ShipX ‑ Shipping Rates & Rules
Shipping calculator with custom shipping rules & pickup points
Rating
5.0
feedback
1,166
chart
#182
All reviews
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Jan. 30, 2026
Very great customer service by Barath! He was quick and had the rule working in no time.
March 3, 2026
Vindu was amazing, customer support was brilliant in helping us find the best shipping solution for our companies specific sipping needs. Durksh was brilliant, very helpful and kind.
Jan. 28, 2026
Quick, responsive, and genuinely helpful support. Durkesh the support person understood the issue clearly and resolved it smoothly—great experience overall
Jan. 27, 2026
Jan. 27, 2026
The support was very helpful. My scenario setup apparently caused an issue at checkout, but Durkesh was very helpful in fixing it according to my fee mechanics.
Jan. 26, 2026
Great app! Works as we need to and provides all the conditional logic we need to accommodate our B2B needs.
Jan. 30, 2026
Very great customer service by Vignesh and Barath! He was quick and had the rule working in no time.
Feb. 19, 2026
I could have the name wrong, but our account was initially setup by Jinani, she was BEYOND helpful and got all of our numerous requests setup and working as we wanted. After testing for a week, we found some things that didn't work as expected/planned (not Jinani's fault). So we reached out via chat, was answered in minutes, and resolved in minutes by Deepan. So far, nothing but great things to say about the app & service...
Thank you for rating our app. Please feel free to reach us if you have any queries, we will be glad to assist you.
Jan. 21, 2026
Great Experience with ShipX, I have been using for 2 years, and it helps me a lot. Special thanks to Nithish for your support !
Using app
Over 1 year
Total reviews
1
Average rating
5.0
Jan. 20, 2026
Durkesh was an incredible help setting up the app and making sure it was working before our call ended. He didn't rush me and went to great lengths to explain exactly how the app would work so that i would understand. Looking forward to getting my first customer using it.
Jan. 19, 2026
Jan. 20, 2026
Very fast support system if you are on a paid plan. I had some trouble with integration but Rajkumar came to my help. He was very understanding considering I know very little about computers and he obviously knows his job well. Then I got stuck again and Deepan quickly sorted out my problem. I feel very confident dealing with them.
Jan. 18, 2026
Janani is very helpful and explained everything very quick. soft spoken.
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Jan. 16, 2026
We would like to commend Ms. Vinduja from ShipX for her excellent support in resolving our Shopify delivery concerns. She was patient, attentive, and highly knowledgeable making the setup smooth and stress-free. She took the time to explain every detail and ensured that our questions were answered. We’re very satisfied with the assistance we received and thankful for her great customer service!