All reviews

Rating Breakdown

  • 5
    98% (1,100 ratings)
  • 4
    1% (15 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 98% (1,100)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 29, 2023

Rahul was extremely helpful in resolving an issue with the App! Thank you!

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for sharing your fantastic experience with us, we truly value your positive feedback. Should you need any more help or have any other questions, please don't hesitate to reach out. We look forward to the opportunity to assist you again in the future.

5 / 5 Share

Sept. 27, 2023

Sowmiya was amazing and so helpful in resolving my issue and showing me how to make the app work for us.

Store

ITWHome

Using app

About 15 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear about your wonderful experience with us, and we appreciate your positive feedback. If you have any more questions or need further assistance, please don't hesitate to get in touch. We can't wait for the opportunity to serve you again in the future.

5 / 5 Share

Sept. 26, 2023

Great experience with the Shipeasy app support and the functionality met our needs. Highly recommended! Service from Sowmiya

Store

pewox

Using app

About 3 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for sharing your fantastic experience with us, we truly value your positive feedback. Should you need any more help or have any other questions, please don't hesitate to reach out. We look forward to the opportunity to assist you again in the future.

5 / 5 Share

Sept. 25, 2023

Very fast response to customer ticket as well very detailed help and problem solving. Great customer experience from Barat.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

Jan. 21, 2026

Nithish has been so incredibly helpful with setting up a very complicated shipping scenario. There is NO way we could have managed it without him! He was friendly, professional, and unbelievably fast. Thank you!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

5 / 5 Share

Sept. 22, 2023

Siva was extremely helpful. He guided me through every step and showed me all shortcuts. Very skilled and very high knowledge!. By the way, the app satisfaction is great, user interface is very easy. That was what I needed. Thank you Shipeasy and THANK YOU Siva!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us a 5-star review. It means a lot to the whole team.

5 / 5 Share

Sept. 22, 2023

Barath was so very helpful in my initial call. Very patient with me. Cant wait to get this app working for our business.

Using app

28 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

5 / 5 Share

Sept. 21, 2023

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

5 / 5 Share

Sept. 19, 2023

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

5 / 5 Share

Sept. 19, 2023

Dhana was extremely helpful walking us through how to set the app up. You can set your shipping up exactly how you want to using this app, highly recommend!

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

5 / 5 Share

Sept. 19, 2023

I use this to set up my international shipping methods and fees. It's a well built tool to configure many complex scenarios that come with duties and taxes calculation per region level. The team, especially Sowmiya has helped us configure our store and understood our rather complex requirements with ease. She's been a great support throughout the process. Generally, the team is always ready to jump on a call and help and I find it commendable!

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

5 / 5 Share

Sept. 18, 2023

The support was very helpful and they always answer within seconds. Many thanks to Dhana which sorted out the issue in no time!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

5 / 5 Share

Sept. 15, 2023

Great support team, super responsive and talented.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

We greatly appreciate your outstanding 5-star review! We're delighted to know that you had an excellent experience with us. Your positive feedback is incredibly valuable to us, and we're grateful that you took the time to share it. If there are any additional ways we can assist you, please feel free to contact us. We eagerly anticipate the opportunity to serve you again in the future. 🙂

5 / 5 Share

July 30, 2024

I have been using Shipeasy for few months now, today Annie was very helpful when something didn't go as expected, she found the problem and solved it real quick. The assistance team has been really helpful.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

5 / 5 Share

Sept. 13, 2023

Janani was super helpful in getting the app setup for me and my store. Highly recommend and they are very responsive and willing to help at any moment. A++ from me

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! It means a lot. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Dec. 6, 2023

Janani and Dhina were both very useful and patient while showing me how to use and navigate Shipeasy app. Amazing support!! Very much appreciated, thank you

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

5 / 5 Share

Nov. 25, 2024

Updated: Janani was really helpful again with my queries. Thank you! The app is slightly complicated to use, but the Shipeasy team is always there to help with issues! Just did a live chat to solve an issue with checkout and Janani helped us figure out what was wrong and what to do in the future to prevent it from happening again - in less than 10 minutes. 100% recommend this app!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! It means a lot. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Sept. 8, 2023

Rahul and Vinduja Was on time for meeting, very good clear service received from the 2 of them. I would definitely recommend there service and applications.

Using app

1 day

Total reviews

3

Average rating

4.7

Developer Reply

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

5 / 5 Share

Sept. 8, 2023

We are moving from another app to this one and are super nervous about whether it can be implemented immediately and whether errors can solved quickly as it could suspend the incoming orders if the address of shipping has any errors. But they have been very helpful and responded almost instantly and overall it feels like a much smoother operation and no issues so far.

Store

Soldeli

Using app

5 months

Total reviews

8

Average rating

5.0

Developer Reply

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

5 / 5 Share

Feb. 15, 2024

Another great experience with the chat - extremely helpful and patient. Thanks heaps. Vinduja was wonderful, and incredibly helpful. A fabulous app too,

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.