ShipX ‑ Shipping Rates & Rules

Sept. 27, 2022

Very helpful technical support in chat alone. Resolved our shipping rule parameter needs during test mode. Will update our review after everything works smoothly on the live mode. Thanks!

Sept. 26, 2022

I contacted support for setting up combined rates. Over a zoom meeting Shiva helped me figure the rates correctly. He understood what I needed, was knowledgeable about how to put my needs into the rates and was very courteous to talk to. Tech support in this app is A+. The app is versatile and support will help you with any issue you are having. They are prompt and responsive. Highly recommend

Sept. 22, 2022

We sell products that are very different weights and sizes. Adding the Shipeasy app has allowed us to streamline our previously complicated shipping system. Before Shipeasy, our customers were charged shipping per item because we had so many different conditions and combinations. Now, we have been able to set maximum rates and cater for all shopping cart combinations. After my 1-1 tutorial with the team I was able to set everything up. Before we went live, Siddarth helped me troubleshoot a few issues arising from our previous shipping process in no time. Couldn't be happier with the app.

Sept. 21, 2022

This app is exactly what I'm looking for and the customer service is top notch. Thank you for explaining everything so thoroughly for me!

Sept. 6, 2023

This app is great, it made our shipping rate more flexible. The best part of this is their awesome customer service, especially from Janani. They're always accommodating and patient since I have no idea how to set this one up.

Sept. 19, 2022

Thanks so much - great app and amazing customer service from Janani! Looking forward to using other features in future.

Jan. 9, 2024

Janani was very helpful. She helped fix the shipping issues we had and explained step by step what she was doing, so that I could see exactly what was being fixed. Thank you very much.

Sept. 15, 2022

Customer service is excellent! Helped me complete setting up my app in no time, and it works wonderfully!!

Sept. 15, 2022

Janani, is an excellent support. The support is helpful and fast delivery with step by step explaination. I would recommend this app

Sept. 12, 2022

We used Shipeasy for a custom ship scenario that involved product add-ons. The base product was digital (no ship cost) but the add-ons are equipment and need to be shipped with a small ship charge. Raj and the team at Shipeasy worked with us to get this configured (surprisingly complicated to achieve) and provided excellent and expedient support. I highly recommend the product and especially the good people on the support team! Top notch!

Sept. 9, 2022

Fast and good service ! Great app and team ! work very well! we recommand that app for shipping services

Sept. 13, 2022

We were trialling the app and had zoom call with Siva at LogBase and got all the answers we needed. Excellent service.

Sept. 6, 2022

The support team are fantastic and always there to help. Janani was really helpful and sorted out our problem quickly.

Sept. 3, 2022

This app has solved a lot of shipping issues for me and it's very functional. And when I encountered technical problems and didn't know how to operate, the technical support staff Janani also gave me very detailed and effective help, which is great!

Sept. 2, 2022

This app is great, is calculating the shipping rates for my website orders and customer service is very kind and helpful.

Aug. 29, 2022

Great APP with great support, I want to enable complex shipping rate calculation, but couldn't do it by mysefl, so I booked a zoom meeting with Shipeasy. Siva from the support team guided me to do it, and it's working perfectly.

Aug. 26, 2022

Siva, was so helpful with setting my postal codes. He saved me hours of my time in a matter of 30mins. Made the whole app idiot proof for me. 5 stars

Aug. 24, 2022

Siva is very helpful during the setup and the possibilities of the app are great! We use this app to offer different shipping rates at advanced conditions, which is not possible in the standard Shopify backend.

Aug. 22, 2022

Thanks for helping me with setting up the shipping rates @Janani. Really appreciate for your best service.

Aug. 22, 2022

Excellent customer service, so friendly, patient, and knowledgable. Very helpful and got the app working perfectly. Thank you, Siva