ShipX ‑ Shipping Rates & Rules for Shopify

ShipX ‑ Shipping Rates & Rules

Shipping calculator with custom shipping rules & pickup points
Rating
5.0
Feedback
1,200
Reviews
Chart
#183
Shopify

All reviews

5 / 5 Share
March 2, 2023

Such helpful support! The support team jumped on a zoom call straight away to help me resolve the issue I had :) Amazing thank you

Store Using app Total reviews Average rating
Logpile 2 days 6 4.3
Developer Reply

We thank you lot for your amazing review. Your kind words motivate us to reach heights. Get in touch anytime! Thanks, Sowmiya LogBase Customer Success Team

5 / 5 Share
April 22, 2023

Siva was a great help to me. When I ran into a problem with the shipping being calculated in checkout, Siva quickly identified and fixed the problem and I'm very grateful for that.

Store Using app Total reviews Average rating
Elmore Roots Nursery About 2 months 1 5.0
Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share
Feb. 27, 2023

It can be a little confusing in places. But the support team are great. Polite, efficient and have successfully dealth with my queries

Store Using app Total reviews Average rating
Retro Designer Wear 4 months 4 5.0
Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon. Thanks Sudhan Logbase Customer Success Team

5 / 5 Share
Feb. 24, 2023

Great app, and the customer service is second to none. Rahul and the team were very knowledgeable and, most importantly, patient. I am not techy, and Rahiul took his time to show me step-by-step the setting of my shop shipping rates. I would recommend them and will be their customer for years.

Store Using app Total reviews Average rating
Martelo and Mo About 1 month 1 5.0
Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share
Oct. 9, 2025

I was just on a call with Durkesh and he was super nice and competent! He was able to locate and fix my issues really quickly. Amazing service! Thank you.

Store Using app Total reviews Average rating
deckenpost Almost 3 years 5 5.0
Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share
Feb. 23, 2023

The app works really well, and the support is fast and super professional! I Highly recommend to all stores

Store Using app Total reviews Average rating
Luxpanels About 3 hours 3 5.0
Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon. Thanks Sudhan Logbase

5 / 5 Share
Jan. 19, 2026

Barath Was exceptional in support I would like to share my positive experience with the Shopify app "Shipeasy" and the support representative "Sudhan". I recently used Shipeasy for my e-commerce store, and I have to say, it was a game-changer. The app made it incredibly easy to manage my orders and shipments, and the user interface was intuitive and straightforward. The real standout, however, was the customer support provided by Sudhan. I had a few questions regarding the app's functionality and features, and Sudhan was extremely helpful and responsive. He took the time to understand my concerns and provided clear and concise solutions to my queries. He was patient and understanding throughout our interaction, and I never felt rushed or dismissed. Overall, I'm incredibly impressed with the Shipeasy app and the quality of customer support provided. I would highly recommend this app to any e-commerce store owner looking to streamline their shipping and fulfillment process. Sudhan's exceptional customer service has made me a loyal customer of Shipeasy, and I look forward to using this app for all of my future orders.

Store Using app Total reviews Average rating
London Kids Shoes Over 3 years 4 5.0
Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon. Thanks Sudhan Logbase

5 / 5 Share
Feb. 22, 2023

Settings can be tricky, but the customer service is excellent. Every time I get stuck, it's easy to get an appointment, and the Shipeasy team will set it up for you and test it. I have a scenario that needed different flat prices for each US shipping zone and their team entered all the US zip codes for me. Over time I found a couple of typos, but this was across hundreds of zip codes. My most recent call with Rahul & Siva was very helpful and they fixed an error preventing customers from being able to check out. We tested multiple product configurations to make sure everything was working correctly before we got off the call.

Store Using app Total reviews Average rating
My Pet Chicken 3 months 7 4.9
Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share
April 3, 2026

Bindu was a huge help. Super knowledgeable and very patient with my setup.

Store Using app Total reviews Average rating
River Street Sweets® About 3 years 2 5.0
Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share
April 29, 2025

Great service. Nithish did an excellent job!

Store Using app Total reviews Average rating
Cozmo About 2 years 9 5.0
Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share
Feb. 15, 2023

Great Help, very professional and take the time to assist and explain. I really appreciated to work with Siva.

Store Using app Total reviews Average rating
CONVER-TABLE 3 months 3 4.7
Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share
Feb. 13, 2023

Great support! Quickly jumped on a call to solve my issues and help me get the app set up. Very friendly and professional service. The app is intuitive and easy to use.

Store Using app Total reviews Average rating
EnviroBuild 9 days 3 5.0
Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon. Thanks Sudhan Logbase

5 / 5 Share
Feb. 13, 2023

Siva was incredibly helpful on our setup call! Much appreciated. This app has provided a very simple percentage-based solution to a shipping calculation issue we were having.

Store Using app Total reviews Average rating
Bolé Road Textiles 5 days 1 5.0
Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.

5 / 5 Share
Feb. 10, 2023

Rahul was a great help with integrating Shipeasy into our Shopify store. The functionality of the app is a lot better than what we have had previously. I would recommend this to anyone who is looking to improve their live shipping rates to their customers.

Store Using app Total reviews Average rating
Rugby Bricks 23 days 6 5.0
Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share
Feb. 9, 2023

Amazing app and Amazing support, especially Mr. Siva, who provides me a great support and he solved my biggest problem

Store Using app Total reviews Average rating
Orisdi 1 day 2 3.0
Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.

5 / 5 Share
Feb. 9, 2023

Siva walked me through the whole process. He also helped me with the carrier calculation API enabling. The whole experience was quick and efficient. I am very satisfied with the help I received.

Store Using app Total reviews Average rating
catorabiltong 2 days 1 5.0
Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share
Feb. 8, 2023

love it,customer service pretty great and the functions are meet what I want,I would like to recommend this APP to all my business partners

Store Using app Total reviews Average rating
Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share
Feb. 7, 2023

Rahul was very helpful with my request. I asked for assistance through chat and immediately got a zoom invitation and he was able to sort out my issue and fix it very quickly. Super happy with the support here. Thank you.

Store Using app Total reviews Average rating
Oz Hammocks 8 months 6 4.3
5 / 5 Share
Feb. 1, 2023

i got Amazing service by Janani. this App is amazing and working very good. i highly recommended!!! its fits exactly to my needs.

Store Using app Total reviews Average rating
Ben-Ari Art Gallery About 12 hours 2 3.0
5 / 5 Share
Jan. 31, 2023

Great Support by Rahul , Really Helpful, He went above and beyond and helped in the entire shipping profile setup, international pricing, combined pricing, etc Thanks Shipeasy

Store Using app Total reviews Average rating
moonwalkr 26 days 1 5.0
Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team

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