ShipX ‑ Shipping Rates & Rules

Nov. 22, 2022

Shiva was super helpful and now our deliveries work great exactly as expected. The team at Shipeasy has always been great!

Nov. 19, 2022

Siva was great at helping us install this app and get us started with shipping rates and combining our products. Thanks very much!

Nov. 18, 2022

Such a great app - with amazing support from Siva. I was able to do 2 zoom calls with screensharing to get the app set up correctly. He was so helpful and quick to understand what we needed to achieve. What we needed to do was quite complex but Siva found a solution for each scenario. Would highly recommend.

Nov. 17, 2022

It's a very good app and the product based setup seems to be very easy to setup after we had a call with Siva, he really helped me a lot!

Nov. 15, 2022

An excellent app with all the features you need for shipping, and great customer service. I would highly recommend.

Nov. 9, 2022

Great app and exactly what I was looking for. Easy to use and help from the support is great. Specially Siva was great at helping and guiding me to set up the module.

Nov. 4, 2022

What an app and excellent services they are providing. I really liked the fast live chat system there, they did my shipping asap and provide me an excellent service Thank you so much!

Nov. 4, 2022

Wow - this is an impressive app and impressive service. I installed the app and needed some help configuring a complex shipping condition, so I sent a message in the live chat and within 5 minutes I was invited to a Zoom call with Siva to run through how to set everything up. You will not find better service anywhere else. Siva was so polite, knowledgable and very happy to help and explain how parts of the app worked. Genuinely, I'm so impressed. Thank you!

Nov. 2, 2022

This is an excellent app. The range of functionality is superb. The support is outstanding and is something that other app companies should aspire to match. I dealt with a gentleman called Siva who was great. If you want a flexible and reliable app to help with your shipping, this is the one.

Oct. 26, 2022

Janani helped me with the installation and it worked. I can adjust the shipping per item now. thanks

Oct. 20, 2022

Great service! Was helped by Raj, was very on point with everything! Organized all my shipping rates, and made things move a lot smoother!

Oct. 17, 2022

Outstanding app and support team! Thanks Rahul and everyone for your constant help/ assistance. Highly recommended to all

Oct. 16, 2022

Danke Shiva für die SUPER Unterstützung. Er hilft bei jeder Frage sehr schnell und professionell weiter. Da die App sehr viele Einstellung zulässt und ich mir am Anfang da echt schwer getan habe. Aber alles wurde perfekt von Ihm gelöst! :)

Oct. 15, 2022

Wow - this is an impressive app and impressive service. I installed the app and needed some help configuring a complex shipping condition, so I sent a message in the live chat and within 5 minutes I was invited to a Zoom call with Rahul to run through how to set everything up. You will not find better service anywhere else. Rahul was so polite, knowledgable and very happy to help and explain how parts of the app worked. Genuinely, I'm so impressed. Thank you!

Oct. 11, 2022

Very helpful and patient as we worked through the scenarios. Would highly recommend anyone that wanted to use this app. Every person was friendly and helpful

Oct. 8, 2022

Ich verwende die App für meinen Shop. Für einen Anfänger ist es am Anfang sehr viel, aber mit Shivas Support bekommt man es hin. Vielen Dank

Oct. 8, 2022

We had a problem where shipping rates weren't loading when there were too many items in the cart. But the LogBase Team took care of it in a quick and professional way. I think this is the best customer service I've ever seen in my whole life. The app itself is very stable and made by professionals. I highly recommend this App. A huge thanks to the LogBase Team!

March 10, 2025

Very good customer support. The previously used system for shipping rates did not work, our customer would occasionally be charged with more than one shipping rate. Janani Logbas from ShipX app set it up for us, and it works great!

Sept. 29, 2022

Annie was amazingly helpful with setup. App seems to work as intended and I have no issues with it so far.

Sept. 29, 2022

Thank you very much, Shiva & Rahul were able to help me on zoom after reaching them on LiveChat! They took the time to set up scenarios for me and fulfill my needs. 5 stars & recommend the app!