ShipX ‑ Shipping Rates & Rules

Quick, responsive, and genuinely helpful support. Durkesh the support person understood the issue clearly and resolved it smoothly—great experience overall

The support was very helpful. My scenario setup apparently caused an issue at checkout, but Durkesh was very helpful in fixing it according to my fee mechanics.

Great app! Works as we need to and provides all the conditional logic we need to accommodate our B2B needs.

Very great customer service by Vignesh and Barath! He was quick and had the rule working in no time.

Customer service and support is really very good. Durkesh was great

Durkkesh is really helpful!

Great Experience with ShipX, I have been using for 2 years, and it helps me a lot. Special thanks to Nithish for your support !

Great Customer support. Nitish was very friendly and helpful.

Durkesh was an incredible help setting up the app and making sure it was working before our call ended. He didn't rush me and went to great lengths to explain exactly how the app would work so that i would understand. Looking forward to getting my first customer using it.

Janani is very helpful and explained everything very quick. soft spoken.

We would like to commend Ms. Vinduja from ShipX for her excellent support in resolving our Shopify delivery concerns. She was patient, attentive, and highly knowledgeable making the setup smooth and stress-free. She took the time to explain every detail and ensured that our questions were answered. We’re very satisfied with the assistance we received and thankful for her great customer service!

Bindu was very helpful on app set up!

Deepan was awesome today... Help me set everything up quick and easy.

Great product and great service from Vinduja, thanks a lot

Deepan was very patient and helpful and walked me through the whole process. I like the ease of ShipX for different rates that Shopify will not do.

Had an issue with one of the rates we had set up and could't figure out how to fix it - used the online chat and Durkesh was quickly able to fix the error we were having. Really pleased with the app and the customer service

Durkesh was very helpful - solved all my problems - highly recommend!

i would recommend shipx is very good app and very good support . mr jignesh has support to me very smoothly through the set up process.