ShipX ‑ Shipping Rates & Rules
Shopify app to set shipping rules for custom shipping rates...
Rating
5.0
feedback
1,048
chart
#227
All reviews
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June 26, 2025
Amazing and fast customer support available! Jenifer was quickly able to troubleshoot and fix the errors I had within my settings. She also provided a detailed explanation of why the issue I had was occuring. Great experience
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
June 26, 2025
I just got amazing help setting up the app with less then 20 minutes from Vinduja Logbase, she did a really good job! Thanks!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
June 25, 2025
I haven't used any other shipping apps, however this is far more robust than the native shipping options for Shopify. If you are setting up multiple shipping options for lots of products, this is a great app. And the live chat support has been a life-saver when I'm not sure how something works!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
June 24, 2025
We have a unique shipping situation that was impossible for Shopify to handle. The team at ShipX is extremely knowledgeable and helped me over a few chat conversations with setting up the correct parameters. Now our store's shipping charges and restrictions behave exactly as needed!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
June 20, 2025
Perfect app that fullfills all our needs. We had some struggles with setting up but Vignesh from Logbase helped us out in a very profesional way. Thanks Vignesh and thanks Logbase
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
June 20, 2025
Janani is a great help, thank youuuu
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
June 20, 2025
We’ve been using the ShipX shipping app and found it extremely helpful for our logistics and order fulfillment needs. The interface is user-friendly, the features are well-designed, and it has streamlined our shipping process significantly. A special thanks to Durkesh, our support agent, for being incredibly responsive and knowledgeable. His guidance made the onboarding and setup process smooth and efficient. Highly recommended for any business looking to simplify their shipping operations!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
June 18, 2025
Highly recommend for anyone with non-standard or tiered shipping needs. Shopify's default shipping settings weren’t flexible enough for our requirements, but ShipX let me build out detailed, tailored rules based on product groups, size, volume and destination. Support has also been responsive and helpful when we had questions during setup either via online chat or scheduled Zoom calls.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
June 14, 2025
Dukesh is #1, he deserves a raise and promotion. The app is very easy to use and very efficient and friendly. A must for all the shopify websites out there!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
June 12, 2025
Sevice is excellent! Durkesh is the best! Thanks so much.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
June 12, 2025
Had wonderful experience with ShipX.Durkesh explained all the scenarios well and had a smooth onboarding experience.Thanks and Recommended for everyone looking to sort their shipping rules.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
June 11, 2025
Barath helped me on the support. Very knowledgable
Store
My Store
Using app
9 days
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
June 11, 2025
The agent is kind and she's a big help in setup my shipping rates. Thank you Janani.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
June 10, 2025
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
June 9, 2025
Jennifer was very helpful!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
June 9, 2025
Great. Problem solved quickly.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
June 7, 2025
Very good support - I was pretty lost at times setting this App up and Vinduja was very patient and helpful. She helped me set up a very complex shipping situation. Have not put the app into use yet - but so far impressed.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
June 6, 2025
I was struggling to find an app that would handle all the things I needed in one, but then I came across ShipX, and they have provided me with an answer. Their online chat support is wonderful. I just got off an hour long session with Vignesh, and he did an incredible job of helping me get everything set up the way I needed it to. Looking forward to taking this live!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
June 6, 2025
So Far so Good, Great number of options for complexty and Barath helped me setup up the scenarios and combined shipping logic over zoom. 10/10 for the first week so far
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
June 5, 2025
Durkesh was amazing!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.