All reviews

Rating Breakdown

  • 5
    98% (1,041 ratings)
  • 4
    1% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 98% (1,042)
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5 / 5 Share

June 8, 2024

Jenifer has been amazing in helping us to set up our rates. 5* star support and service.

Store

Budeful

Using app

About 2 months

Total reviews

11

Average rating

4.6

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

5 / 5 Share

Nov. 29, 2023

Fantastic shipping rates app with extreme amounts of flexibility and combination options. Not to mention their super quick and friendly support. Can't recommend it enough! Worth every penny!

Using app

2 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

5 / 5 Share

Nov. 27, 2023

Viinduja was very helpful and very patient with me. She was extremely nice. she told me the steps that I needed to take before they could continue to set up my ship easy account and made sure I knew where to go to contact them again to finish setting up my account. Customer service with ship easy is wonderful.

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

5 / 5 Share

Nov. 23, 2023

Thank you to the Shipeasy team for making my store setup so easy and seamless. I was having a difficult time figuring it out myself. I booked a Zoom session with Rahul and within half an hour, everything was done! He walked me through set by set! Thank you Rahul!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

5 / 5 Share

Dec. 11, 2023

Janani & Rahul was such a great help and saved me SO much time setting up my shipping scenarios. I was super impressed with being able to get on a Zoom call after chatting online. Thank you again and highly recommend!

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Nov. 22, 2023

Rahul and Sidharth has helped us in App setup! Highly Recommend.

Store

CakeBee

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

5 / 5 Share

Nov. 16, 2023

Amazing support. Helped us with all our questions, and doubled checked that everything was working. Super happy with the support and app. Excactly what we wanted to customize the shipping for our needs.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

5 / 5 Share

Nov. 14, 2023

Raj was great customer service and help me set up my store!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

5 / 5 Share

Nov. 14, 2023

Super App! Der Kundenservice ist auch sehr gut. Jennifer hat sich sehr viel Zeit genommen beim einrichten der App über den Zoom Call. Klasse!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

5 / 5 Share

Nov. 10, 2023

This app works amazing for us. We have a 3PL, so we needed to create custom shipping categories for packages with certain weights/dimensions so that the correct carrier is used with our 3PL. Additionally, we need to charge for the market shipping price and not the Shopify discounted shipping price. We've been using this for about 6 months, and the customer support is next level. The set everything up for us via Zoom, and we can always get ahold of someone to troubleshoot if needed. Highly recommend!

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

5 / 5 Share

Nov. 10, 2023

It works like a charm! so happy!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

5 / 5 Share

Nov. 7, 2023

We hit a slight snag with post codes... Kumar was very fast to find and fix the problem, very happy with service

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

5 / 5 Share

Nov. 6, 2023

I contacted their services because I had problems configuring the app for my needs. Indeed, it is impossible in Shopify Shipping to predict a delivery price according to an area in France and according to the weight. I got a quick response from Vinduja who took the time to answer me and help me. She gave me the reasons for the problem so that I could correct my settings. Now the delivery system is working properly. I am very happy to work with Shipping Rates — Shipeasy. I will finally be able to put my site online thanks to Vinduja and Shipping Rates - Shipeasy.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Nov. 6, 2023

Specially thank to Mr. Rahul give me support and understand my problem and provide me awesome support. I highly recommend this guys! You deserve 5*****

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

5 / 5 Share

Dec. 4, 2023

Worked with Rahul and he jumped in to escalate the help needed. This app has good customer service.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Nov. 3, 2023

Rahul was very helpful indeed, the app seems to work really well, I am very grateful.

Using app

About 13 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you anytime.

5 / 5 Share

Nov. 3, 2023

Amazing support by Vindu! Had a problem and it was resolved in under 5hrs. I would recommend this app to everyone.

Store

BIO RAW

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you anytime.

5 / 5 Share

Nov. 2, 2023

Excellent app for shipping management, especially crucial was the assistance of the operator Rahul, kindness, and availability, solved several issues for us and clarified just as many uncertainties.

Using app

7 months

Total reviews

13

Average rating

4.8

Developer Reply

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

5 / 5 Share

Oct. 26, 2023

100% would recommend this app. The customer service is impeccable and always ready to answer any queries. Special thanks to Rahul for helping me.

Using app

About 1 month

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

5 / 5 Share

Oct. 26, 2023

Excellent APP Best support received by Rahul

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂