All reviews

Rating Breakdown

  • 5
    98% (940 ratings)
  • 4
    1% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

March 3, 2023

Great customer support, thanks for helping me get started :) Siva did a wonderful job! Very friendly and skilled!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 2, 2023

Support are excellent, everyone I've spoken to! it's like having an extension of your own team, nothing is a problem and they are able to help with the setup and changes you make - and the app is fantastic value for money.

Store

meraki.

Using app

Over 1 year

Total reviews

22

Average rating

4.5

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 2, 2023

Such helpful support! The support team jumped on a zoom call straight away to help me resolve the issue I had :) Amazing thank you

Store

Logpile

Using app

2 days

Total reviews

6

Average rating

4.3

Developer Reply

We thank you lot for your amazing review. Your kind words motivate us to reach heights. Get in touch anytime! Thanks, Sowmiya LogBase Customer Success Team

5 / 5 Share

April 22, 2023

Siva was a great help to me. When I ran into a problem with the shipping being calculated in checkout, Siva quickly identified and fixed the problem and I'm very grateful for that.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Feb. 27, 2023

"I've been using this app for a few days now, and I have to say, I'm impressed! The user interface is intuitive and easy to navigate, which made getting started a breeze. The app has all the features I need to stay organized and productive throughout the day, including task list, and reminders. I also love the ability to customize my preferences and set my own goals. What really sets this app apart is the level of support provided by the support team by name KAVIS (forgive me not remembering his complete names very well). Anytime I've had a question or issue, their customer service team has been quick to respond and incredibly helpful. It's clear that they care about their users and are committed to improving the app based on feedback. Overall, I highly recommend this app to anyone looking for a comprehensive productivity tool with excellent customer support" thanks Emeka.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Feb. 27, 2023

It can be a little confusing in places. But the support team are great. Polite, efficient and have successfully dealth with my queries

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon. Thanks Sudhan Logbase Customer Success Team

5 / 5 Share

Feb. 27, 2023

We're happy to get the support from Shiva. Great app for custom shipping on shopify. Highly recommended.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Feb. 25, 2023

Siddarth was amazing and patient he helped me through the entire process and transition was easy. The app works great. 5 stars!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful review!

5 / 5 Share

Feb. 24, 2023

Great app, and the customer service is second to none. Rahul and the team were very knowledgeable and, most importantly, patient. I am not techy, and Rahiul took his time to show me step-by-step the setting of my shop shipping rates. I would recommend them and will be their customer for years.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Feb. 23, 2023

I was just on a call with Siva and he was super nice and competent! He was able to locate and fix my issues really quickly. Amazing service! Thank you.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Feb. 23, 2023

The app works really well, and the support is fast and super professional! I Highly recommend to all stores

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon. Thanks Sudhan Logbase

5 / 5 Share

Feb. 22, 2023

I would like to share my positive experience with the Shopify app "Shipeasy" and the support representative "Sudhan". I recently used Shipeasy for my e-commerce store, and I have to say, it was a game-changer. The app made it incredibly easy to manage my orders and shipments, and the user interface was intuitive and straightforward. The real standout, however, was the customer support provided by Sudhan. I had a few questions regarding the app's functionality and features, and Sudhan was extremely helpful and responsive. He took the time to understand my concerns and provided clear and concise solutions to my queries. He was patient and understanding throughout our interaction, and I never felt rushed or dismissed. Overall, I'm incredibly impressed with the Shipeasy app and the quality of customer support provided. I would highly recommend this app to any e-commerce store owner looking to streamline their shipping and fulfillment process. Sudhan's exceptional customer service has made me a loyal customer of Shipeasy, and I look forward to using this app for all of my future orders.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon. Thanks Sudhan Logbase

5 / 5 Share

Feb. 22, 2023

Settings can be tricky, but the customer service is excellent. Every time I get stuck, it's easy to get an appointment, and the Shipeasy team will set it up for you and test it. I have a scenario that needed different flat prices for each US shipping zone and their team entered all the US zip codes for me. Over time I found a couple of typos, but this was across hundreds of zip codes. My most recent call with Rahul & Siva was very helpful and they fixed an error preventing customers from being able to check out. We tested multiple product configurations to make sure everything was working correctly before we got off the call.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Feb. 21, 2023

I can't express my immense gratitude for what Rahul and the team at Shipeasy did for me. After spending months trying to solve a tricky shipping problem on my client's Shopify store, I had all but given up - until this amazing crew stepped in! Not only were they able to swiftly resolve the issue within two days, but their level of professionalism was also truly remarkable. Thanks again!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Feb. 19, 2023

Great service. The team (And especially Rahul!) did an excellent job and actually created a feature just for me. 5 stars and highly recommended.

Store

Cozmo

Using app

14 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Feb. 16, 2023

Rahul helped me greatly. Very good and fast to the point! Rahul helped me greatly. Very good and fast to the point!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Feb. 15, 2023

Great Help, very professional and take the time to assist and explain. I really appreciated to work with Siva.

Using app

5 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Feb. 13, 2023

Great support! Quickly jumped on a call to solve my issues and help me get the app set up. Very friendly and professional service. The app is intuitive and easy to use.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon. Thanks Sudhan Logbase

5 / 5 Share

Feb. 13, 2023

Siva was incredibly helpful on our setup call! Much appreciated. This app has provided a very simple percentage-based solution to a shipping calculation issue we were having.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.

5 / 5 Share

Feb. 10, 2023

Rahul was a great help with integrating Shipeasy into our Shopify store. The functionality of the app is a lot better than what we have had previously. I would recommend this to anyone who is looking to improve their live shipping rates to their customers.

Using app

23 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.