ShipX ‑ Shipping Rates & Rules

Very great customer service by Barath! He was quick and had the rule working in no time.

Deepan was a great help today! Everything was setup and working! Thanks!

Vindu was amazing, customer support was brilliant in helping us find the best shipping solution for our companies specific sipping needs. Durksh was brilliant, very helpful and kind.

Deepan Helped me a lot to setup this.

Quick, responsive, and genuinely helpful support. Durkesh the support person understood the issue clearly and resolved it smoothly—great experience overall

The support was very helpful. My scenario setup apparently caused an issue at checkout, but Durkesh was very helpful in fixing it according to my fee mechanics.

Great app! Works as we need to and provides all the conditional logic we need to accommodate our B2B needs.

Very great customer service by Vignesh and Barath! He was quick and had the rule working in no time.

Customer service and support is really very good. Durkesh was great

I could have the name wrong, but our account was initially setup by Jinani, she was BEYOND helpful and got all of our numerous requests setup and working as we wanted. After testing for a week, we found some things that didn't work as expected/planned (not Jinani's fault). So we reached out via chat, was answered in minutes, and resolved in minutes by Deepan. So far, nothing but great things to say about the app & service...

Ottima app!

Durkkesh is really helpful!

Great Experience with ShipX, I have been using for 2 years, and it helps me a lot. Special thanks to Nithish for your support !

Great Customer support. Nitish was very friendly and helpful.

Durkesh was an incredible help setting up the app and making sure it was working before our call ended. He didn't rush me and went to great lengths to explain exactly how the app would work so that i would understand. Looking forward to getting my first customer using it.

Very fast support system if you are on a paid plan. I had some trouble with integration but Rajkumar came to my help. He was very understanding considering I know very little about computers and he obviously knows his job well. Then I got stuck again and Deepan quickly sorted out my problem. I feel very confident dealing with them.

Janani is very helpful and explained everything very quick. soft spoken.

We would like to commend Ms. Vinduja from ShipX for her excellent support in resolving our Shopify delivery concerns. She was patient, attentive, and highly knowledgeable making the setup smooth and stress-free. She took the time to explain every detail and ensured that our questions were answered. We’re very satisfied with the assistance we received and thankful for her great customer service!