All reviews

Rating Breakdown

  • 5
    98% (862 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

May 5, 2022

excellent app,fantastic support!higly recommend !one of the bests i know,for me support is one of most important.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2022

I have been getting help by Kavishan this week. app works great and their support is great. Their zoom support just makes the installation so much easier. he is my guy. Kavishan. Thank you!

Store

Prior

Using app

4 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 1, 2024

Rahul Barath supported me well. I highly recommend using any of these apps. They are fantastic. Rahul & Barath, you are the best!!!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

This is the ONLY app that allowed me to create free shipping to customers who bought a 1 year free delivery subscription. In the world of amazon prime, this is so critical for so many of us who need to be able to compete on shipping. Also, customer service is GREAT. Super easy to book time and the developer will kindly walk you through how to make the magic happen! So happy this exists for all of us! And update two years later: I continue to be impressed by this app! Not only can we do free shipping when customers purchase a membership, but we are also now offering free shipping by address and this app allows us to do that. Thank you Shipeasy for two years of awesomeness

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2022

Customer service is superb just spent almost 3 hours to do a complex shipping profiles with Siva and he was very helpful and knowledgable. I wasted 3 weeks setting up with another app with no success and after downloading the app today and booking a zoom meeting, my shipping profiles are smoothly working now. Once again thank you and will definitely recommend this app.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2022

This app is brilliant, so conveniant, possible to create very complexe scenarios using wight, price, SKU... And the support team is just awesome. Thanks!

Store

SPRiNG

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 25, 2022

Siva is the best one.. Thank you Siva, you helped me a lot, this app complaint we all my requirements, all in one.. We will be working for a lot of time...

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2022

As Shopify does not have rate by distance option, we have been looking for this for 8 years! Finally an app that is reasonably priced that integrates and provides shipping depending on the distance the client lives from our store! Not only that the service provided by Rajkumon was EXCEPTIONAL. No the set up his not easy but once you get it, it is great and the fact that they are so responsive and will take an hour (actually 2) on the phone to help you set up properly completely overcomes everything! Just 5 STARS

Using app

About 24 hours

Total reviews

9

Average rating

4.3

5 / 5 Share

April 22, 2022

Great Service, Siva helped me a llot, i just stare at the screen and he resolved all of my problems, it was great

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2022

GREAT JANANI!! Best grat worker, professional, perfect english, super super super top! She help us in evething requested

Store

MATMA

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2022

THE most amazing team. I am blown away with how helpful they are and the quality of the service. I have a complex shipping requirement... its so easy with the LogBase products and team

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2022

The team at LogBase has been integral in the process of customizing our online shop to accommodate setting up custom shipping, delivery and local pickup scheduling and rates for our complex item library. Rajkumar has provided support every step of the way to make sure that the app is working to our liking, and never hesitates to jump on a call to address any changes that need to be made. They have gone beyond the call of duty to make sure our UX is seamless from item page to cart to checkout! We are so grateful for all they have done for us! Highly recommend!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 18, 2022

Shipeasy has really made my shipping setup so much easier and given me a much better overview over the shipping zones I need to manage. I have used this app for some time now and I'm very happy with how it works. I recently encountered a slight problem, so I contacted the support team and Siva was quick to reply to me and offer a solution over a Zoom call. The team worked quickly to make the setup more efficient and Siva made sure all scenarios would be covered by the settings. I'm very glad to be able to use this app and can only recommend it to anyone!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 18, 2022

Siva and his team were great! They all helped me answer all my questions and fixed bugs in my setup. I highly recommend this app not only because it's a great app but because the customer service team is excellent!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2022

Great customer service and very affordable app. I'm still in the trial stages but this app will work great for me.

Using app

5 days

Total reviews

6

Average rating

3.8

5 / 5 Share

April 16, 2022

I've been using this App for my wholesale business for a while. The support is great. It helped me to solves many problems, and the service is very fast. A reliable company and great team. Hight recommended!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2022

The app is really helpful and also they have a very great customer service named Siva! I really like how he fix the problem calmly and he walked me through very patiently. Thank you so much, Siva! All I can say is a great product and great customer service!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review. Glad to assist you.

5 / 5 Share

April 13, 2022

It solved my problem from shipping with differente product profiles from the same location. Their customer support took me through all the steps.

Store

LPUFima

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review. Glad to assist you.

5 / 5 Share

Dec. 12, 2023

I am a Grocery owner, I am very happy to have their apps for my store(Pickeasy and Shipeasy), the functions are really helpful, I can even set up a delivery by different date for different area, and also different delivery rate for the delivery. on top of that the support team, Ms Jenifer and her co-worker from Pickeasy team are sooooo nice , always there for you, solve the problems really quick! Highly recommend!!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review. Glad to assist you.

5 / 5 Share

April 6, 2022

its 1:41am here in Australia. i have been working all night shifts on my website here. booked a meeting with this app through shopify, only just finished my zoom meeting with siva, he navigated the work for me and fixed all my problems with all calculated shipping changes and filled me in with much more. a large thank you ! really happy with the service

Using app

9 months

Total reviews

2

Average rating

5.0