itself is very stable and made by professionals. I highly recommend this App. A huge thanks to the LogBase Team!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

Very good customer support. The previously used system for shipping rates did not work, our customer would occasionally be charged with more than one shipping rate. Rajkumar of Shipeasy set it up for us, and it works great!

Using app

2 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 5, 2022

Great customer support, Rahul and Kavashen were very helpful and helped me very quickly with the problem I had.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2024

I had a great support about free shipping settings from Nithish Kumar. IT was quick, qualified, and Kind. Thank you!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

Annie was amazingly helpful with setup. App seems to work as intended and I have no issues with it so far.

Using app

9 days

Total reviews

1

Average rating

5.0