ShipX ‑ Shipping Rates & Rules

Jan. 22, 2024

Jennifer has been very helpful, great support :)

Feb. 10, 2025

Nithish assistance was fantastic, surpassing our expectations. His service went above and beyond, and as a result, our system is functioning perfectly.

Jan. 19, 2024

Vinduja has been very helpful in helping set up my shopify store, highly recommend shipeasy.

Nov. 26, 2025

Durkesh our customer service mate was awesome and sorted the issue we had with a Zoom call quick and efficiently would highly recommend her and the Shipeasy team. Makes life much easier when you can speak to a real person who knows their product so well. Highly reccomend!

Jan. 18, 2024

Jenifer is really helpfull. She helped me with all my problems with setting up shipping rates.

Aug. 30, 2024

This App is superb to use. Simple and Clean Functionality - The most liked feature of this app is creating more scenarios which is very useful for us. The support team was Excellent, Rahul, Vindhuja, Nithish handled my requirements, and her quick response helped me solve the problems.

Jan. 17, 2024

Jenifer was very helpful and helped point me in the right direction quickly and efficiently.

June 6, 2025

Vignesh sorted a problem for us very promptly

Jan. 25, 2024

The setup is a little complicated. but the SUPPORT TEAM is GREAT. I had trouble with the initial employee who helped me (I forget his name) But the two that followed RAJ and JANANI were amazing. Knew their stuff, and were quick, efficient, and very knowledgeable about their product, settings and system. So far so good. I will update this review if anything changes.

May 9, 2024

Really versatile properties for complex shipping calculations. Amazing support reacting fast and really improving the app if requested! Shipping origin definition by Shopify seems to be inconsistent and causes problems but this app works just great on the data it receives from Shopify.

Jan. 12, 2024

Jennifer was very helpful and patient!

Sept. 20, 2024

Janani was amazing, and very helpful. we had quite specific queries and Janani, stepped s thru them 1 by 1. Very pleasant experience with Shipeasy, thank you Alex

Jan. 9, 2024

Great App, Easy to set up and awesome support team!

Feb. 24, 2026

Fantastic help from Barath and Shiva,Deepan will definitely be using other apps from them

Aug. 20, 2025

Excellent service provided by Deepan. We resolved all of the shipping scenarios and I am very happy. Cheers, Troy

Jan. 3, 2024

Janani is a really dedicated supporter! Many thanks

Feb. 24, 2026

The support team is amazing — very friendly, patient, and always willing to go the extra mile. They helped us solve complex shipping scenarios step by step and never gave up until everything worked correctly. Truly appreciate their support!

Dec. 29, 2023

We have a very complicated set of needs for shipping: Brands we can't sell outside our market. Weird shaped products only some couriers will take. Free delivery over different amounts for different markets. Products that will fit in an envelope and weight 50g, up to ebikes that weigh 30 kg and are in huge boxes. API hook up to FedEx. This is the only app I've found that meets all of our needs. The checkout page part works quickly too. To get to where I need to be is taking a while because of the sheer number of options we have, but the support has been excellent, particularly Jenifer. I've used the live chat and Jenifer and I also had a Zoom call where she helped me with a setting I was stuck with. I haven't put the app live yet, but I am very impressed so far, and I'll update this review once it's been running for a few weeks.

Dec. 28, 2023

Very fast, helpful support and reliable app for adjusting shipping rates.

Dec. 26, 2023

This app has been great so far! i went through about 10 different shipping apps before finding shipeasy (including at least 5 recommended from shopify support team based on my specific needs) But nothing was working for me until now! Janani was very helpful as well (as the other customer service assosiate i had a meeting with this morning).She solved all my trouble shooting issues!