ShipX ‑ Shipping Rates & Rules
Shipping calculator with custom shipping rules & pickup points
Rating
5.0
feedback
1,173
chart
#207
All reviews
Review RSS Feed
Feb. 8, 2023
love it，customer service pretty great and the functions are meet what I want，I would like to recommend this APP to all my business partners
Using app
7 months
Total reviews
6
Average rating
4.8
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
Feb. 7, 2023
Rahul was very helpful with my request. I asked for assistance through chat and immediately got a zoom invitation and he was able to sort out my issue and fix it very quickly. Super happy with the support here. Thank you.
Feb. 1, 2023
i got Amazing service by Janani. this App is amazing and working very good. i highly recommended!!! its fits exactly to my needs.
Jan. 31, 2023
Great Support by Rahul , Really Helpful, He went above and beyond and helped in the entire shipping profile setup, international pricing, combined pricing, etc Thanks Shipeasy
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team
Jan. 22, 2023
This app has solved the problem of stacked shipping rates, causing customers to pay more for shipping than what they should. Very helpful support!
Jan. 19, 2023
Raj was very helpful in helping me set up the Shipping Rates app over zoom, very informative and precise.
Jan. 18, 2023
Excellent support team. Quick replies and were happy to sort out issues for me - I sent them a spreadsheet with my sizes and rates and they actually added the rules in for me so I know that there shouldn't be future issues. Thank you!
Thank you for the motivating review. Feel free to reach us back and we are glad to assist our customers anytime! Gratefully, LogBase Team
Jan. 13, 2023
The app is incredibly simple to set up navigate. Complete with a very helpful support team that is always available to answer any questions. This app does everything we need.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.
Jan. 11, 2023
Only just getting started with the app so still in testing but so far it all looks good. Mainly leaving this review to highlight how great the support is. Super-fast replies every time and I've just finished a zoom call with Siva who sorted an issue out within minutes for me.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.
Sept. 11, 2023
Jenifer was super helpful and patient! The customer service is so good. We always resolve our page issues with the perfect timing. The team at Shipeasy are simply the best!
Jan. 7, 2023
Amazing Customer Service & Product! Well worth it! It has totally transformed our way of calculating accurate shipping rates for our customers.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.
Jan. 4, 2023
We have a complex setup for varied rates on an ecom furniture store. With the help of Rahul this app does calculate in the way we need it to work. They are pretty quick to jump in and help if things do go wrong or we just need help.
Thank you so much for your review. We are glad to provide the best service as much as we can, and the appreciation like your feedback keeps us motivated to provide best services. Feel free to write us back if needed any further assistance. Best regards, Logbase
Dec. 23, 2022
The Shipeasy team was fast and efficient when setting up shipping rates and listening to the parameters I needed. If it wasn't for them we would not have been able to set such customized shipping rates with Shopify only. Siva from their team has been very helpful!
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.
Dec. 23, 2022
Great application, very useful and Siddarth is always very helpful. I can only recommand it to any Shopify user.
Dec. 20, 2022
I just started using this app. The customer service has been very thorough with help from Rahul, and follow-through to completion by Siva. Siva was thorough and took the time to go through many different scenarios and make sure there were no problems. This app allows me to control which products go to different regions. It is the most flexible shipping app I have used so far. Shopify shipping ABSOLUTELY failed me. Do not use it. Fingers-crossed that this will work for my customers.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.
Dec. 19, 2022
The app is great and does exactly what is needed. I am able to add custom and complex shipping scenarios to the checkout. The assistance is very good and they are more than happy to assist with any request.
Dec. 12, 2022
the app works well, you can set up complicated shipping rates based on different products and countries, and Siva is very helpful!
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.
Dec. 8, 2022
Siva was very helpful for setting everything up from scratch for my store. The chat support is also fast for some general questions as well. Great work, good customer service.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.
Dec. 8, 2022
Siva was very helpful to fix our setup in the app. He helped me with everything I needed. Thank you!
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.
Dec. 6, 2022
a great costumer service and helpful , perfect app ! a lot of thanks ! Janani was amazing and was the best costumers service I have ever seen.