ShipX ‑ Shipping Rates & Rules
All reviews
THE BEST customer support. Shipping formulas can be complex and this is a very awesome product once you take a little bit of time to learn it. Customer support is the best out of any app I've used in our 6+ years in business. Absolutely fantastic support.
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The app has a clean, well organised interface, making it really easy to use. The app development team are easy to contact and the level of support is fantastic. Thank you!
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I had a customer support call with Barath and he helped me to set everything up. He explained everything very well. Highly recommended!
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This shipping app is amazing. Super easy to setup and the customer support is really on point. Barath helped me out to setup the app so it was pretty straight forward to setup the rest of shipping cost for us.
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Annie was very helpful. I am very happy with the app now that I know how to use it thanks to Annies help. Would definitely recommend.
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Vindu was amazing and very generous with her time. She made it simple to understand the process and ensured that all of my questions were answered. After some initial setup, the app seems powerful and able to handle the demands of New Zealand's specific shipping quirks. Would happily recommend to others!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service
Had initial issues setting up the app, but booked a onboarding call and got really great help from Jenifer. Everything working as intended now, we're satisfied. Update: had some issues with international shipping and Vignesh helped us solve that. Great and friendly service!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
The app is always willing to hear your feedback and make changes, the support team is amazing. I've spoken with 3 or 4 different people and all of them have been great! It can be so complex to resolve their understanding is amazing. Thanks always team
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Very easy set up and great support from Vinduja who was able to explain all steps and reassured me that this service will work with us now and grow with our brand in the future. Thank you again for your time:)
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Vinda Jula was very helpful in assisting me with information and technical advice to best set up the App, I was shown how effective it can work to make our shipping more competitively priced and efficient. Very polite and went above and beyond what I expected great customer service.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
App works brilliantly just how we need it, Jenifer was amazing in setting up our shipping rates and answered every question we had, couldn't recommend this app enough.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Barath was fantastic!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Jenifer did a super job and this app works very well! and support also very good Thanks
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Bharat was fantastic assisting with the implementation of the Shipeasy App. Thank you!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
BARAT Wa so nice and fast support even on Saturday he help me set up the shipping rates. great app and an excellent support Recommended 5*
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Barath was great in helping me set up this app!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
First of all, the app is very useful, and filled with great features & options! Not to mention that it is reasonably priced. The customer service is outstanding! Janani helped me with my issue over several days and made sure that all my requirements were met. We even had a Zoom call and she held my hand every step of the way, to make sure my shipping problem was solved. Highly recommend.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
This is a fantastic app for displaying shipping rates. We work with multiple vendors via a dropshipping model so if customers purchase products from multiple vendors, we needed a way to combine the various shipping rates. This app does it perfectly! And support has been very responsive and helpful. 10/10.
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
Support is great!!
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Very happy! Good app and good customer service :)
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