All reviews

Rating Breakdown

  • 5
    98% (862 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

Sept. 3, 2022

This app has solved a lot of shipping issues for me and it's very functional. And when I encountered technical problems and didn't know how to operate, the technical support staff Janani also gave me very detailed and effective help, which is great!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

This app is great, is calculating the shipping rates for my website orders and customer service is very kind and helpful.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

Siva and Rahul are amazing! Sorted out what we wanted in less than a few hours where others couldn't in more than a week! Amazing

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

Worked with Siva to set up all our scenarios, rates and conditions. He was incredibly helpful. We needed to set our rates by quantity rather than weight or order total and Shipeasy helped us do just that.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

Thank you very much, Siva! Great support. I got the help I needed in one interaction which translate into = This guy knows his app. The setup of multi vendor app worked very smoothly. Second help came from Raj. Many thanks. The support via Zoom sessions is a great mutual win. If you can also implement the suggestion regarding the shipping rate per vendor it is going to improve the customer decision when buying -> the shipping costs will become more transparent.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2022

Great APP with great support, I want to enable complex shipping rate calculation, but couldn't do it by mysefl, so I booked a zoom meeting with Shipeasy. Siva from the support team guided me to do it, and it's working perfectly.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

Siva, was so helpful with setting my postal codes. He saved me hours of my time in a matter of 30mins. Made the whole app idiot proof for me. 5 stars

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

This works great, the app does what Shopify itself cannot. We use it as we have multiple locations, but want to show one rating. Customer Service is beyond expectations!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

Siva is very helpful during the setup and the possibilities of the app are great! We use this app to offer different shipping rates at advanced conditions, which is not possible in the standard Shopify backend.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2022

Siva helped me fix some issues regarding free shipping. He was very patient and helpful, and I truly enjoyed the experience. Thank you!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

Thanks for helping me with setting up the shipping rates @Janani. Really appreciate for your best service.

Store

PC MART

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

Excellent customer service, so friendly, patient, and knowledgable. Very helpful and got the app working perfectly. Thank you, Siva

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2022

Siva helped me to understand the shipping rates, and alleviated my concern that I had to add an API to do what I wanted. I was extremely impressed by his helpful nature, his excellent knowledge of the platform and he was even able to help me with a zoom call, at 11.25pm, and controlled my screen (with my permission, of course!) and navigate to exactly where I needed to be. Shopify is something that you REALLY need to start using, if you aren't already! Thank you Siva for your help buddy! I hope everyone is as helpful as you!

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2022

Excellent customer service, so friendly, patient and knowledgable. Very helpfull and got the app working prefectly.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

A great app that allows for advanced shipping scenarios and rates. The support is great too. I highly recommend it!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

Raj was very helpful and saved my store when we were in a bind. Again, can't thank them enough. We could not ship products for a few hours so this was amazing

Store

NV Home

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

Amazing customer support! We tried different apps before but did not meet our needs. We are really happy with how the app works and also with the amazing customer support this team has.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

Still testing the app but the support is excellent and the app does what's is supposed to. Thanks Raj!

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

rahul thanks a lot have a good day . lucky girl May you have lights in the dark, umbrellas in the rain, and someone to accompany you on the road. I give your five-star praise!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2022

The logbase team is super helpful. It's so amazing! Thanks for working with us and providing zoom technical support at short notices.

Store

Cosmic

Using app

4 months

Total reviews

2

Average rating

5.0