ShipX ‑ Shipping Rates & Rules
Shipping calculator with custom shipping rules & pickup points
Rating
5.0
feedback
1,168
chart
#182
All reviews
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Jan. 12, 2026
The BEST CUSTOMER SERVICE on Shopify by far!!! Available, professional and always kind Thank you.
Jan. 12, 2026
Deepan was very patient and helpful and walked me through the whole process. I like the ease of ShipX for different rates that Shopify will not do.
Jan. 12, 2026
Had an issue with one of the rates we had set up and could't figure out how to fix it - used the online chat and Durkesh was quickly able to fix the error we were having. Really pleased with the app and the customer service
Jan. 9, 2026
i would recommend shipx is very good app and very good support . mr jignesh has support to me very smoothly through the set up process.
Jan. 8, 2026
Excellent Support from Durkesh – Highly Recommended I had a great experience with Durkesh from the ShipX (ShopX) App Support team. He is very knowledgeable and has a strong understanding of restricted areas and different shipping rate rules. He explained everything clearly and helped configure the app exactly according to our requirements. The support was excellent, and I really appreciated that the team allows Zoom meeting calls, which made solving issues much faster and easier. The app itself is very good, and with Durkesh’s help, we successfully resolved all our issues. Now our shipping rates are working perfectly and coming correctly from the ShipX app. Highly recommended app and support team!
Jan. 7, 2026
Vignesh was very helpful, walked me through each step to get all the proper settings situated so we could offer calculated rates to customers in Alaska, Hawaii and Puerto Rico. Thank you!
Jan. 5, 2026
So far so good, I have been using the app to set up our shipping rates and it is working as desired. There is definitely a bit of a learning curve, and I had some questions but I was able to get support from Vignesh and he helped me out right away.
Dec. 31, 2025
So far it seems like a good app, many settings and possibilities for live carriers, although DHL E-commerce is not available, but we managed to add those rates manually.
Feb. 25, 2026
Great customer service from Barat! Easy Shipping Logic Updates!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our service.
Dec. 26, 2025
Vignesh has been awesome. Very responsive and customer-oriented demeanor. Customer support definitely a five-star service.